Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Detailed review provided to Sam, the area assistant manager already - highlights: Lovely team and location Very poor sound insulation in chalet meant very hard to sleep well. Unsuitable mix of guests unknown to each other - young family with nanny meant chalet social area turned into a crèche, and one of other guests left for home early.
Everything from the pre holiday admin to arriving in Grenoble to the welcome at the chalet, our amazing hosts Will and Joe and the fabulous skiing - EVERYTHING has been an absolute seamless 5 star experience. As a group of 10, two families with a mixed age range, a gluten free teenager and mixed ski abilities, this holiday has been superb at catering for us all. Our ski instructors have been wonderful, the slopes and resort great for all but most of all our chalet hosts have made our holiday the best ever. Nothing has been too much trouble and we've had such fun in the evenings. The food has been off the scale superb and we have all been so impressed with the culinary skills of Will and Joe - so sophisticated and delicious. We are very concerned that we have become dependent on their hospitality!! The VIP experience has been wonderful from beginning to end. To be repeated very soon....
Great job VIP Ski! Perfect family holiday. Great accommodation and catering and the staff were wonderful. Can't wait to come again. Thank you, Claire, Jake & Hannah for looking after us so well.
Thank you Lucy and Johnie for an absolutely FAB week. You have looked after us soooo well. Nothing was a problem and everything was served with a smile. The taxi service was tip top..... Always there when you needed them.
We had a terrific holiday at chalet la Maison over new year. The chalet was excellent - location is truly ski in ski out, very comfortable bedrooms and living area, and the hot tub / sauna were fantastic after a day on the slopes. Most importantly our chalet hosts were brilliant and looked after us superbly over the week. The chalet was kept clean and tidy, the food was amazing (breakfast, afternoon tea and dinner), and both Bella & Emma couldn't do enough for us - especially for our 2 yr old son who had his birthday during the holiday & Bella baked him a lovely birthday cake! We had excellent child care organised for us by VIP - Esme looked after our son every day and he had a brilliant time playing in the snow! We will certainly be back!