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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Ski in ski out with a view and exceptional food

    Anabel Kew 06 Apr 2019

    Stayed Mar 2019

    Right from the start the VIP team made us feel at home and welcomed us with a glass or Bubbly and an overview of the resort and accommodation. Josie, our chalet host was friendly, engaging and polite. She cooked us and our children a variety of quality meals accompanied with excellent wines. Meals ranged from loin of cod and roast lamb, to Moroccan chicken. Anything we needed from piste and resort knowledge, to hiring sledges and booking restaurants was catered for by Josie and if it wasn't one of the team would provide a recommendation. The childcare provided by VIP was also faultless, Grace was patient and creative and we immediately felt comfortable that our children were in safe hands. Overall we would highly recommend chalet Maison and VIP chalets for a thoroughly enjoyable family ski holiday.

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  • Promised snow for our little boy

    C B 06 Apr 2019

    Stayed Mar 2019
    We have had a lovely week! Blessed with sunshine, stunning mountain scenery and, surprisingly for early April, enough snow. Admittedly a little slushy in the afternoons but getting up early and lunching late permitted plenty of glorious skiing. A fabulous resort too, for non-skiers as the walking trails are really well-maintained. The pool, although small, has a challenging counter-current and the spa area is ideal to unwind. With just a few tweaks, this would be a perfect holiday. To improve, I suggest the child care offering includes an earlier 'club' to compete with other local / Austrian resort hotels; from 4pm to 7pm would work well for families with young children and a listening service for a local evening out. More effective curtain blackouts would be good, especially for room 3 and removing or moving the metal towel arms in the bathroom would be safer for small children. An extra couple of wall hooks in room 4 for bathrobes too. Finally, the food...it was at times very good - the chicken liver parfait, the scotch egg and chocolate fondant were favourites. However, there were a couple of nights where the meat and fish were over-cooked and insufficient (too much fat, too little meat) and a few combinations which didn't quite hit the mark - fish with an overly heavy cauliflower cheesy number. The staff were very helpful and obliging and cheerful - they really helped to make our stay.
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  • Spring Skiing in St Anon

    Imran Mirza 06 Apr 2019

    Stayed Mar 2019
    Fantastic week, blazing sunshine, great skiing Haus Gamskar provided comfortable accommodation with just enough snow to allow for ski in ski out to the slopes Our host David & Georgia were really good fun and joined in with our silly games in the evening, nothing was too much trouble David offered great local knowledge allowing us to make the most of the huge skiing area and find the best snow despite the rather hot spring weather Evening meals were really well prepared and offered a varied selection of choices during the week One of the best weeks with VIP
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  • Most amazing week!

    Susie Cooper 06 Apr 2019

    Stayed Mar 2019
    We have spent the most amazing week in Le Manoir, Morzine. The chalet is beautiful, probably the best we have ever stayed in. Our hosts, Will, Imogen and Abi were perfect. Each day they delivered exceptional food, outstanding service and amazing hospitality. I would definitely recommend our experience.
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  • Very good very nice

    Linus Keene 06 Apr 2019

    Stayed Mar 2019
    Very good, Dan and Yaz were very nice, sociable. Lovely food.
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  • Perfect!

    James Mercer 06 Apr 2019

    Stayed Mar 2019

    Fantastic week, great resort, great chalet, great hosts, great food!

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  • Fantastic stay with Alice and Sue

    Chris Rooke 06 Apr 2019

    Stayed Mar 2019
    Great stay with VIP. Alice and Sue are fantastic hosts. Excellant hospitality, lovely food, we were made to feel very welcome and treated to fantastic care and impressive hospitality
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  • I'm coming back

    Fynn Young 06 Apr 2019

    Stayed Mar 2019
    The beds were very comfy and service was brilliant all day every day. Food was the best I've had in a while and everything functioned brilliantly. Staff were very polite and were fun to talk to. All round a perfect holiday!
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  • Fantastic setting for a great week’s skiing

    S S 06 Apr 2019

    Stayed Mar 2019
    Altitude Lodge was a fantastic setting for our week’s skiing. What a great location! Right on the edge of the piste so ski-in ski-out can’t get any better. The children loved the opportunity to have the piste as their own ‘playground’ once it had closed to other skiers. Andy and his team looked after us really well and Katie’s food was superb. The mix of different families worked really well and both children and adults enjoyed making new friends. A real treat having the whole chalet to ourselves rather than being open to the public for lunch. The range of ski runs was great for the children and us grownups got the opportunity to venture further afield while they were at ski school. Would definitely recommend to other families!
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  • Best week in Hochkar

    Hannah Duke 06 Apr 2019

    Stayed Mar 2019
    Had a lovely week, Sue and Alice were the best hosts - the food and the chalet were great, it was my first VIP holiday and will definitely go again!
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