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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chalet heaven

    Anthony Bromley 24 Mar 2019

    Stayed Mar 2019
    Excellent chalet experience and all went very smoothly. Sarah stepped up to chalet manager (with Felix away for the first 4 days) seamlessly and is a great asset to VIP. Chefs did a sterling job in the kitchen all week (special mention for Callum who appears multi-talented and is management material). One slight disappointment- Our friends told us that 2 years ago , the hired ski equipment was left in boot room and was taken back to the Hireplace by VIP. This service appears to have been curtailed which is a shame. Only criticism was the state of the icy steps from road into the chalet and a similar rather treacherous route out onto the slopes from the bootroom. Some salt would have been helpful. But otherwise brilliant and you will see us again!
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  • All round top notch experience

    Bethan Courtman 24 Mar 2019

    Stayed Mar 2019
    The chalet, food and staff were absolutely fabulous. It was without doubt, the best chalet experience I have ever had.
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  • What's not to like?

    Victoria Glaysher 24 Mar 2019

    Stayed Mar 2019
    Fab snow, sunshine, comfortable chalet and wonderful chalet hostess
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  • Amazing week

    Peter Brown 24 Mar 2019

    Stayed Mar 2019

    We had the most amazing time at Chalet Cristal. Kate and Tom were exceptionally accommodating and made it feel like a home away from home with their friendly hospitality and delicious home cooked meals. VIP SKI allowed us to enjoy our holiday, hassle free, by taking care of everything. Thank you to the whole team!

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  • Lovely chalet and amazing host

    Sharon Stevend 24 Mar 2019

    Stayed Mar 2019
    Had a brilliant holiday. Accommodation was great both in location and facilities. Food was fab and resort has something for everybody.
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  • Best Skiing Holiday Ever!!

    John Page 24 Mar 2019

    Stayed Mar 2019
    Everything was spot on! Chalet and chalet hosts were brilliant! Food was excellent! Perfect! One small suggestion for how to make it even better... Add an Aerochino to the Nespresso machine
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  • A great week in the valley

    Gordon E 24 Mar 2019

    Stayed Mar 2019
    Good booking experience at last minute, all on time , efficient pick up and greet. Our chalet host Emma was great very friendly and worked hard to make our stay a good one.
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  • 'Humphrey, do you have any cup-cakes?'

    Olivia A 23 Mar 2019

    Stayed Mar 2019
    We thought the staff who dealt with us and our fairly demanding three under-5 children were superb: - Humphrey was the perfect chalet host. His cooking was fantastic. He kept the rooms brilliantly clean and tidy, even in spite of the difficult guests and our high expectations. And he was utterly charming throughout, with us, but particularly with our children - learning, understanding and catering for them with a generosity that went beyond his remit. - Our nannies, Olivia and Christina, were really very good. Our children are our precious pride and joy, and both Olivia and Christina treated them as such - not just going through the motions of the bare minimum of ensuring their safety, but ensuring that every day there was a variety of activities for them to enjoy off the piste. Sending us photos of what they were up to was a very welcome touch. We were able to relax on the slopes safe in the knowledge that all was well with them. - Henry, our resort manager, worked hard to ensure that we were as happy as could be. Our one gripe with the holiday was the location of the chalet, which we felt needed to benefit from a permanent car lift service because it was not optimal for our young children to get to and from their skiing. Once we had expressed our dissatisfaction about this, Henry worked overtime to give us a lift whenever we needed it. This was much appreciated and, we thought, typical of the level of service he and his team delivered. We loved Courchevel as a resort for our holiday. The skiing is unbeatable for all levels, and we were exceedingly lucky with the weather. We are already planning our next holiday, and this location, and indeed chalet, is very much in the running - if only we could keep Humphrey...
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  • Superb week

    Fenella Brownlee 23 Mar 2019

    Stayed Mar 2019
    What a superb week we had at Mariefleur. Excellent service, friendly and fun hosts with delicious food cooked every morning and night. Jack, Annie and Scarlett really made our week that even more special. We cannot thank you enough!!! Xx
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  • Best ski holiday ever!!!

    Tomek Lasocki 23 Mar 2019

    Stayed Mar 2019
    Our entire experience, from start to finish, has been exceptional. The easiest transfer from the airport, the most beautiful chalet, the friendliest and most helpful hosts...it has all been amazing. Thank you so much to Annie, Jack and Scarlett for taking such great care of us - not sure how we're going to function without you guys when we get home! Xxx
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