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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Would recommend to anyone

    Allan Taylor 05 Jan 2019

    Stayed Dec 2018
    We've been really impressed with our holiday with VIP. Everything went smoothly, from pick up to our lovely chalet host, excellent accommodation and the attention we received in resort.
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  • Great holiday

    Darren Taylor 05 Jan 2019

    Stayed Dec 2018
    Overall our experience here in hotel Theodul was great. We very much enjoyed the food, with the various options providing us with excellent food every night which we all liked. One of the main highlights of the trip would be the staff, with everyone being friendly and always willing to help. The outdoor pool was a pleasant surprise, which we really enjoyed. The skiing and guides were great and the scenery was breathtaking. A great family holiday.
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  • Exceptional stay

    Thomas Lee 05 Jan 2019

    Stayed Dec 2018

    Thank you so much for a wonderful week in the Courchevel! The journey to courchevel was easy and streamlined. Ski equipment and lift passes were all dealt with at the chalet, making the process easy and simple, with no hassle after a long day travelling! Ant and Izzy are excellent hosts! The food is always delicious, beautifully presented and served with a smile. They are always keen to help and make your stay really special as well as offering advice on where to go and what to do in the area. Chalet Founets Aval is clean, cosy and picturesque, it has great views of the mountains and virtually ski in ski out making it easy to reach lessons and Courchevel's main lifts. It is lovely to sit in front of the fire in the evening after a day of skiing with afternoon tea! The holiday has created a lot of new special memories for us, and we would definitely recomend Chalet Founets Aval to our friends and family.

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  • loved it

    Bernard Rafferty 05 Jan 2019

    Stayed Dec 2018
    We loved Lech - all the staff were really nice (shoutout to Dan our amazing ski guide! ) . The food was excellent, there was a lovely atmosphere and the quiz questions were perfectly pitched (we might have won...!). Transfer from airport was all very smooth. Hotel is a short walk from the centre of Lech - such a pretty litte town with easy access to the slopes. In summary...all great !
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  • Excellent VIPSKI

    Family W-D 05 Jan 2019

    Stayed Dec 2018

    This is our fourth time with VIPSKI and another wonderful holiday. Nothing is too much trouble for the staff. Excellent staff - in particular James Cessford was great and also Elise & Ella at reception. (Rupert & Sam were very helpful too). The Chalet Host Imogen was truly outstanding in every way possible - such a credit to VIPSKI. Her food and demeanour was amazing and appreciated by us all. What a special and talented person. Thanks should also go to the UK office, in particular to Andy for helping us at the booking point. We will be back with VIPSKI for sure. Thank you.

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  • A perfect chalet host

    Janet Smith 05 Jan 2019

    Stayed Dec 2018

    The apartment is very stylish and comfortable with stunning views. Great location. The resort is ideal for ski in and out. Good local facilities. The apartment was clean and tidy throughout. The sitting room/ dining room was a very nice area to unwind. Really Lovely beds, so cosy with great linen. My only grumble and it's a big one... Is that the TV did not work properly, this was very frustrating and disappointing.it was reported but never fixed. However.....despite the lack of TV we had a great time, this was entirely down to our host, our holiday was made extra special by our chalet host, Dan. He was a superb host, great culinary skills and with exceptional warmth and fantastic conversational charm. He was the perfect host. We loved his cooking and found him charming , interesting and entertaining. He really is a star in the Ski- VIP brand.

    Thank you for your glowing review of Dan, we will be sure to let him know how much you enjoyed his food and company. The issue with the TV has been escalated to our property manager who is working on a solution.
    Emily – Resort Coordinator

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  • Fantastic snowy New Year

    David Poole 05 Jan 2019

    Stayed Dec 2019
    We booked late with VIP and managed to strike lucky with a week of incredible snow in St Anton. The chalet is situated in a great spot... walkable to everything you need and genuinely ski in & ski out. The thing that made our week though was the Alice & Sue factor. Alice & Sue have the whole Alpine welcome, fantastic food, helpful, professional chalet hosting thing absolutely nailed. From delicious cooked breakfasts, epic homecoming cakes & genuinely excellent evening meals we were incredibly well fed. Always friendly, chatty & patient they looked after us so well. The chalet was immaculately looked after, they have a great eye for detail. The best chalet experience we've had in years. Thank you both.... the Pooles & the Bowlings.
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  • A really great experience

    Carole Siviter 05 Jan 2019

    Stayed Dec 2018
    Very Good Our chalet host Charlotte was excellent. She catered for all our family needs. Our younger family members loved the luxury of early morning teas! A fantastic chalet with all a family would need, a brilliant position near to the piste.Our chalet host Charlotte was exceptional and was under pressure with her fellow host getting injured half way through the week. We did not use the mini bar as we are not big drinkers and we did not need any goodies as there was not enough room after all the meals we were offered. We very much liked the cakes and children's food that Charlotte made for us but we feel that by using the company Cook for the main meals is not really what we expected. The experience for us is meant to be a family affair and in previous years our hosts have prepared the food and out of choice this is the way we like it. I think guests would appreciate canapés every evening which we have experienced in past chalets.Rooms were kept very tidy during our stay as was the lounge,kitchen and dining area. Overall a really great experience for our family which was made very special by Charlotte.
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  • Very happy

    Aidan O'Boyle 05 Jan 2019

    Stayed Dec 2018

    Chalet was fab, superb location and great menus for kids and adults. Emily and George looked after us very well. This is our third VIP holiday and no doubt, we will book again with you. Our only thought is that the company could be seen to be doing more that is environmentally friendly eg there seems to be food wastage and a lack of recycling?!

    Thanks for the feedback, we’re so glad to hear that you had a lovely time. Logistically, the resorts which we operate within do make recycling difficult, but we are committed to doing as much as we can to minimize our impact on the mountains.
    Pip – Operations Director

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  • Top draw

    Peter Lankfer 05 Jan 2019

    Stayed Dec 2018
    Staff were super friendly and attentive, all needs were met beyond expectation. The food was exceptional and the house wine was more than agreeable. The wellness centre, alongside the new swimming pool, was very useful and an absolute bonza find. We would love to return next year.
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