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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best Ski Holiday Ever

    James Wainwright 12 Jan 2019

    Stayed Jan 2019
    Having just spent a week at the Refuge Boua in Meribel with a group of friends, and having had many a ski holidays before, I can truly say this week has been the best. The Three Valleys are outstanding, the Aprés Ski incredible, the chalet beautiful (warm, comfortable and homely). The chalet staff have MADE OUR WEEK. Not only was the chalet all we could ask for, the location being perfect, the rooms wholesome, and the food amazing. But Pippa and Hugh have truly been the best stars you could ever ask for. Nothing has been too much for them (and we've been an demanding group); they've been welcoming, accomodating, caring, a great source of local knowledge, and have made us feel at home and safe in Meribel. Thank you VIP Ski. But most importantly thank you Pippa and Hugh. We will be back next year. X xx X
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  • A return to a wonderful, familiar chalet

    Ben Thompson 12 Jan 2019

    Stayed Jan 2019
    3rd visit and we're all really grateful for the team who made the holiday so fantastic and easy for our family. Amazing food, the best we've had here, and the location and setup is still simply incredible.
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  • Chalet Nevada

    James M 12 Jan 2019

    Stayed Jan 2019
    We had a great weeks skiing in Morzine and Avoriaz. Chalet Nevada is in a great spot for both the Avoriaz slopes accessed from the Super Morzine lift only 2-3 mins walk from the chalet or the Morzine and Les Gets slopes from the Pleney lifts around 5-10 mins walk. It's also close to the centre of Morzine, close to all cafes, bars and restaurants you could need for your stay. The chalet itself is recently refurbished / fitted out to a good standard, modern inside and with a great balcony with picture window looking out over the town towards the Pleney slopes. For this season, Nevada is being run as a 'development chalet' testing out new concepts for VIP. There are some good parts to this and some bad, I think on the whole as a group we prefer the more traditional VIP offer. The improved entertainment and creature comforts are great, no complaints. The Cook food options were good but lacked the personal touch of the traditional chalet host cooking for you each day and the carafe wines were 50:50. Being objective we wouldn't go for a VIP chalet again if this is the only format for the future. Alex our host was very charming and personable, baked some great cakes for afternoon tea, shared some stories and laughs with us as well as laying on some nice personal touches. Couple of areas where the hosting could have been a little more thorough but I think the model of how the development chalet is set up with the different approach to food prep and service don't help with the structure of service overall. Thank you VIP, we had a great holiday, but would look for the more traditional offer next time.
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  • A Grand Week

    Andrew Vinall 12 Jan 2019

    Stayed Jan 2019
    We stayed at Chalet Muscat, which is one of VIP's development chalets. This was our second holiday with VIP to Val d'Isere; previously staying at Club Bellevarde. Being one of the Bellevarde chalets we had a pretty good idea of what to expect, but at half the size Muscat was more intimate. The 'development' differences included Cuddles the bear, providing a fun addition, a special vanilla based chalet scent, which was very subtle and only detectable when attention was drawn. The honesty bar was a good idea. There was some trepidation when we heard that the main and dessert courses would be provided by Cook, a small UK company which produces 'home cooked' meals in small batches which are then blast frozen. However we needn't have worried as the meals were always of a high standard., although perhaps the fish pie could have benefitted from more sauce and less potato and, having eaten well during the week, the largest meal (lamb shanks) might have been better earlier in the week rather than at the end. The starters were always made fresh by our chalet hosts, Emily and Lottie, who also made an effort to garnish the mains so they looked like home cooked meals. Emily and Lottie were great chalet hosts, always cheerful and making sure that we had everything we needed including making sure individual preferences were catered for at short notice.. The afternoon cakes were great.. One issue was that we felt we had to do our own midweek kitchen clean, but since mentioning this the work surfaces have been kept spotless. I also think the short dishwasher cycle being used isn't adequate to clean in all cases. These are small niggles in an otherwise excellently hosted week. Would we stay with VIP again. Definitely!
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  • First time skiing in 10 years

    Lionel Hussey 12 Jan 2019

    Stayed Jan 2019

    0 stress: Breakfast sorted, dinner sorted and post ski snacks along with potential food on the slopes all there. Food was very tasty considering our group has a random bubble of strict dietry requirements. Hosts were friendly and helpful, the detail they go to in order to make things even slightly more relaxing is great (bring tea or coffee to your room) and mainly still themselves despite us being slightly worse for ware several evenings. Chalet always clean and clothes even folded, just lots of nice small things attended for that I wouldn't expect which made the holiday a lot of fun and easy. Lots more I could say but I don't have the time. Lots of love to our hosts.

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  • Feeling pampered!

    Jenny Costford 12 Jan 2019

    Stayed Jan 2019
    Fantastic holiday. Connie and Marc were fantastic hosts and most certainly made us feel very pampered. The chalet was very spacious and had great views of the mountains. Great location next to the bellecote (green) piste. White Storm came to the Chalet and fitted all of the ski hire. Ross (White Storm) was extremely helpful and nothing was too much trouble. If we had to give any constructive criticism, for those who are beginners, there should be a more regular service to the nursery slope. Overall we have had a fantastic holiday!
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  • Altitude Lodge

    S M 12 Jan 2019

    Stayed Jan 2019
    Fabulous holiday. Friendly & helpful staff. Staff great with kids. Excellent food. Shame the chalet no longer does lunch.
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  • Cracking chalet with easy light fire

    Jake Tilley 12 Jan 2019

    Stayed Jan 2019
    We had an absolute blast at la Chapelle with Harry, Izzy and Josie. Every one of our hosts was completely accommodating and we couldn't fault the one bit. The fireplace was a nice addition and added to the ambience. See you soon La Chapelle!
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  • Fantastic!

    G B 12 Jan 2019

    Stayed Jan 2019

    We have had a great time, the resort has been super for the children with lovely wide pistes. The chalet is lovely, a good size for 7 of us and in a great location on the edge of the slopes. Rosie, our chalet host, has done a fantastic job keeping the chalet perfectly clean and cooking absolutely delicious food. Paul, the resort manager, has been very attentive and helpful. Overall a great holiday and we would love to come back.

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  • What a holiday!

    SL B 12 Jan 2019

    Stayed Jan 2019
    Thanks a million to Josie, Izzy and Harry! You guys were great. We threw you in at the deep end but you killed it! I can't wait for round two.
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