Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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From the moment we arived we were welcomed with open arms, the staff were attentive and very proffesional throughout the whole trip. The food was also fantastic. Over a very satisfying trip, will definitely be back!
As usual, can't fault the staff and the catering was excellent. Staff recruiting process works. Belevedere club location is too remote. Not really ski in ski out!!! Small rooms, tired and very 80's. Big issue with heating in dining area.
Thank you for reviewing your recent holiday, our Maintenance team are working to resolve the heating in the dining room. We’re sorry to hear the chalet location and décor did not meet your expectations. The style of our Bellevarde Lodge chalets is much more traditional/rustic than the chalets in which you have previously stayed with us. We do hope you will ski with us again in the future and would recommend the brand new Aspen House chalets if you prefer a more modern style chalet. Best wishes - Lottie Owen Jones, Marketing Assistant.
Could I just say after 35yrs of chalet holidays to experience such a young couple with qualified cooking experience is beyond reproach.
Excellent second holiday with VIP. Perfect catering and hospitality from our hosts. Chauffeur service is a useful bonus for the chalet location in Le Cret. The room photography is slightly misleading as to the actual room size and the room could do with more hooks or a pull out line across the bath to give some much needed drying space.
Jade and Hugo have been superb hosts. Along with the team including George and Ollie the service has been terrific. True VIP service from all involved. As customers who had a previous poor service we were worried, on reflection there was nothing to be concerned about. Would strongly recommend VIP. From the point of pick up to the end of our stay everything has been superb. If you get the chance combine your VIP stay with TDC coaching no matter your level of skiing you'll have a great experience and learning something.
Yet again another great holiday with VIP. A new crew but just as professional and fun as previous teams. We were week one guests and they all admitted nerves and butterflies, but acquitted themselves marvellously. Nothing was too much trouble, with the service and food to a high standard. Will continue to recommend VIP.
Congrats VIP,fab week ,great location and chalet,your staff are certainly a credit and excelled beyond our expectations ...special mention to Will and Abbie who werewere simply brilliant , both professional and friendly with a really personal touch.. Thank you guys for looking after us Can't wait to book again!
Very cheerful happy staff who went above and beyond - nothing was too much trouble. Pleasantly surprised by the quality of the catering. Chef Patrick worked tirelessly and with a perfectionist's attention to detail, introducing every course with enthusiasm and caring very much about the food he served. Great fun crowd who mingled and were fun. We were blessed with excellent weather and snow at the start of the season. Only gripe: pot luck about which concierge answered the phone and whether we could be picked up from Bananas. The hassle of this is not worth pissing off regular returning guests - collect from Bananas without us needing to kick off!. Leaves a sour taste on an otherwise perfect holiday.
Thank you for submitting feedback on your recent holiday, and thank you for skiing with us again. We’re thrilled to hear that the team looked after you well and you were lucky with the snow and sunshine. We do not operate a driver service for guests staying in our Bellevarde Lodge chalets. However, we do operate a ski school drop off for beginners and an afternoon shuttle from La Daille to the Tourist Office. Best wishes - Lottie Owen Jones, Marketing Assistant