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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fowler tours

    stephen Fowler 10 Mar 2019

    Stayed Mar 2019
    Joel looked after us this week and did an amazing job with 6 guys to look after, Cooking was amazing and the cakes were well received and even the crrumbs disappeared every day, Would use VIP again, Steve Fowler,
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  • Awesome trip!!!

    Liam Radley 10 Mar 2019

    Stayed Mar 2019

    Having been with a number of catered chalet holidays and being the organiser of the trip, there was a bit of pressure to get the best holiday organised for the group. Straight from the off the transfer was well organised, nice coach and the staff were really helpful and chatty, one of which was our chalet host Dave. Arrived at the chalet and Georgia, our other host, was there to greet us with a big smile. Once in the chalet we were so impressed with how big, clean and well organised it was with lovely cake waiting for us so the all important first impressions were brilliant. The rest of the week was the same standard, Georgia's cooking was superb, catering for a couple of vegetarians nothing was to much trouble and Daves service was brilliant. A great team!!! Overall cannot fault our hosts, the chalet or the service!!!!

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  • Awesome time in Val

    Simon Hawkes 10 Mar 2019

    Stayed Mar 2019
    Superb chalet in a great resort, chalet staff amazing, food excellent. An extremely happy environment in a buzzing little resort! The restaurants were a delight and the food marvellous, this is not a cheap holiday so don't come if you are watching the pennies. Our hosts 'T' and 'Leo' couldn't do enough to enhance our holiday experience, chalet is close enough to the slopes to avoid the long carry of the ski gear, VIP offer the ski delivery service which we highly recommend . The bar at the base of the chalet is welcoming and of course included in the price, a definite plus! Thank you VIP for a superb week. Xxx
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  • Fantastic week

    Luke Whaites 10 Mar 2019

    Stayed Mar 2019
    The whole holiday was very smooth with a lovely comfortable chalet and brilliant host. The food was exceptional and dietary requirements were really well catered for. The facilities in the chalet are great and we always had everything we needed. Thank you for a great week!
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  • Great week great company

    Chris Hart 10 Mar 2019

    Stayed Mar 2019
    Overall a great challet in a great location, staff were great and loved the resort. We will be back
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  • Fantastic Holiday with Family & Friends

    Stan & Eileen Hart 10 Mar 2019

    Stayed Mar 2019
    Wonderful chalet, great staff, great food - only downfall as against previous VIP chalet would be the lack of TVs & kettle in bedrooms.
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  • Dr Stoli Ski Week

    Dan Cohen 09 Mar 2019

    Stayed Mar 2019
    What an amazing week in St Anton. The whole experience exceeded our expectations. Couldn't have asked for better service from the VIP team of Katie, Tom and Jamie. They went above and beyond to make our stay comfortable and enjoyable. Whether it was making food accommodations, making recommendations for places to visit or simply just being great people, this was truly a VIP experience. Thanks for everything!!! Dan, Mike J., Steve W., Seraphin, Jimmy, Anthony, Mike D., Steve J., Ron, Buddy, Greg, Tom
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  • Immaculate chalet. The most genuine, caring and sincere hosts.

    Charlotte & Jonathan D 09 Mar 2019

    Stayed Mar 2019

    We are beyond grateful to you both. You truly made our stay. Freyah and Taylor are EXCEPTIONAL. Of all the years we have stayed in catered chalets, we have never received the quality of service we have whilst staying with you. The chalet is beautifully presented and remained immaculate throughout our time. This is by far the best accommodation & hosts we have had. From our intial greet to departure- this duo have not stopped smiling- they have given 110% remained consistently upbeat and on form. They use their initiative and assist and help long before any requests. Freyah has such a warm and friendly manner- she is consistently jolly and enthusiastic. Taylor has a wicked sense of humor and is incredibly helpful- he provided much entertainment and laughter during our time. They are both so personable; taking the time to get to know us all- particularly our 3 children, their likes and dislikes and making mealtimes fun (smiley food faces/ make your own pizza night)- which our children absolutely LOVED! (Thank you). Our daughter unfortunately became very poorly during our stay. Throughout they kept her spirits lifted, they took care of the intricacies e.g. booking appointments for us and taking additional time out to ensure we were all okay. Our plans here and subsequently our return travel plans were altered as a result and we urgently needed to orchestrate a new plan to get us home, whilst taking care of our poorly little one and our other 2. This was only made possible by the assistance of these two- they truly excelled at this point! ....from making arrangements, to the little gestures e.g. ice cream and jelly to raise a little smile on her face, to leaving us a little note in our room offering up some encouraging words. It meant the world- and it turned a difficult situation on its head. I am beyond grateful for your positivity during this week and your incredibly warm-hearted ways. You are so genuine, caring and sincere and it shines beyond your role as hosts here. We will miss you. Every single one of us have nothing but high praise for you both.

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  • Penthouse no 1

    S K 09 Mar 2019

    Stayed Mar 2019
    Great holiday. Chalet very modern and clean and good location right on the slopes, Charie our chalet host was excellent, he provided lots of useful information, good company and great food!
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  • Baby's first holiday ... No pressure!!!

    Kathy Rosier 09 Mar 2019

    Stayed Mar 2019
    Our favourite and most anticipated holiday of the year. This time with our seven month old baby! We had nothing to worry about because Jaz looked after us all. Caring, thoughtful and hard working - ALWAYS going the extra mile. For the full VIP experience the chalet could be less dated - but clean, functional and well looked after by th staff. Shout out to the drivers who always say yes ... Wherever we were! See you next year.
    Read more…

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