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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Muscat

    C Grainger 23 Dec 2018

    Stayed Dec 2018

    We were part of a shared chalet with a variety of dietary requirements and Emily & Lottie did a good job of making sure that everyone was well catered for, including the children who often ate earlier. Wake up drinks were well received by the group and Emily & Lottie worked hard to make sure everyone had a good time. Will be interesting to see whether the "Cook" meals are still a feature if we come back. As an aside VIP may want to investigate how to recycle the plastic packaging from Cook as there seems to be quite a lot of it.

    Thank you for your feedback. We are committed to recycling as much as possible and minimising the environmental impact of COOK produce.
    Catriona - Marketing Assistant.

    Read more…
  • VIP meets well earned standards once again

    David Pennell 23 Dec 2018

    Stayed Dec 2018
    Have skied with VIP around 12 or 13 times since 2011. So I have seen them evolution of the company and the holiday experience it provides. It goes without saying having come back year after year that I've always enjoyed my trips and this year was no different. Yes usual gripes re French coaches, minor transfer delays etc but as always as far as VIP staff are concerned nothing was too much trouble. From accommodating a guest for a couple of days to retaining the services of our outstanding host Mark for a second week to complimentary parking below aspen lodge... These are the things that set holiday firms apart. Weather in Val this year well not the best, but the trip overall was still a resounding success. Roll on 2019! Special mention to our host Mark - admittedly something of a chalet host veteran but boy could he cook an amazing meal. Diet starts tomorrow
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  • Unforgettable week!

    Andrea Harriman 22 Dec 2018

    Stayed Dec 2018
    An unforgettable week thanks to our amazing chalet hosts, Sam and Sophia. They were extremely professional, yet welcoming and warm-hearted which made our week that much more special. Thank YOU to VIPSKI for an amazing week!
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  • Yet another outstanding VIP experience

    G P 22 Dec 2018

    Stayed Dec 2018
    What a fantastic week in the brand new Eden East. We are a family of four; our kids are 6 and 8 and this is our first trip to Alpe D'huez; we've found it a great resort, and we've been especially fortunate to have good snow and some sunny days. Our chalet host Abi is up there with the best of the VIP hosts we have had in our several trips; delicious cooking, always there with a top up, to stoke the fire, chat, or help getting the kids' boots on. Abi we will miss you! Polly our nanny has been equally wonderful, hugely qualified and a natural with children. The kids have had great lunches and afternoons of sledging, crafts, ice skating and baking and Polly has taken any last minute changes of plan with patience and flexibility! The chalet is very clean, more spacious than we had expected and is beautiful; it also couldn't be better located! Every element of our holiday has been great but the biggest shout out has to be for the VIP staff who, from booking to resort, have been amazing. Nothing is ever too much, and they genuinely care about their guests. Thank you VIP, until next time!
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  • Livvy's 21st birthday

    Chloe Hawes 22 Dec 2018

    Stayed Dec 2018
    I've had such a fab time at la petite ferme - Sophia and Sam have been fantastic hosts, so attentive (excellent on the top ups), brill cooks and all round have shown us a great time. Would highly recommend VIP chalets to friends - the service is second to none!
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  • Amazing week

    Matilda Nash 22 Dec 2018

    Stayed Dec 2018
    We have had an amazing stay at La Petite Ferme this week, a beautiful chalet in such a great location in Val D'Isere. Our trip was made by our chalet hosts Sophia and Sam who were always so enthusiastic and helpful and cooked us a delicious menu of food over the course of the week. After such a great stay with VIP ski I have been inspired to do a ski season myself next year with VIP ski and cannot wait to hopefully work in such a great company.
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  • Exceptional family holiday

    James McMahon 22 Dec 2018

    Stayed Dec 2018
    This was our first chalet experience and it exceeded expectations. Chris and Rachel made us feel very welcome, were very knowledgeable about the resort, and assisted wherever they could. Matt went above and beyond with his preparations of food. Even before arriving at the chalet, Matt contacted us to discuss the menu and dietary requirements and made the necessary amendments to suit our preferences. During our stay at the chalet, all members of staff were very friendly and kept enjoyable conversation. All in all, the trip was exceptional and the processes were seamless. The food every morning and evening was exceptional. Full credit to Matt with his cooking and presentation at every meal. It was a delightful experience. Will we come again, yes we all hope so.
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  • Great chalet

    L H 22 Dec 2018

    Stayed Dec 2018
    We had a fabulous holiday in Chalet Manoir. The chalet was really well located and ski in ski out. The chalet was spacious with a hot tub and an amazing play room which the excellent nannies kitted out for our kids. The chalet staff were lovely with the kids and really looked after us, remembering everyone's food preferences! Given it was the first week of the season everything was well organised, the food excellent and chalet very clean and tidy.
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  • Amazing hosts

    Helena Gerrard 22 Dec 2018

    Stayed Dec 2018
    I have had the most amazing week. VIP ski you have out done yourself, exceeded my expectations. The hosts Sophia and Sam were AMAZING. So polite, excellent service and very friendly - They are very talented at their job. Will definitely be returning
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  • A welcome retreat in great company

    J Davis 22 Dec 2018

    Stayed Dec 2018
    The welcome by Sam and Alex at the chalet set the tone for a genuinely friendly but professional service throughout the week. We were lucky with great co-guests to share the experience too. The food was consistently well prepared and presented with good choice of recipes. Every effort was made to take into account dietary requirements. Everything worked from the hot tub being ready to the Boot warmers . The ski drivers service worked very well and it was a clear plus. The only small frustration was the lack of light for the wardrobes ! A really good week !
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