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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Skiing Holiday

    Valerie Phillips 15 Feb 2019

    Stayed Feb 2019
    Brilliant time this week skiing in Courchevel with my whole family Chalet was superb and very comfortable for us to spend time in when relaxing Stunning views to the mountains from the chalet which I particularly enjoyed when looking after my 8 month old grand daughter. Great access from the chalet to the piste We only had to walk across the road from the chalet to the piste so that was brilliant as not pleasant walking too far in ski boots! We were looked after so well by our chalet hosts Ant and Lauren. They were so helpful and friendly and nothing was too much trouble to make our stay as comfortable and enjoyable as possible. The food they prepared for us was amazing and they put so much effort into everything. We would really recommend it to anyone Thanks Ant and Lauren for a fab week
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  • Great Chalet, Great snow.

    J CD 14 Feb 2019

    Stayed Feb 2019
    Another great VIP ski trip this year. I have been coming on VIP ski holidays for 10 years at least and they are always fantastic. This chalet is great being right in the middle of Val D'isere. Great facilities including hot tubs, pool table, free bar! The chalet itself was very cozy and comfortable. The chalet staff were all great and worked hard to make sure we had a good time. The quality of food and wine was maybe not as good as previous years but I would still thoroughly recommend VIP and would not go skiing with anyone else!
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  • Just fabulous

    Rebecca Fitzgerald 12 Feb 2019

    Stayed Feb 2019
    My husband and I went on our first chalet ski trip which was also mixed. We were a bit nervous but we need not worry. We were well looked after by Charlotte and dani who were so friendly. The chalet is just gorgeous and cosy with views, hot tub and cinema room. The hosts made fab dinners and we enjoyed the daily breakfast and afternoon tea. A very memorable trip. We will return!!
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  • Very comfortable chalet, with friendly efficient staff

    Janie Harford 12 Feb 2019

    Stayed Jan 2019
    We have just spent two happy weeks at Chalet Theodul. A quiet bedroom, with plenty of storage space, decent size bath and, more importantly on a skiing holiday, a plentiful supply of hot water! The staff are exceptional, and met every query or demand with a smile, and we loved the personal service at dinner, discussing our day or which wine we’d like to drink.......the food was jolly good too. It is very helpful being able to store skis and boots at Strolz, 5 minutes walk away. We hope to return.
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  • Magic week in the snow

    Nick S 12 Feb 2019

    Stayed Feb 2019
    An absolutely brilliant week. The chalet was superb, as was the VIP hosting and service levels to ensure we had an incredible week. Would, and do, recommend VIP for skiing weeks. Superb.
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  • Fantastic week in Alpe d'Huez

    Ashley Brown 11 Feb 2019

    Stayed Feb 2019
    6 adults and 1 infant - all had a fantastic time in Eden West. Even before we left for holiday, it was nice to receive a call from Paul, the resort manager, to discuss our requirements and anything in particular that we wanted to do whilst in Alpe d'Huez. The transfer from the airport was quick and hassle free. Our plane was delayed by 3 hours, but we were warmly greeted by VIP staff in arrivals and the minibus waiting for us on arrival. The chalet is brand new and certainly luxurious. Plenty of space for all of us.. Warm and comfy lounge / dining room. High quality furnishings. Only issue with being so new is that there were a few issues within chalet that became apparent and required fixing. Beds comfortable. Meg, our Chalet host, was absolutely fantastic. She went above and beyond and really exceeded our expectations. Always cheery and approachable. Nothing was ever too much hassle. Food was of restaurant standard and we didn't have a bad meal all week. Chalet was spotless throughout the week. Our 1 year old was really spoilt and he really enjoyed Meg's home cooked meals which were healthy and nutritious. Meg was really flexible with timings for dinner and worked hard to accommodate our requests. She was chatty and genuine and she really appreciated by all in the group. Paul, the resort manager, was extremely helpful throughout the week. He established what we wanted to do during our holiday and went away and made enquiries and then fed back to us. All in all, an absolutely brilliant week.
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  • JAMES HART. Words can’t say enough

    James Hart 11 Feb 2019

    Stayed Feb 2019
    I won’t harp on too much BUT here goes, this is my 2nd holiday with VIP and it won’t be the last. The 1st was last year and there was a party of 5 and we was all Blown away with the staff, accommodation, service from booking it, collection at the airport, duration of the holiday, return to the airport and most of all the quality of the food. We was clearly that impressed we booked a holiday for 11 people again for this season early on in 2018 after returning from our 1st trip with VIP again this year was superb, not a single complaint about the holiday and more importantly the VIP holiday. Ellie and grant where nothing other than fantastic and nothing was too much trouble. The chef Ben was class and if I could request him for next year then I would ( that is if he still works for VIP and hasn’t opened his own restaurant ) ( joking ). We are already in talks about booking again for next year and I won’t be looking anywhere else when booking.
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  • Great second VIP holiday in Lech

    Robert Alexander 11 Feb 2019

    Stayed Jan 2019
    So good was our first VIP holiday in Lech last year, we had to return again this year. We weren’t dissapointed with the Hotel Theodul, it’s such a lovely place to have as a base for a good weeks’ ski holiday. We were thoroughly well looked after by all the staff, who all knew what they were responsible for. It was so nice to have the ski guiding service, even though we had been there only a year previously, it just makes getting around so much easier. Our previous visit had some indifferent weather (mainly too much snow!) so we weren’t able to explore the whole region fully, however this year the weather was superb. After heaps of snow in early January it managed to stop about a week before we arrived, and the snow was in excellent condition. I would thoroughly recommend VIP, and in particular Hotel Theodul to anyone wanting a great ski holiday. Warning to staff, we might return for a third time next year! Watch this space.
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  • Muscat

    Craig Roche 11 Feb 2019

    Stayed Feb 2019
    Once again an excellent holiday with VIP. Chalet staff were highly attentive and accommodating to everyones needs and took the time to remember the little details that make a stay most enjoyable. Concierge service was excellent, particularly the shuttle run back to the chalet at the end of a days skiing. All in all a great stay.
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  • Theodul

    Rob Harris 11 Feb 2019

    Stayed Feb 2019

    Enjoyed great skiing and company all week. Conditions were excellent. Guiding with Libby was particularly good.  Also enjoyed the modern spa and the fresh towels supplied by Henry.

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