Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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The facilities and staff were absolutely fabulous. Katie has been amazing, especially including a group who included many ski incidents and an occasion of illness, unfaultable. Sean was also fabulous, given some challenging guests :). Would highly recommend. Outstanding facilities and amazing staff. Thank you
As part of a big group of friends celebrating two 30th Birthdays, we could not have asked for more from our chalet staff. We were treated exceptionally from the very start; whether that be sorting our baggage on arrival, ensuring we never went hungry or feeding our insatiable quest to dry up the resort's stock of beer and wine, Ross, Clare, Ellie, Hannah and Clem were on hand to provide. We thank Ross for his chalet leadership, sense of humour and impeccable taste in club classic music. Hannah's food was exceptional, unwaveringly well-flavoured and presented whilst always being timely. Clare was fantastic, complimenting our lively group perfectly with her patient yet enthusiastic personality. Ellie was also an excellent chalet host, regarded highly by the group for her ability to go the extra mile. We thank them all from the bottom of our hearts for making our trip what it was and we would highly recommend this team for any future tenants at the VIP CLUB Chateau. Thanks for everything!
From the start the VIP team were so welcoming hospitality with a capital H nothing was too much for them. The accommodation was beautiful, spotlessly clean and the beds were very comfortable. Our host Georgia was fantastic, again any request was met with a smile and a can do attitude. Georgia's cooking was great and we are all leaving having put more weight on cheers Georgia !! A great holiday so good we have booked to return again this season.
We've had a wonderful holiday. The chalet is comfortable, the food excellent, and nothing was too much trouble for our wonderful host Jess. Nanny Jo did a great job looking after our two boys which meant we could really enjoy some quality time skiing, without worrying about the little ones (particularly as this was the first time we have left our 5m old baby). Resort managers Sophie and Connor went above and beyond to ensure we had a great time, helping drop off our eldest at ski school and arranging ski hire for him. The weather and snow have been fabulous and we've had a magical week. We don't want to go home!
Everything was perfect. Checkin experience, the chalet, hosts, food - everything was beyond our expectations. It makes us want to buy a chalet. Actually I want this chalet! Alain and frankie and Kelly are amazing! Every expectation was exceeded.
We had a great week skiing in la plagne. VIP SKI sorted everything for us, including nannies to look after the three children (4 months, 18 months and 2.5 yrs), which enabled us to have 6 good days skiing. The children also enjoyed the toys provided in the chalet and getting out in the snow with the nannies. I would recommend to anyone wanting to ski with young children.