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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Simply Incredible

    Tom Barber 22 Dec 2018

    Stayed Dec 2018
    We went skiing for the first time this year and not knowing what to expect, were blown away by the experience we had. The skiing itself was naturally excellent, but the fantastic hospitality of Sam and Alex (coincided with the stunning chalet) made the holiday one we will never forget. The food, chalet, warmth of our hosts, and the overall quality of this week was of an incredible standard, with our hosts always accommodating to any need or want we may have had. No doubt we will very much miss Indiana Lodge!
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  • Best family ski trip yet

    Paul Hawkins 22 Dec 2018

    Stayed Dec 2018

    This has been the best family ski trip we have had in 6 years of bringing the kids to the mountains. Some of that is down to the companions we're with and the snow conditions we've lucked out with, but a huge amount has been down to the chalet (really well located and appointed) and the great staff. The chalet hosts have looked after us well, engaging with 6 kids aged 5-8 and the associated whims and foibles. The nannys have been engaging and enthusiastic. A great team that has made a great start to the season.

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  • Wonderful chalet

    S V 22 Dec 2018

    Stayed Dec 2018
    Lovely chalet Excellent host Great location
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  • Birthday Celebrations

    Olivia Reid 22 Dec 2018

    Stayed Dec 2018
    Fabulous holiday, Sam and Sophia were the best hosts I've ever had! Couldn't recommend VIP ski any more. Chalet was beautiful and incredibly homely, food delicious and Sophia and Sam went above and beyond. 5* holiday
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  • Perfect

    Toby Horne 22 Dec 2018

    Stayed Dec 2018
    Can't fault anything
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  • Brilliant New Val d'isere Experience

    Hitesh Haria 22 Dec 2018

    Stayed Dec 2018

    Where to start?? VIP Ski - EXCELLENT! A real tour operator with a culture of customer service. From the welcoming chalet staff to accessibility to the resort manager and their "can do" attitudes really elevated the experience over any other operator I have used in Val before. The ski bucket service is a brilliant touch. On our chalet host Sean....a charming, friendly, knowledgeable individual who is very mature for his age. Offered a brilliant service, great food, interesting interactive games and exhibited "genuity" - so refreshing! Overall experience was simply fantastic - a company run by people who genuinely want to be there (as opposed to doing it simply as a job). Would thoroughly recommend to anyone and look forward to using you again!

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  • Great holiday at VIP

    Emily Kasai 22 Dec 2018

    Stayed Dec 2018
    Second time at club bellevarde, again an exceptional trip
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  • Hawthorne Review

    Tom Taylor 22 Dec 2018

    Stayed Dec 2018
    Great holiday. Travel and transfers to VdI very good. One idea for improvement would be a little more info during the coach trip. Our Chalet host Abi was excellent. Very personable, helpful and worked hard. With the kitchen being so close to the eating area this made it difficult for the host to tidy up empty the dishwasher etc with quite a bit of noise which was awkward while we were still eating. The food was good but sometimes I felt that the recipes required more gravy/sauce as they were a little dry. We used the hot tubs regularly which were a great success. The staff in the concierge area and generally as we arrived or left the building were very approachable, welcoming and helpful
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  • Libby's 21st - a brilliant week

    Hayley Lund 22 Dec 2018

    Stayed Dec 2018
    Sophia and Sam made the entire trip - two young but very professional individuals. They made the holiday and we couldn't have asked for anything better. Food was amazing and the two hosts were always very attentative. Would highly recommend to all.
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  • Guaranteed enjoyment

    Tina Kenny 22 Dec 2018

    Stayed Dec 2018
    As usual, a great weeks skiing with fantastic hospitality. First week of the VIP Ski season, which was a first for us (although not our first VIP SKI holiday) but didn't feel like it.. very slick. Family freindly, stress free, great snow and very relaxing break. Prefect chalet for a family with children. Child freindly staff and menu, lovely restaurant downstairs for lunch and amazing breakfast, tea and supper. Looked after by Elliot & Callum, who were 'fabulous'! Can't wait to book again for year!
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