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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Ridiculously good Rosie

    Andrew Chisholm 22 Dec 2018

    Stayed Dec 2018

    Chalet host could not have been more welcoming and made us feel very "at home" from the minute we arrived. We had a number of dietary considerations which were taken account of without any fuss. The chalet location was exactly as advertised and the resort provided great skiing opportunities for our mixed ability group. The food provided at breakfast, afternoon tea and dinner was first class and nothing was too much trouble for our host , including providing wake up drinks as our early morning alarm! Ski instruction was organised with an excellent local ski guiding company. The chalet host and assistant cannot be complimented enough.The only negative comments relate to non host related issues. The sauna was out of service for half of our week and the tv/sky/games console set up was outdated and temperamental.

    Hi Andrew, thanks for your feedback. Great to hear that Rosie was such a hit! We'll take all of your comments on board and work hard to ensure that there are no issues with chalet facilities in future.
    Catriona - Marketing Assistant

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  • Pre Christmas Family Fun

    Jane Chavasse 22 Dec 2018

    Stayed Dec 2018

    This is our third VIP Ski trip. The Chalet and the Catering was outstanding as ever although there are a few things that would have made the food and Beverage more empathetic to a family. The Concierge Service and General Management was not of the same standard that we have experienced before and the lack of experience of those responsible was clear.

    Thank you for your feedback Jane, we will take it all on board and ensure that management works hard to pre-empt any issues as the season continues.
    Catriona - Marketing Assistant

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  • Great Holiday

    Simon R 22 Dec 2018

    Stayed Dec 2018
    Had a lovely time in No 3 Penthouse. I think it would be a little cramped if full to capacity, but for just three of us we were really able to spread out. The location is very good and the views from the windows are great. Liv and Freddie were great hosts and couldn't do more for us. Avoriaz is a good family resort with lots of blue runs, good link ups and a variety of terrain including wide pistes, tree lined slopes and links to Switzerland but not that much locally to challenge the advanced skier unless you want to go off piste. For early season we had great snow, despite some poor visibility.
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  • A great holiday

    L P 22 Dec 2018

    Stayed Dec 2018
    The chalet was very cosy and beautifully kitted out. We liked the real fire and our two girls loved the box bunk beds. The views of the slopes were great and it really is 'ski-in ski-out'. Hannah, our chalet host, was amazing and cooked great food and was very welcoming and friendly. The resort manager, Ben, was extremely helpful in organising a night out for us, including transport etc. All in all we have had a great holiday.
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  • Dinner

    Millie Vans agnew 22 Dec 2018

    Stayed Dec 2018
    Dinner was delicious. Very accommodating for veggies
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  • Very impressed

    Sally Stone 22 Dec 2018

    Stayed Dec 2018

    We felt well looked after from our initial enquiry right through to the end of our holiday. It seemed every detail had been anticipated and taken care of for us; this meant that even though we were skiing for the first time with young children, we were able to have a relaxing holiday too. Our chalet host, Humphrey, made the whole experience such a memorable one, the children are so fond of him, our special "butler". There wasn't any element of our holiday that disappointed, everything surpassed expectations- Great chalet, great food and great skiing.

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  • A great holiday

    L P 22 Dec 2018

    Stayed Dec 2018
    The chalet was very cosy and beautifully kitted out. The views of the slopes were great and it really is ski-in ski-out. Hannah, our chalet host, was amazing and cooked great food and was very welcoming and friendly. All in all we have had a great holiday.
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  • Pre-xmas

    A W 22 Dec 2018

    Stayed Dec 2018
    Chalet position not ideal as on a steep hill Chalet was very hot and so had to have the windows open all the time. Ski hosting was good but was only available out of Lech. Accomodation was great, food was mixed.
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  • Fantastic week in Sycamore

    Anita Ford 22 Dec 2018

    Stayed Dec 2018
    We had a great week in Sycamore with the exceptionally good host Harry. All the meals were perfectly cooked, tender & full of flavour. The suite was always clean & tidy. Harry was great company, helpful & informative. Sycamore is a lovely apartment, with good sized bedrooms and a spacious lounge. The views from the large balcony over La Face is spectacular & we made good use of the hot tub. We will definitely be back soon!
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  • Simply amazing - VIP all the way

    Li C 22 Dec 2018

    Stayed Dec 2018

    Just spent an amazing week at Chalet Hochkar with Alice and Sue. They made us feel at home from Day One. Couldn't have asked for better chalet hosts. The chalet itself is immaculate - very comfy and well kept. And the food, it's simply scrumptious. This is a place I will definitely revisit for the next season.

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