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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Winter sports gold for VIPSKI Val-D’sere

    D B 28 Feb 2026

    Stayed Feb 2026
    No7 Bellvarde was once again the setting for this year’s skiing break. VIPs staff, accommodation and helpfulness make it so easy to have the best holiday possible! Combined with a fantastic weeks weather and the magic of Val-d’sere it makes for an experience which is hard to beat!
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  • Holiday of the year

    Hannah Goldie 28 Feb 2026

    Stayed Feb 2026
    The holiday was great. Staff were really attentive, especially daisy. Food was all great but some nights people didn’t get what the ordered and some times needed to be a little warmer. Pool area was great and always very clean. We would definitely come again. Finally they offered us the option to go to the spa for a treatment which was a nice treat. Thanks Hannah x
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  • Winter holiday

    Keller Valentino 28 Feb 2026

    Stayed Feb 2026
    We all had such a great time, the food was excellent and our chalet staff were brilliant in every way. We really appreciated all of their hard work to ensure we had a nice holiday.
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  • Brilliant holiday with great friends

    J G 28 Feb 2026

    Stayed Feb 2026
    We have had a great week. Great chalet staff, very attentive with a smile on their face. Food has been lovely, however sometimes a little cold. It catered for everyone’s needs. Chalet staff were great at daily cleans of the rooms, possibly a deeper clean needed before we arrived in particular the stairs. We would definitely come back to stay in this chalet. Weather topped off a brilliant week
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  • Great holiday

    J Cotton 28 Feb 2026

    Stayed Feb 2026
    Excellent service from all staff
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  • Holiday happiness!

    K C 28 Feb 2026

    Stayed Feb 2026
    A great chalet with amazing facilities and staff. Everyone was so attentive and easy to be around. The food was super but often needed to be a little warmer. This is our second visit to this chalet and it is looking a little tired in places ( stairs carpet, ceiling in pool area) Despite these comments I would come again.
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  • The farmhouse 22/2/2026

    Augustus Roberts 28 Feb 2026

    Stayed Feb 2026
    Great chalet, Great hosts, Great food
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  • VIP experience

    JILL Alexander 28 Feb 2026

    Stayed Feb 2026
    Great holiday again VIP never disappoints. The Host Gil and Otterly and Matt were extremely attentive and nothing was too much trouble. Food was amazing. Need to go on a diet now!
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  • Grand

    Gregor Bell 28 Feb 2026

    Stayed Feb 2026
    Good staff
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  • Lovely Holiday, Accomodation and Staff

    Scarrott Family 28 Feb 2026

    Stayed Feb 2026
    This was our second year at Bear Lodge, and we couldn’t be happier. Last year was great but we had a few hiccups, still we were happy to come back. It’s obvious that they took peoples feedback on board and have made huge improvements on an already great service, The food and the staff this year were really exceptional. I am gluten free and it’s always a worry, but they were so careful and catered for it at every meal and snack and never acted like it was a problem or imposition. The kitchen and staff also really went above and beyond for my husband who ended up needed special meals as well. They were so kind and thoughtful. Our little ones adored Bear cubs this year and the Nannies were both loving and fun. They often wanted to stay longer than their allotted time! The on piste location, proximity to 1950, and small ski classes are also a huge draw, and our littles loved playing in the pool after skiing and then meeting their friends for afternoon cakes. So family friendly and just a really lovely experience. Thanks everyone!
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