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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Beautiful skiing, delicious meals

    TIna Hask 05 Jan 2020

    Stayed Dec 2019
    This was our third holiday with VIP Ski and it was wonderful. Our family of six had a wonderful New Year's week holiday at Courchevel 1850 with VIP ski. Phoebe, Sophie and Connor took excellent care of us from arranging for our ski equipment delivered to the chalet, the many daily delicious meals, to giving us lifts into town. The food was wonderful and they were able to tailor our meals to various specifications - one person has several severe allergies to nuts, eggs, etc, then there were childrens tastes to account for and adults! The staff stocked our chalet with games, books and took care of a small Internet issue quickly. They made sure we had everything we needed. The only critique I would offer is the chalet is a bit less ski in and ski out than marketed. Crossing the street, walking up a slippery, icy hill marked "private property" feels less than "VIP". Also regarding the staff night off dinner out, I think VIP could improve the recommendations and management on restaurant suggestion to suit guests better. Given our group of 3 children, 3 adults we would have been better suited to a more casual spot. Also VIP could proactively manage that evening's booking better. We had beautiful weather making it all so wonderful.
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  • An all-around excellent experience

    Joshua Barton-Grisewood 05 Jan 2020

    Stayed Dec 2019

    The condition of the chalet was incredible but what really made the whole experience amazing was the friendly staff who were not only able to provide consistently great service but were also flexible and able to adapt to all the different routines for example being able to prepare an early dinner every day for my younger brother. I would recommend staying here to anyone who values a comfortable and friendly environment. And to top it all off the views from the mountains are stunning and the slopes are fun for all skill levels.

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  • Short staffed

    Brian Dineen 05 Jan 2020

    Stayed Dec 2019
    Thank you to the chalet staff for working so hard over the past week making our holiday a success- little things made a big difference e.g. being so patient with the kids and bringing our skis up. Feel the chalet staff were very stretched- it was worrying that an obviously sick person was working without any replacement. Also cutting back chalet drivers is a stupid economy- we saw a lot of corner cutting and when you pay 30k+ for a holiday this isn't good enough. This reason for not reccomending is not related to the chalet staff as they were great and the food was better than the exec chef last year, however overall sense of cost cutting was obvious. Chalet manager also didn't impress- said he'd sort safes and never did (could be related to over stretching?).
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  • Chalet Davos.

    Julie Putney 04 Jan 2020

    Stayed Dec 2019

    Another super week with VIP, our tenth to date! Our friendly chalet hosts, Charlotte and Meg, looked after us all wonderfully and the driver team were excellent. Thank you.

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  • Already looking forward to our next VIP Ski experience

    Gavin Hewitt 04 Jan 2020

    Stayed Dec 2020
    Thank you to the Avoriaz and London VIP Ski teams for making our holiday relaxing, memorable and extremely fun. All our needs were met to the best of the teams ability. A big 'thank you' to Ben and Scott for their hard work throughout our holiday. In particular, being so good with our children, making the chalet atmosphere very relaxing and answering our many questions. They are really passionate about doing a great job and are both an asset to VIP ski. Comments on chalet The chalet cleanliness was excellent with some facilities better than our VIP Ski chalet of last year (eg shower), but it had a few serious negatives, the biggest one being the lack of baggage storage space. We had to store luggage bags in the living room and corridor, which detracted from the full enjoyment of the chalet space. We were surprised there was no storage available under the beds. Other areas for improvement are lack of clothes storage in rooms, the communal area between the chalets on the 9th floor needs investment, and communal entrance/ lift conditions, though we appreciate the last point is mostly out of your control. Location is excellent though.
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  • Amazing holiday

    Louisa Quessy 04 Jan 2020

    Stayed Dec 2019

    We have just had the most wonderful holiday again with VIP ski. Our hosts Mally and Kyle have been amazing. They have cooked us the most delicious 3 course meals every night to perfection. Nothing has been too much trouble for them and we have come back from skiing every afternoon to an immaculately clean chalet with afternoon tea laid out. They have been great company and the best hosts we could have asked for. The drivers have also been great, love coming down at the end of the evening to find them waiting for us and taking my skis off me and carrying them to the locker, great service. Thank you to them all for giving us another great holiday! Third time with VIP ski and they never disappoint.

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  • A magical and wonderful winter bubble

    A M 04 Jan 2020

    Stayed Dec 2019

    It is said that not having expectations is a key to happiness, but when these are so clearly surpassed it cannot go unnoticed. And such was our stay at Chalet Kaila: way above expectations. The chalet itself was a gem; nestled on a cliff top, within a stone throw away from the supermorzine telecabine. But a chalet is but a nice stack of woods and it takes a incredible set of hosts to turn it into a home. And Poppy and Javier truly have gone above and beyond to make this happen. For a week, our burdens of daily life were lifted (from babysitting to carrying of skis), whims and wishes granted, and not to forget the most incredible meals served every evening.... and all of this - with a smile and a "anything is possible" attitude. This has set a new benchmark for family holidays, and for this we are most grateful.

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  • A most memorable holiday

    Nowela Swanson 04 Jan 2020

    Stayed Dec 2019

    An exceptional week helped by the amazing weather and skiing conditions. Best of all we had a fantastic apartment with two of the best hosts - Elena and Connor. They were very helpful and nothing was too much trouble. I cannot remember a time when we enjoyed such delicious food in a chalet - the variety and presentation was of the highest standard. Ski hire was also very good, top quality skis and helpful staff in the Absolut Ski Shop. Avoriaz is a beautiful resort, and I think we struck lucky with the week we were here. Not that you could have arranged the weather, but thank you for a fabulous week.

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  • Can't wait 'til next time

    Justin Hammond 04 Jan 2020

    Stayed Dec 2019

    From the journal of Lord and Lady Hammond, We were rather disappointed when the manor at 1850 was pre occupied by sir Rupert and family, Fear not...VIP ski was on hand. Andy was on hand at the London comand centre and was absolutely smashing at snapping up the last room for us in the preferred chalet. The flight with the old "British Airways" was tip top, the captain was a rather splendid chap (probably from the Royal Air Force). Once we had our feat on the ground welcome party was top notch at the airport, all the bells and whistles one would have expected for a VIP experience. The transfer was a rather amazing 16 seater chariot, the drive was only 3 hours and the spirits were high. When we arrived at the chalet we were met by duke Jac and Lord Ben of 1850. The boys were so strong, lady Hammond was rather impressed, the way Ben carried two bags at a time, she got rather flustered. The banquet each evening was rather fantastic as was the wine. Duchess Sophie and Marquis Conner were the most hospitable hosts, nothing was an inconvenience. The good Lord was looking over us and the skiing conditions were delightful. All in all a rather Royal VIP Stay.

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  • Hartigans in Val d'Isere

    Mark and Sarah Hartigan 04 Jan 2020

    Stayed Dec 2019

    From start to finish we have had a really positive and happy time at Petit Choucas. Chloe, our host has been brilliant, attentive and good company. She has worked incredibly hard and we really appreciate her efforts. George, the Chalet Manager has also been impressive, always checking that we are happy and asking if there is anything more he can do. We have been incredibly lucky with the weather this week so the skiing has been brilliant too.

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