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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lucky With the Snow... Again!!!!!

    Stephen Tierney 02 Feb 2020

    Stayed Jan 2020
    Wonderful breakfasts... Great chalet hosts and support team.. We have come with VIP for many years... The food at St Anton in the chalet was beautiful.. Nothing was too much to ask for.. The lifts to and from chalet were slow at peak times.
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  • Aspen five

    Janette Hannin 02 Feb 2020

    Stayed Jan 2020
    As usual Val disere is a great ski area. The location is perfect for the slopes and the town. Chloe looked after us really well and despite a few mal functions in the chalet she did amazingly well.
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  • VIP Ski Experience

    Bina Pepper 01 Feb 2020

    Stayed Jan 2020

    This was the best ski holiday experience ever for me as I wasn’t expecting to ski much due to having had an operation late last year with finishing Radiotherapy end of December.. Right from a quick flight, to sailing through arrivals with huge amount of luggage, skis, boots etc. Met with big smiles by VIP staff Stephan, Angus ( one of the managers) who just marked our bags, and the driver just whisked away our luggage from the airport door onto the bus. What a breeze, the journey was quick, Stephan &. Angus were so friendly on the bus gave us info about the resort, snow report, lift passes etc. They even had water & fruit on board. Upon arrival we were met by two other friendly managers Hamza & Anthony, keys were handed to us, quick form and our bags were brought up by them within 10 mins. The Abona suite bedrooms were to die for. Such luxury we’d never experienced, on a ski holiday. Beautiful spacious suite, with stunning bathroom, luxurious toiletries, two sinks... and gorgeous aromatherapy toiletries: just perfect. With towels on the bed nearly presented. Attention to detail was brilliant The location of the hotel was perfect, next to 3 lifts, and bus to St Anton, one way and to Lech the other, simply a dream Whilst travelling since early morning, we wanted a light bite for lunch so decided to go out, upon going downstairs we were surprised by a lunch laid out for us, amazing sandwiches, soup, fruits, and freshly made scones & cakes, tea, coffee..wow what a start.. Our skis and boots were safely stored in a heated boot room ! The day just got better, with a Champagne,Prosecco & Canapés welcome meeting, met all the staff, including Kay-Marie a charming manager.. Followed by a 4 course meal which was just awesome. The chef Elena, is such a talented lady, whom VIP SKI Alrberg Hotel St Christoph are so lucky to have on board. Wow, her meal choices, and the menu is like haute cuisine, so beautifully presented, always a fabulous choice to choose from.. thank you. Being a vegetarian, usually I get very basic food on ski holidays, but this was just amazing. Felt very spoilt & lucky. Accompanied by a choice of wines to choose from, and choice if cooked breakfast every morning on top of the usual items... Choosing what you’d like to eat the next day was a fabulous touch & idea! VIP Ski Chalets you certainly have kept TRUE TO A VIP EXPERIENCE Thank you The hotel staff were so helpful, nothing was too much Being nervous on the first day ( due to being unfit after my operation ) and my keen skier family who always left early to catch the first runs, I was so grateful to Stephan who after asking Angus, walked with my skis to get a ski pass and to the first ski run behind the hotel... such personal service ! Similarly, the next day I could ski after some snowfall, again I wanted to catch a bus, upon asking to help with my skis as I wasn’t sure about walking in my boots and carrying skis to the busstop outside, Hamza on duty, although hoovering kindly stopped, & helped me with my skis, even put them on the back of the bus. Wow. !! Thank you Hamza. I had some great skiing as I stopped when I needed to. Thanks to all the staff, including Greg, James, and the girls who all made our ski holiday so special Nothing was too much trouble for them... best location, best hotel, best food, best staff, fabulous skiing when I wanted to ski. We will book again with VIP Ski Chalet’s and will recommend Alrberg to everyone. Thank you again. Will miss you all and definitely the food. Yum Will post up some pics at a later date. Need to get them off another family member.... awesome hotel

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  • Duncan's crew

    Duncan Evans 01 Feb 2020

    Stayed Jan 2020

    Excellent staff - most helpful. Chalet, and food superb. We are a group who have skied together for many years - best chalet we have stayed in!

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  • Praise for Kirsty

    T K 01 Feb 2020

    Stayed Jan 2020
    Our chalet host Kirsty was excellent. Kirsty cooked us delicious meals and went out of her way to make our holiday experience a truly VIP one. We liked the chalet and its location. Above all, we really appreciated Kirsty's highly professional, intelligent, relaxed & thoughtful approach. Other than the excellent chalet host, it is hard to see how VIP (the company) standards differentiate it from other 'non vip' providers. Nothing else about the service of VIP was particularly noteworthy, let alone VIP. Rather it was our impression that VIP's prioritised attention to budget & cost-cutting did not support our chalet host in her provision of great VIP service.
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  • Griffiths ski Alpe d'Huez

    Sheena Griffiths 01 Feb 2020

    Stayed Jan 2020
    Fabulous week, Clare,Clem and Hannah were fantastic chalet hosts. Made some friends for life and had yet another amazing week ..thanks VIP .
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  • Great week with Euan and Andie

    George McLauchlan 01 Feb 2020

    Stayed Jan 2020
    The chalet hosts were superb. Attentive, friendly and great cooks. Nothing too much trouble and the bagpipes were brilliant.
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  • Ruth's daughter and Hugo excel

    Paul Hogarth 01 Feb 2020

    Stayed Jan 2020
    Ruth just want to let you know that your daughter has done you proud. Jade has really looked after us, fab food, great host and excellent housekeeping. We've had an amazing week in a fantastic chalet. PS Hugo wasn't bad either!! Cheers big guy!
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  • Wonderful holiday with VIP

    Lou Bibby 01 Feb 2020

    Stayed Jan 2020
    From the moment we booked with Louise in London we realised we were going to have a fantastic holiday. The chalet was even better in the flesh. Very spacious and with every mod con. The chalet team Char and Meg looked after us brilliantly - we felt very spoilt from the early morning wake up tea to the delicious breakfasts and suppers. We enjoyed the driver service and many thanks to Ollie & his team who kindly collected us not only from the slopes but also apres ski bars. The service provided by VIP has been very impressive. We can't wait to return.
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  • Eden East

    Georgina Pocock 01 Feb 2020

    Stayed Jan 2020

    Excellent week, we couldn't fault it. Every little detail was thought of from bags being dropped off, chalet host meeting and ski hire. Ella was brilliant, the food was delicious and the chalet was very luxurious. Thank you for a wonderful week. We will definitely use VIP ski again!

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