Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Having been with a number of catered chalet holidays and being the organiser of the trip, there was a bit of pressure to get the best holiday organised for the group. Straight from the off the transfer was well organised, nice coach and the staff were really helpful and chatty, one of which was our chalet host Dave. Arrived at the chalet and Georgia, our other host, was there to greet us with a big smile. Once in the chalet we were so impressed with how big, clean and well organised it was with lovely cake waiting for us so the all important first impressions were brilliant. The rest of the week was the same standard, Georgia's cooking was superb, catering for a couple of vegetarians nothing was to much trouble and Daves service was brilliant. A great team!!! Overall cannot fault our hosts, the chalet or the service!!!!
We are beyond grateful to you both. You truly made our stay. Freyah and Taylor are EXCEPTIONAL. Of all the years we have stayed in catered chalets, we have never received the quality of service we have whilst staying with you. The chalet is beautifully presented and remained immaculate throughout our time. This is by far the best accommodation & hosts we have had. From our intial greet to departure- this duo have not stopped smiling- they have given 110% remained consistently upbeat and on form. They use their initiative and assist and help long before any requests. Freyah has such a warm and friendly manner- she is consistently jolly and enthusiastic. Taylor has a wicked sense of humor and is incredibly helpful- he provided much entertainment and laughter during our time. They are both so personable; taking the time to get to know us all- particularly our 3 children, their likes and dislikes and making mealtimes fun (smiley food faces/ make your own pizza night)- which our children absolutely LOVED! (Thank you). Our daughter unfortunately became very poorly during our stay. Throughout they kept her spirits lifted, they took care of the intricacies e.g. booking appointments for us and taking additional time out to ensure we were all okay. Our plans here and subsequently our return travel plans were altered as a result and we urgently needed to orchestrate a new plan to get us home, whilst taking care of our poorly little one and our other 2. This was only made possible by the assistance of these two- they truly excelled at this point! ....from making arrangements, to the little gestures e.g. ice cream and jelly to raise a little smile on her face, to leaving us a little note in our room offering up some encouraging words. It meant the world- and it turned a difficult situation on its head. I am beyond grateful for your positivity during this week and your incredibly warm-hearted ways. You are so genuine, caring and sincere and it shines beyond your role as hosts here. We will miss you. Every single one of us have nothing but high praise for you both.