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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP HOLIDAY

    Carolien Giele 12 Jan 2019

    Stayed Jan 2018
    Thank you to friendly staff, great food and accommodation including pools, spa, etc. We felt thoroughly spoilt! Would love to be back soooon!
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  • Great week

    Ed Gillespie 12 Jan 2019

    Stayed Jan 2019

    We all had a brilliant week in Chalet Ossetra. The chalet is in the perfect location with amazing views and the beds are very comfortable. Ross and Isla were great hosts and kept us well fed and watered all week. Overall the chalet is fantastic.

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  • Snowtastic!

    Family Charlier 12 Jan 2019

    Stayed Jan 2019

    Another enjoyable VIP holiday. Bronwen did a great job looking after us and the snow was superb! Definitely coming back!

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  • Excellent

    Ollie Sheldrick 12 Jan 2019

    Stayed Jan 2019
    Great staff who were really friendly and approachable. Food was great and rooms were always cleaned to a high standard. Facilities are also fantastic.
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  • Bit of this, lots of that

    M Macnaughton 12 Jan 2019

    Stayed Jan 2019
    A quick skip and a jump to Alpe D'huez, "Can't imagine a better transfer." We all said, Greeted at the door by our chalet host Meg, She even helped with our bags, pretty Classic it has to be said, The chalet was always spotless from tip to toe, And Meg always had answers to anything we needed to know. The views from the chalet will leave you in awe, And the afternoon tea cakes were the best we ever saw, We had a great week of skiing in a pretty sweet resort, And Meg's dinners were always delicious from oriental duck to chocolate torte. Not only that, she had the chat to go with it, And even delivered us wake up drinks right on the minute,. Only One thing to warn you about with some haste, No matter how much she likes it, don't watch Rupaul's drag race, All in all nothing was ever even nearly bad, In fact it was the best ski holiday we've ever had. Nice one Meg and Alpe D'huez VIP, stay classy.
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  • Iain's review

    Iain Simkin 12 Jan 2019

    Stayed Jan 2019
    Staff and food excellent. Lots of empty rooms and I asked to split from my room mate with separate rooms each. This proved problematic and relatively expensive at €200. An easy win for VIP would be to give us an extra room for free, thereby ensuring good will positive reviews to others and additional business.
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  • Family Group Ski Holiday

    Sarah Foxton 12 Jan 2019

    Stayed Jan 2019
    It is our second year with VIP at club chateau and the chalet is well maintained and clean , the hot tub and sauna are welcoming after a day on the slopes. I cannot thank the staff enough they have been super attentive ensuring all our needs have been met, and been amazing with the children. Nothing has been too much trouble from an early breakfast request ( to ensure our tribe were ready on time for ski school ) to a constant topping up of drinks on an evening and always a helping hand bringing in the ski equipment at the end of the day. The staff have been super professional whilst also being friendy and fun and felt part of our group. The food selection has been good and the accompanying wines enjoyable , one improvement might perhaps to have a drinks allocation so if you prefer more fizz than wine you can swap.
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  • Great week

    Tony Hunter 12 Jan 2019

    Stayed Jan 2019
    Overall a fantastic week, great weather, great company and great chalet team. Couple of things, add sundries such as bottled water to the cost. Clue is in the title, VIP! Rooms not occupied should be offered, at a charge, for guests to use.
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  • Exceptionally great

    Heidi Wibrew 12 Jan 2019

    Stayed Jan 2019

    I have struggled with this rating as to whether I should rate 4 or 5 stars. The only reason I went 4 was because the breakfast was a little disappointing due to the lack of sausages that weren't included in the cooked breakfast. As we aren't too keen on the bacon, it got a bit bland and boring with the chocolate croissants etc. However 5 stars would have been awarded based on how friendly, homely and accommodating the chalet was with an amazing host where nothing was too much trouble and food was always amazing. Harry accommodated us incredibly well and ensured we had a pleasant stay, always going above and beyond with our needs/requirements. Grace, our nanny also soon became part of our family and Evie loved her, forming a lovely bond. They had a great time together and Grace filled every day with exciting and new activities, so she was never bored sat inside! We also enjoyed joining Grace whilst she was out on activities. When my husband injured himself, VIP were impeccable and I couldn't have asked for more support. They also went above and beyond what they should offer. I would highly reccomend this holiday to any family or friends. We would to thank everyone for there incredible hospitality and look forward to staying with you again.

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  • Lovely ski holiday

    Delia Hudec 12 Jan 2019

    Stayed Jan 2019
    Lovely ski holiday to La Plagne. Great ski area and the chalet is in a perfect location
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