Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Really good holiday from the very start, easy and well organised transfers, arranging the hire of equipment through a doorstep company whose prices were competitive, bringing lift passes to the chalet and ensuring that all the equipment was in place for the children. The chalet is located in he centre of town which was a benefit for us, the town wasn't noisy at this time of year and therefore it was good being within easy reach of the towns facilities. The development chalet set up worked really well, the food was fabulous and we were able to discuss preferences. Having all meals prepared and afternoon tea was a real luxury. There is nothing really you could want for in terms of food and drink. The in chalet host, Josie, is a star and was a pleasure to have in the chalet. There were a few issues with the host who was in place when we arrived but VIP dealt with it professionally and sorted things quickly. We would definitely stay with this company again.
Overall our group had a lovely time even allowing for illness and injury suffered which did inhibit some of our enjoyment. Of course this was no fault of our hosts but just bad luck! The food was wonderfully prepared by our hostess Imogen who worked hard to accommodate our group wishes. We enjoyed the afternoon cake that restored our energies after a hard skiing session and the choice of wines with the meal. The heavy snow that fell on our arrival made for excellent skiing conditions during the week on the very many piste choices the resort offers. The lodge itself could do with a little updating as it is showing a little wear in areas. We availed ourselves of many free hot chocolates and beers from the lounge on our arrival back from skiing or shopping and found the staff in the reception area most helpful. All in all a very pleasant and relaxing stay.
We've had an incredible time staying in Avoriaz and have loved the apartment especially. Eddie our host was friendly and kind and made us feel welcome from the minute we arrived. The menus he prepared were great and he gave us lots of really helpful advice for the slopes. In particular he was great with Baby Seb and went out of his way to prepare special food exactly how he liked it. Nothing was too much trouble and everything was done with a big cheerful smile. We also had a few adult dietary needs and he worked around them perfectly so everyone had wonderful food without missing out. Thank you Eddie for looking after us so well and making our holiday so special!
Outstanding chalet with great service and amazing food. The little extras such as your luggage getting delivered to your room and a choice of food goes that extra mile.
How do I begin? The skiing resort as a whole is lovely and the skiing was out of this world! The chalet we stayed in was so comfortable and homely, you feel as if you are the only ones in the whole accommodation. You get no room to room noise very well sound proofed, so you get the real private chalet experience! The staff we were delighted with were Sadie and Joel, they made our week an absolute pleasure. They really could not do enough for us, constantly checking we were happy and enjoying ourselves. Rooms were cleaned everyday to a very high standard! Also dining, kitchen and lounge area was also cleaned daily to the same high standard. Tea and cake was served daily at 4 o'clock and was amazing everyday of the week. Also the food we had every night was fantastic and very varied which made a nice eating experience each night. If there was something you didn't like, they were more than happy to cook you something else with no questions asked. So I would like to say a massive thank you too Ben, Sadie and Joel for an amazing VIP chalet experience. We will be returning soon I am sure!