Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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We all had a brilliant week in Chalet Ossetra. The chalet is in the perfect location with amazing views and the beds are very comfortable. Ross and Isla were great hosts and kept us well fed and watered all week. Overall the chalet is fantastic.
Another enjoyable VIP holiday. Bronwen did a great job looking after us and the snow was superb! Definitely coming back!
I have struggled with this rating as to whether I should rate 4 or 5 stars. The only reason I went 4 was because the breakfast was a little disappointing due to the lack of sausages that weren't included in the cooked breakfast. As we aren't too keen on the bacon, it got a bit bland and boring with the chocolate croissants etc. However 5 stars would have been awarded based on how friendly, homely and accommodating the chalet was with an amazing host where nothing was too much trouble and food was always amazing. Harry accommodated us incredibly well and ensured we had a pleasant stay, always going above and beyond with our needs/requirements. Grace, our nanny also soon became part of our family and Evie loved her, forming a lovely bond. They had a great time together and Grace filled every day with exciting and new activities, so she was never bored sat inside! We also enjoyed joining Grace whilst she was out on activities. When my husband injured himself, VIP were impeccable and I couldn't have asked for more support. They also went above and beyond what they should offer. I would highly reccomend this holiday to any family or friends. We would to thank everyone for there incredible hospitality and look forward to staying with you again.