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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

4891 - 4900 of 15888

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  • Great service, good location, disappointing chalet

    AM S 04 Jan 2020

    Stayed Dec 2020

    Detailed review provided to Sam, the area assistant manager already - highlights: Lovely team and location Very poor sound insulation in chalet meant very hard to sleep well. Unsuitable mix of guests unknown to each other - young family with nanny meant chalet social area turned into a crèche, and one of other guests left for home early.

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  • We'd recommend VIP Ski

    Kim Richardson 04 Jan 2020

    Stayed Dec 2019
    Great staff, wonderful food. Patrick was both entertaining & an excellent chef with a real passion for serving his customers. The team worked extremely well together & were very supportive of each other & the customers. Accommodation was great , at times a little cold which was addressed later in the week by the team. The electrics might need to be better maintained as there are a few issues , the plug socket In room 3 is faulty & dangerous. Otherwise a super stay Regards & thanks to everyone.
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  • The best ski holiday ever

    The Padwicks The Slatfords 04 Jan 2020

    Stayed Dec 2019

    Everything from the pre holiday admin to arriving in Grenoble to the welcome at the chalet, our amazing hosts Will and Joe and the fabulous skiing - EVERYTHING has been an absolute seamless 5 star experience. As a group of 10, two families with a mixed age range, a gluten free teenager and mixed ski abilities, this holiday has been superb at catering for us all. Our ski instructors have been wonderful, the slopes and resort great for all but most of all our chalet hosts have made our holiday the best ever. Nothing has been too much trouble and we've had such fun in the evenings. The food has been off the scale superb and we have all been so impressed with the culinary skills of Will and Joe - so sophisticated and delicious. We are very concerned that we have become dependent on their hospitality!! The VIP experience has been wonderful from beginning to end. To be repeated very soon....

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  • Perfect family holiday

    Family Brodie 04 Jan 2020

    Stayed Jan 2020

    Great job VIP Ski! Perfect family holiday. Great accommodation and catering and the staff were wonderful. Can't wait to come again. Thank you, Claire, Jake & Hannah for looking after us so well.

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  • One Fat Hen

    Mark Lillie 04 Jan 2020

    Stayed Dec 2019
    A super fun time with new friends, great food and a happy 9 year old
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  • Cosy friendly ski in/out reaort

    Jo Kneen 04 Jan 2020

    Stayed Dec 2019
    We booked last minute and had never skied in this area before. We really lucked out as the transfer is very quick for a ski resort, we arrived to a lovely lunch and 2 comfortable warm rooms. The staff are all so friendly and very accommodating! The food was amazing and even though the service was a little slow for the first few days after a bit of feedback it was amazing. This hotel has only Ben run by VIP for a few weeks so they really have made a fantastic effort. We will definitely be back and would book with VIP again.
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  • New Year week

    Kerry Strawson 04 Jan 2020

    Stayed Dec 2019

    Thank you Lucy and Johnie for an absolutely FAB week. You have looked after us soooo well. Nothing was a problem and everything was served with a smile. The taxi service was tip top..... Always there when you needed them.

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  • Relaxing trip in the mountain

    Alan Walton 04 Jan 2020

    Stayed Dec 2019
    We all had a brilliant week, our chefs, Pat and Alex, did a fantastic job every day and the food was delicious. Our chalet hosts were very helpful, happy to help with any requests. Jake, Anna and Filly made us feel very welcome and were always there to help. The facilities here are excellent, the bar and living area and pool area were perfect. A couple of things; the ski room door needs a handle on the inside, rooms should be cleaned whether the doors are locked or not (if rooms keys are provided), the wifi is poor and we resorted to 4G at times inside the chalet. We were not aware about bath robes until the last couple of days, these should be in each room, or at least offered at the welcome meeting. Unfortunately we had a pair of ski boots stolen from the boot room, which had a lock on it. Within the first few days it was not obvious that there was an action needed in order to ensure it was locked on exit, as well as relying on the number of ski parties staying in the chalet. Overall we had a fantastic week and would love to come back, thank you!
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  • Fantastic family holiday

    D Daldry 04 Jan 2020

    Stayed Dec 2019

    We had a terrific holiday at chalet la Maison over new year. The chalet was excellent - location is truly ski in ski out, very comfortable bedrooms and living area, and the hot tub / sauna were fantastic after a day on the slopes. Most importantly our chalet hosts were brilliant and looked after us superbly over the week. The chalet was kept clean and tidy, the food was amazing (breakfast, afternoon tea and dinner), and both Bella & Emma couldn't do enough for us - especially for our 2 yr old son who had his birthday during the holiday & Bella baked him a lovely birthday cake! We had excellent child care organised for us by VIP - Esme looked after our son every day and he had a brilliant time playing in the snow! We will certainly be back!

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  • Fun at Fritz

    Jane Lockie 04 Jan 2020

    Stayed Dec 2019
    Excellent staff in every role who contributed enormously to the enjoyment of our week. Nothing seemed to be too much trouble. Convivial evenings with good food, embarassingly more ish wines and great company. We love the club formula. Thank you all. We have been with VIP a number of times and continue to be impressed with the company. Small gripe the boot room is small with no boot warmer but the rest of chalet fritz is comfortable and feels homely.
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