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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Bellevarde Savoie Pre-Christmas

    Patrick Harrison 26 Dec 2018

    Stayed Dec 2018

    Great holiday. Bellevarde Savoie a really good chalet. Super convenient for piste in the morning and driver service brilliant for afternoons. Pool and spa complex terrific for kids and adults. Ben and Jack were very good hosts and had a great attitude. Star of the show though was Elise who was a fantastic nanny and had our younger daughter out and about every day (soft play, playground, sledging, farm...). Makes a huge difference to know that young children are so happy when the older children and grown-ups are out on the mountain. Thanks so much!

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  • A memory to treasure!

    William Stuart-Mills 26 Dec 2018

    Stayed Dec 2018
    From first being welcomed by the team to the farewells at the end of the week the holiday was undoubtedly an absolute pleasure and an experience to remember! The Club and suits themselves are stunning, with the quality and presentation of food challenging that of any luxury restaurant. However without the continuous efforts of such a professional and genuine team of Hosts and Chefs this simply could not be possible. Harry, never short of jokes and an absolute pleasure to be around! Anna, professional, friendly and will somehow know you want something even before you do! Issy, simply put is never without a smile! Such a fun and polite individual to be around and always there to help when needed. Lewis the Sous-Chef is remarkable in his skill for cooking and his friendly personality accompanies this perfectly. Head Chef Savana is unquestionably talented, with her skill and passion for cooking transferring into all manner of dishes from simple pancakes (my personal favourite) to the more complex lamb and duck breast dishes. Always presented beautifully and to the highest quality! I could go on and on but to put it simply and to save the teams heads getting too big! An overall amazing experience made possible by such a great team of hosts! Merry Christmas Guys! Stay in touch! Will/Wilhelmina... x
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  • The last word

    Richard Crofton 23 Dec 2018

    Stayed Dec 2018
    Generally very good service and cooking by Imogen who made us very welcome. A very good break.
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  • Brilliant

    Pup . 23 Dec 2018

    Stayed Dec 2018
    4th time with VIP, and this new chalet is wonderful. Rosanna / Georgia were spectacular as our hosts. Sam and Jamie were very helpful. Only criticism was that the chalet heating was far too hot, unless it was a ploy to get us wearing less clothes.
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  • Great VIP experience

    Andrea Von holdt 23 Dec 2018

    Stayed Dec 2018
    Mark Dipper, the chalet host was outstanding, amazing food, excellent service and always friendly and welcoming. Nothing was too much to ask of.
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  • Excellent!

    Alan Khaw 23 Dec 2018

    Stayed Dec 2018

    Really good food. Charlotte & Dani were truly amazing! We were amazed by the level of coordination they had and their hospitality towards us - we are now currently planning to book a return:)

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  • Fab holiday

    Jack Gardner 23 Dec 2018

    Stayed Dec 2018

    Me and my partner had the most amazing holiday, warm and smiley faces the whole holiday, 5* food and staff and management were fab, highly recommended! We will be back!!!

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  • Outstanding

    Therese Swanson 23 Dec 2018

    Stayed Dec 2018
    We had a great time. Everything worked, food was fabulous.
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  • A wonderful week in the snow.

    Mari-Clare Savage 23 Dec 2018

    Stayed Dec 2018
    Our week was fantastic from start to finish. Charlie, our host in Chalet Klosters was superb and by the end of the week we felt as if we were leaving our family home! Snow and skiing were excellent and the hot tub very welcome after a day's skiing. The drivers were always on time and helpful with everything, as were concierge when we needed to speak to them. Thank you VIP. We will be back! The Savage family.
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  • Family Ski 2018

    Mark Barnes 23 Dec 2018

    Stayed Dec 2018

    This is our first time with Ski VIP and we’ve been so impressed with how well we’ve been looked after. From the minute we arrived at the airport the staff were brilliant and everything run really slick during our transfer. On arrival at the hotel the staff again have been amazing and couldn’t do enough to help. The food was excellent and exceeded our expectations. The hotel was clean, comfortable and cosy and perfect for our ski experience. We would definitely return and will use VIP SKI on our next trip

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