Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Thank you George and Emily for looking after us so well. The care, the food, the location were all great with an added bonus of great weather and the hot tub. See you again next year
A superb holiday, made extra special by Meg our chalet host. She looked after us brilliantly and we (2 adults and 3 kids) had fantastic chats on top of amazing food for adults and kids alike. We were made to feel really special. Polly our Nanny for the week, did a wonderful job of keeping the kids entertained and was always happy to accommodate our plans for the day and adapt accordingly. She also coped with our lively kids without breaking a sweat.
We're just finishing a wonderful week in Val d'Isere - wall to wall sunshine and good snow for New Year if a little chilly at times! It's our second stay at Chalet Aspen. We love the chalet, great central location looking out over one of the classic views in Alpine scenery: Dick's Tea Bar backed by La Face - and though it's due to be renovated soon we have loved it's traditional feel and comfortable furnishings. But what has made our stay really great is the service we have enjoyed from chalet hosts, Leo and Turaya, and nanny Zara. All have been so friendly and helpful from start to finish - very attentive without being intrusive, and dealing with a wide range of situations with the young people in our party (ages 1, 3, 5, 14, 17 and 19) with constant good humour. The food has been excellent in quality, presentation and service with lots of attention to detail and nothing seemingly too much trouble. They have made it a really special week.
Our holiday was very good, we were well looked after and the chalet team and VIP resort management went out of their way to keep us well fed and accommodate our wants and needs. Suggestions to make it easier to look after a large family group like ours: - no need to set the table as elaborately, for example with napkins in wineglasses for the kids - a platter on the table instead of plated food would have saved the team some effort, for example a bowl of salad or vegetables is fine, or a tart to be shared for desert - maybe free beer and tonics etc each day from the bar fridge, for this level of chalet, rather than an honesty box?
We had an incredible week in Meribel which was entirely down to our wonderful hosts- Callum and Elle They were so happy and friendly and willing to help with anything we wanted, anyone who stays here is lucky to have them!
This is the second year we have booked with VIP having stayed in Les Gets last year. Chalet Kobuk in Avoriaz was brand new when we stayed and were really happy as it was well designed and well positioned, the chalet had a great view over the main bowl, comfortable rooms, super bathrooms (really, what a cracking shower!), and was pretty much ski in ski out... Charlie and Kate as hosts were wonderful and made us feel very welcome - their hosting was excellent throughout for both adults and kids and the food was generally delicious. We had a fabulous nanny, Beth, to help us out over the week and she couldn't have been more engaged or patient with the children who are 2 and 4. She fitted in with all our plans, was reliable and exactly the help we needed to have time away skiing with no worries about the children, and they adored her within hours of meeting her! We'd highly recommend both the chalet, the excellent hosting staff and VIP as a company to any prospective skiers.