Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Just to say a big thank you for a lovely holiday...again!!! Meribel skiing area is awesome and we had lovely weather.....but it was "the staff" this year that made the holiday such a success. We were totally spoiled by Maddie and Annie. All the drivers were helpful, friendly and punctual, offering a brilliant service every day. Andy, the manager was excellent and he went the extra mile to ensure that our holiday was most enjoyable in every aspect. Best manager ever! .... And of course, "the chef" Daryl... It was a privilege to have him cooking for us that fabulous food, not far from michelin star dishes cooked to perfection!!!! But it wasn’t just his cooking, he managed the chalet in an exemplary manner. Bellacima lodge is a beautiful chalet. It just needs a couple of improvements like mirrors in the rooms, not just the bathrooms, specially in the family room if it is to be sold for adults!!! We never managed to get the sauna hot enough but the hot tub and pool are brilliant although you need 2 people to move the pool cover. Maybe cover arms could be installed for safety as it is very tricky to place the covers back. A big thank you to all them for making our holiday so enjoyable!!!!!
This was our first time in Morzine. We brought our two girls (4 and 6 years old). Chalet Lumi was absolutely perfect for size and location. The whole experience before and during our trip was excellent - coordinator Ciara and our chalet host Alice were extremely helpful and friendly and we were very happy with them. We are already looking forwards to going back next season. Highly recommended!
On arrival into Grenoble were met by the drivers who were extremely helpful and informative from the get go. We were then met by the lovely Harry who was the perfect host, always going the extra mile to ensure our stay was as fantastic as possible. He cooked delicious food to cater to our complex dietary requirements (shout out to the best scrambled eggs we've ever tasted), gave us great tips on the local hot spots and fab skiing tips, all done with a huge smile. Coming back to the perfectly cleaned chalet after a long day of skiing to the spread laid out for us was such a treat, and the meals we had every night were of a restaurant standard. Sophie was also a delight and extremely helpful in sorting our logistics. They were both able to answer any questions we had and were there to offer up advice when we needed it.