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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Brilliant family holiday

    Christian Howe 20 Jan 2019

    Stayed Jan 2019

    Really good holiday from the very start, easy and well organised transfers, arranging the hire of equipment through a doorstep company whose prices were competitive, bringing lift passes to the chalet and ensuring that all the equipment was in place for the children. The chalet is located in he centre of town which was a benefit for us, the town wasn't noisy at this time of year and therefore it was good being within easy reach of the towns facilities. The development chalet set up worked really well, the food was fabulous and we were able to discuss preferences. Having all meals prepared and afternoon tea was a real luxury. There is nothing really you could want for in terms of food and drink. The in chalet host, Josie, is a star and was a pleasure to have in the chalet. There were a few issues with the host who was in place when we arrived but VIP dealt with it professionally and sorted things quickly. We would definitely stay with this company again.

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  • Group Ski

    C D 20 Jan 2019

    Stayed Jan 2019

    Overall our group had a lovely time even allowing for illness and injury suffered which did inhibit some of our enjoyment. Of course this was no fault of our hosts but just bad luck! The food was wonderfully prepared by our hostess Imogen who worked hard to accommodate our group wishes. We enjoyed the afternoon cake that restored our energies after a hard skiing session and the choice of wines with the meal. The heavy snow that fell on our arrival made for excellent skiing conditions during the week on the very many piste choices the resort offers. The lodge itself could do with a little updating as it is showing a little wear in areas. We availed ourselves of many free hot chocolates and beers from the lounge on our arrival back from skiing or shopping and found the staff in the reception area most helpful. All in all a very pleasant and relaxing stay.

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  • Tres amazing!!

    Fran Murray (et al) 20 Jan 2019

    Stayed Jan 2019
    Amazing the best hosts in the world and Rory and Charlotte completely changed my opinion of the Scottish!!!! AMAZING relaxed week all thanks to Rory and Charlotte !!! they're SO lovely!! Such a good week, fantastic hosts Rory and Charlotte where really friendly and helpful Tres tres good- Loverly food and grate hosts !!!! Rory and Charlotte really made the week for me great hosts and meals, lovely chalet and skiing and weather couldn't be better. Fab hosts!! We had a wonderful time
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  • Fabulous stay with VIP

    Vic Thompson 20 Jan 2019

    Stayed Jan 2019

    We've had an incredible time staying in Avoriaz and have loved the apartment especially. Eddie our host was friendly and kind and made us feel welcome from the minute we arrived. The menus he prepared were great and he gave us lots of really helpful advice for the slopes. In particular he was great with Baby Seb and went out of his way to prepare special food exactly how he liked it. Nothing was too much trouble and everything was done with a big cheerful smile. We also had a few adult dietary needs and he worked around them perfectly so everyone had wonderful food without missing out. Thank you Eddie for looking after us so well and making our holiday so special!

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  • Vip

    Mark Hanratty 20 Jan 2019

    Stayed Jan 2019

    Outstanding chalet with great service and amazing food. The little extras such as your luggage getting delivered to your room and a choice of food goes that extra mile.

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  • Perfect holiday

    Michael Stening 20 Jan 2019

    Stayed Jan 2019
    Everything was so easy. Chalet host did a fantastic job looking after us. We were truly pampered.
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  • Another great week with VIP

    N B 20 Jan 2019

    Stayed Jan 2019
    This was our 5th ski hol with VIP and once again we weren't disappointed. Chalet was lovely and comfortable with amazing views off every balcony. Our host Meg worked hard through the week and nothing was too much trouble. Meg adopted to our requests to make our holiday even better. Meg was friendly and the kids enjoyed chatting to her each day. The kids loved the breakfast! Thanks Meg. Joe was great with the kids, they loved the sledging! Resort staff were very helpful and were able to sort a few minor issues. Alpe Duez is a fabulous resort for families and this was our 4th visit. We would definately recommend VIP in Alpe Duez.
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  • Extremely friendly and polite staff and a wonderful skiing experience.

    James Rock Jnr 20 Jan 2019

    Stayed Jan 2019

    How do I begin? The skiing resort as a whole is lovely and the skiing was out of this world! The chalet we stayed in was so comfortable and homely, you feel as if you are the only ones in the whole accommodation. You get no room to room noise very well sound proofed, so you get the real private chalet experience! The staff we were delighted with were Sadie and Joel, they made our week an absolute pleasure. They really could not do enough for us, constantly checking we were happy and enjoying ourselves. Rooms were cleaned everyday to a very high standard! Also dining, kitchen and lounge area was also cleaned daily to the same high standard. Tea and cake was served daily at 4 o'clock and was amazing everyday of the week. Also the food we had every night was fantastic and very varied which made a nice eating experience each night. If there was something you didn't like, they were more than happy to cook you something else with no questions asked. So I would like to say a massive thank you too Ben, Sadie and Joel for an amazing VIP chalet experience. We will be returning soon I am sure!

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  • Wonderful week

    Lynda Head 20 Jan 2019

    Stayed Jan 2019
    We arrived in Lech in the midst of disaster. Massive snow storms road closures and whiteout conditions. The staff did everything they could to make our stay comfortable by keeping us informed of what was going on. . The hotel was brilliant and staff couldn't have been more attentive. The resort opened in front of our eyes and we then had an amazing blue ski, fresh snow vacation. Chef was brilliant and we couldn't have asked for any more.
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  • The perfect ski trip

    Alex C 20 Jan 2019

    Stayed Jan 2019
    The chalet was wonderful, modern and amazingly well located (literally on the slopes). We couldn't have asked for better hosts in Mark and Robyn - they have been an absolute pleasure, made for amazing chefs and we're always there to help us out. Many thanks!!!
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