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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Charles/Bryce holiday

    David Charles 29 Dec 2018

    Stayed Dec 2018
    Overall excellent. Great chalet hosts who really thought of everything. Bedrooms a bit small a bit more storage would be useful.
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  • Title

    Bradley Hunt 29 Dec 2018

    Stayed Dec 2018
    Great accommodation! Fabulous location! The friendly and professional concierge service made everything effortless from booking taxis to restaurants. Our chalet host, Harry, did everything to make our stay as enjoyable as possible. The apartment was kept spotless and he's a great cook!
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  • Super

    Carlos T 29 Dec 2018

    Stayed Dec 2018
    Annie and Zoe made sure everything was perfect!
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  • Great food great staff great time

    Ethan Ockenden 29 Dec 2018

    Stayed Dec 2018

    I found that the food from our chef Isaac was amazing whatever it was, even if he had to improvise and change the menu it was close to the original dish and at times even exceeded my expectations. As well as Isaac we had Matt and Sam to help us with whatever whenever and what a help they were. I enjoyed our occasional talks and advice on where to go around the resort and Sam was even able to sort us a lift at 8 on his day off when we missed our taxi to a restaurant for being the first time that we had met they weren't shy or hesitant to attend to any of our needs wether that be a hot drink bought to our room or filling our glasses at dinner. They gave maximum effort into making our holiday a holiday to remember and it will be one I won't forget. Our host gave us a great time and I would 100% come again

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  • Gorgeous chalet with wonderful meals prepared by delightful hosts

    FS P 29 Dec 2018

    Stayed Dec 2018

    Our VIP team Andy and Allie looked after us beautifully from start to finish in the wonderfully located and charmingly decorated chalet Founets Amont. We ate like kings and nothing was too much trouble for resort managers Henry and April. The chalet is well appointed and the layout allowed all of us to enjoy the spaces without treading on each other's toes. Canapés by the the roaring fire on arrival set the tone and the rest of the holiday lived up to it. Thanks VIP.

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  • What a fantastic xmas

    Jamie Heath 29 Dec 2018

    Stayed Dec 2018
    Fab stuff: - chalet first class... Clean, roomy, nice design, powerful awesome shower! - amazing staff... Kate & Charlie couldn't do enough for us. Great little touches e.g. Santa Tim - our son loved his unexpected xmas pressie. We had an issue that Tim dealt with outstandingly - food surpassed expectations, catered for dietary requirements, lots of variation, different earlier meal for our son was really appreciated & gave us a real break Improvements: - ski in/out is not quite accurate - kids room ceiling - when in top bunk our son hit his head numerous times on the copper flashing - ski lifts old and unreliable - resort maybe car free but traffic is an issue compared to other vehicle resorts p.s. Massive thank you to Kate and Charlie who really were amazing!
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  • Holiday

    Kim Moss 29 Dec 2018

    Stayed Dec 2018
    Great holiday. Chalet hosts were fantastic and couldn't have done anything more to ensure we had a most enjoyable trip. Drivers always punctual and helpful. Minor points- hooks in the bedroom, toaster, some way of stopping shower flooding the bathroom and maybe a bit more variety at breakfast (fruit salad, ham, cheese)
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  • Superb!

    Fiona Diamond 29 Dec 2018

    Stayed Dec 2018

    We've had a fabulous family Christmas, particularly because we have been so well looked after by Hannah. She has been a wonderful host, a true professional, and excellent cook - she can cook Christmas dinner for me any day! Thanks. A couple of points about the chalet - which is lovely and very comfortable but would be even better with the addition of : More comfy chairs - only enough for 5, toilet roll holders, better lighting in the bedrooms, somewhere to hang outdoor coats when wet

    Thank you for your feedback, we'll send it all through to the team in resort and try our hardest to resolve any issues.
    Catriona - Marketing Assistant

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  • Perfect location chalet in Morzine

    A S 29 Dec 2018

    Stayed Dec 2018

    This modern, chic chalet was a joy to stay in for our family Xmas holiday. The location especially was just perfect, a few minutes walk from the main ski-lift over to Avoriaz and a block away from the Skiset rental shop. It also had a Spar supermarket for handy last minute extras down below us. Our chalet host was Jordan, a very charming and talented guy who went that extra mile for everything. Although he had never cooked before, his plates of food were worthy of Masterchef, and we felt quite spoilt with champagne and canapés next to a roaring log fire. He soon adapted to our various requests for favourite foods or particular drinks, and we felt very at home in the chalet. The bathrooms were modern with loads of hot water and lots of super toiletries provided, and soft fluffy white towels. Jordan cleaned the rooms meticulously and always had a smiling welcome face in the morning to cook us our individual full breakfast with eggs of our choice and various fresh pastries. The flight and transfer from London was efficient and quick by VIP staff, and overall we were very happy with the service provided by VIP, mostly because of our star chalet host Jordan.

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  • Fun Christmas week

    C J 29 Dec 2018

    Stayed Dec 2018

    What wonderful hosts! Great Christmas, great holiday - chalet was super cosy! The Chalet hosts (Jaz and Ellie) were great & very friendly, hospitable and ever helpful. There wasn't anything which was any trouble. Everyone from VIP Ski made our holiday with the kids super easy, comfortable and relaxing! Food was amazing every night! Chalet Brioche was supremely cosy and comfortable. A real home away from home . A great way to spend Christmas.

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