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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

4291 - 4300 of 15888

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  • Storm Ciara didn’t spoil excellent holiday thanks to VIP

    Sally de Courcy 10 Feb 2020

    Stayed Feb 2020
    I submitted a review on our last evening before our return journey on 9th feb . The holiday and chalet were excellent and chalet hosts and chef outstanding as previously mentioned . Our return journey was difficult as flights were cancelled due to Storm Ciara . I would like to thank VIP staff , Jake the resort manager and the staff in the airport and other managers for arranging for nearly 100 passengers overnight accommodation and a special chartered flight the next day . The staff were so charming despite having had a very long day themselves . Many thanks VIP
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  • A memorable week in Lech!

    C E 10 Feb 2020

    Stayed Feb 2020
    Overall our holiday was great....no-one can help the torrential rain on the first days skiing or the storm over the south of England delaying the flight home by 24 hours! Rooms were spacious, comfortable and clean, food was generally excellent, although service and food not so special by the end of the week, not sure why. Great ski hire shop which made a big difference, leaving boots and skis each day with shop (very close to lifts) Theodul is in great position too. Good atmosphere, very friendly and helpful team. James dealt with flight cancellation very well, sorting any issues and keeping us all informed throughout the day. Thank you to all.
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  • La Chapelle

    Craig Roche 10 Feb 2020

    Stayed Feb 2020
    Our 6th time with VIP so must be doing something right. Once again staff were great, nothing too much trouble and the food was very good. Accommodation was comfortable. Location was ideal for ski in after a long day on the slopes. Loved the transfer time having done Val D'Isere the previous year. Alpe D'Huez provided great skiing for all abilities which was important for us. Great company served to make the week exceptional.
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  • Injured Skier Review

    Fleur Rush 10 Feb 2020

    Stayed Feb 2020
    I can't rate the skiing due to injury but all I can say is that our hosts ( Elena & Connor) were amazing on every level: spotless chalet, legendary culinary skills, faultless attention to detail, slick & friendly 'front of house' . Nothing was too much trouble & they really looked after me , as did the rest of the VIP Ski Resort team. Not our first VIP Ski holiday & it won't be our last. The PDS building that housed our accommodation, shows its age a bit ( public lobby, old lifts) The apartment didn't quite live up to expectations for me: smallish rooms & communal spaces, some rooms lacking storage, Dining was 'cozy' too & we weren't at max capacity. However, there were amazing views of the sunsets from our 9th floor. I found the resort almost impossible to explore on crutches but that's no surprise! I'll have to.return to see what I missed on the skiing front!
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  • What a great week

    Diane Munro 10 Feb 2020

    Stayed Jan 2020

    I was 1 of a group of 8 who stayed in Chalet Kobuk Jan 19th to 26th 2020. The snow conditions were very good, and coldish sunny weather was very welcome, the chalet was warm, cosy, and very comfortable, with spectacular views of the mountains, and last, but not least, our 2 chalet hosts, Johnny and Furzey were so hospitable, laid back, in the nicest way,and as Sarah in the group said, "nothing was too much trouble", and the delicious meals........They looked after us so well. A big thank you to J & F and the whole of the brilliant V.I.P. team

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  • 5 Star VIP STAFF

    Graham Batchelor 10 Feb 2020

    Stayed Feb 2020
    If you want a smooth no fuss skiing holiday With a company that will look after you from start to finish look no further than VIP ski from start to finish there with you all the way whenever you need them very friendly staff highly recommend this company our recent trip had a slight hiccup on the way back with the bad storms the beginning of February flights to Gatwick were cancelled but the VIP staff stayed with us all the way making sure we were looked after with food drink and arranged accommodation for overnight took all the stress out for us will definitely use them again Big thank you VIP
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  • Fantastic stay

    Stephen Harle Smith 10 Feb 2020

    Stayed Feb 2020
    Beautiful apartment. Well designed and Turkish bath and steam room perfect to unwind after day on slopes. VIP staff are great and cater to your every need. Friendly and helpful. Sophie the chalet maid was fantastic
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  • All Round Very Good

    Robert BAILEY 10 Feb 2020

    Stayed Feb 2020
    La Pagne is not my favorite resort and, although the chalet apartment itself was very nice, it's location in Le Pagne Centre's main complex was a bit like being in a concrete jungle (though did allow ski in). Chalet host Alex was very nice and efficient. Slightly disappointingly food was no better than I experienced with Ski Total on a January trip. Highlight of stay was being given a ride down to Aime Gare to catch an 05:20am coach to Lyon Airport on Saturday, by resort manager Pierce! Many thanks All round a very enjoyable week (and my decision to return early on Saturday and miss Storm Ciara was pure luck!) Robert
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  • 3 out of 6 (days skiing) ain't bad...

    Marion Lowdell 09 Feb 2020

    Stayed Feb 2020
    First time in the Arlberg. High wind closed the St. Christoph lift at the start of the week and the buses to Zurs/Lech are (1) infrequent & thus crowded, (2) not included in the ski pass! The hotel building is rather tired. Ski/Boot room cramped & sauna tiny (needs a booking system). However the staff are great & looked after us very well. Bringing tea to our room each morning was brilliant and the evening meals generally exceeded expectations - we were glad to meet the chef who got a round of applause from the guests on the last night. Breakfast was slightly disappointing, good coffee but the cooked breakfast was never hot. The manager Angus seemed to keep rather a low profile other than at the very beginning and end of the holiday. Others who we saw regularly were charming, chatty and unfailingly helpful. Special mention for Hamsa, always smiling and checking that everything was OK, also Rachel, Rob and the rest of the team who looked after us on a daily basis.
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  • Fantastic holiday and great hosts

    A C 09 Feb 2020

    Stayed Feb 2020
    My girlfriend and I enjoyed a fantastic holiday in Club Alaska. Our hosts were lovely and very attentive. James, Scott and Will are real characters, making us laugh and feel welcome. Lee's cooking was great and very much something to look forward to in the evening. We wouldn't hesitate to recommend the chalet to friends and family, especially this season whilst it's in the hands of the current hosts.
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