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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great position for lifts and lovely food

    Katie Bennett 13 Jan 2019

    Stayed Jan 2019

    Had an amazing week at Chalet Chaudanne, the chalet is in an amazing position with 4 lifts going from the area outside the boot room. Despite a couple of day of bad weather we were able to ski over to Courchevel and Val Thorens and over to the red pistes in Signal and Orelle which were both very empty. The chalet had a lovely big communal area and dining table. It had one lovely large room but the three smaller rooms would have been on the small side had we had 2 adults in each and the bath in the main bedroom means that bedroom is more suitable for a couple. The showers were lovely and powerful for after a day on the pistes and the hot tub was a bonus. We were not aware from the website that there would be a hot tub so some guests did not have swimsuits, it would be useful to make guests aware of the hot tub in advance. Our chalet hosts were very friendly and welcoming. They were willing to help us sort out collecting our ski hire and managed to find us clothes to borrow when one of our bags went missing. The food was brilliant we especially enjoyed the teriyaki beef, the duck, the espresso tray bake and the chocolate and cherry cake. They were happy to accommodate changes to the proposed menu and different meals for individual guests. We had limited contact with the resort manager (2 visits) compared to other VIP chalets we have stayed in and it would have been good to have more contact. All in all we are going home exhausted from excellent skiing and thoroughly well fed.

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  • Great service and a great spot in the centre of meribel

    Christina Kimberley 13 Jan 2019

    Stayed Jan 2019

    The service from everyone at VIP has been outstanding - from the transfers to the pick up drivers, to the assistant resort manager and of course our chalet host Callam. Callam was superb - nothing too much trouble and great cooking in what has to be the smallest kitchen in meribel. Chalet Yukon is in a great spot with easy transfer to the slopes - really good size for 4 people with bigger bedrooms than expected. Being open plan however the kitchen let it down as being open plan the whole chalet ended up smelling of food - inclusive of clothes. A proper extractor out of the wall would remedy this. The only disappointment of the holiday was the food and wine. Not because of the cooking which was super by Callum - but the menu itself was just not VIP prices. One night a piece of salmon and a bit of rice felt particularly weak. The wine however is a disaster !!!! The inclusive wine is cheap as it comes and really not that pleasant. You can pay to upgrade your wine but again for VIP prices this feels like a rip off. We are regular chalet/skiing holiday goers and the price difference of c. £600 per couple to other chalets used, did not evidence a difference in standard when it came to the food and wine. Would I use VIP again - yes because the service was so good. But work to be done on giving your team the best tools/opportunity to make the holiday outstanding with a better menu and wine that doesn't come from the bottom shelf of spar.

    Thank you for your feedback and apologies that you didn’t feel that the menu was up to standard on this occasion. I hope you decide to travel with us again so that we can prove that this is not typical of our service.
    Catriona, Marketing Assistant

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  • Great little chalet

    Elizabeth Witney 13 Jan 2019

    Stayed Jan 2019
    Everything went smoothly from flights and transfers to our chalet, to getting us to the pistes in the mornings. Callam was a great host, cooked delicious food and looked after our every need. The chalet worked really well for the four of us, very comfortable, we didn't want to leave.
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  • Incredible

    T McGavin 13 Jan 2019

    Stayed Jan 2019
    Amazing as always. VIP exceptional. Hosts Rachel and Chris so friendly and helpful. Food was incredible and location spot on. Lovely to come home after skiing and use the pool. X
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  • What a week!

    Matt Newman 13 Jan 2019

    Stayed Jan 2019
    I can't give Harry, Issy and Josie enough praise for how well they have looked after us (group of 14) with a wide range of dietry requirements - this did not mean that the food was of a reduced standard! The chalet has great facilities, the hot tub and sauna are ideal to wind down after a long day shredding down the mountain. I would defiantly return use VIP again and would recommend them and the chalet hosts in a heart beat.
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  • Fantastic week

    Ruth Wager 13 Jan 2019

    Stayed Jan 2019

    What a fantastic week. Every aspect was amazing. From the moment we arrived to Avoriaz we felt really well looked after. Great food, amazing skiing and lovely accommodation. Dan has been a brilliant host and has fed us all really well. The kids particularly loved his burritos! Beth was also amazing with the children. They had so much fun with her building snow forts and sledging. Would love to be staying for a second week. We will be back!

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  • Great holiday

    Dolf Kohnhorst 13 Jan 2019

    Stayed Jan 2019
    Great holiday for the extended family. Lovely Chalet which was made to feel like home by Charlie and Olivia. The concierge service worked really well and ensured that all needs were met, drivers were friendly and helpful.
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  • Fantastic holiday

    Nicola Shaw 12 Jan 2019

    Stayed Jan 2019
    Abi absolutely makes the experience here! Fantastic service, always great food and she goes the extra mile with everything she can to make the holiday more wonderful. The chalet is very well done with lovely showers. The Alpe D'Huez pistes are great and the bergers sausages are a must to try at a cafe on the mountain! Will be a repeat customer from now on!
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  • Perfect!!

    Joshua Bramhall 12 Jan 2019

    Stayed Jan 2019

    Been here a week and loved every minute. Abi has been a star, great food and great company. The hospitality and VIPSKI are incredible. This has been the best holiday I've been on in a long time! I recommend VIPSKI to everyone.

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  • Great stay

    Hannah Hill 12 Jan 2019

    Stayed Jan 2019
    Josie, Issie and Harry were fabulous hosts who couldn't do more for our large energetic group! Breakfast was quite relaxed and dinner was always beautifully served. Hot tub was a highlight as well as nice spacious social areas and an amazing location less than 1 min walk from the lower slopes! Would definitely come back xx
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