Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

3971 - 3980 of 15888

View all

  • Another very good VIP ski trip

    R Holland 07 Mar 2020

    Stayed Mar 2020
    Lovely chalet with really friendly staff! Nannies have been incredible with the kids and taken onboard everything we have asked of them. They've been proactive and fun! Location for ski in/ski out is excellent. The food has been to a high standard and the staff have coped very well with catering for a number of allergies and intolerances. Meals have always been served at the expected times; particularly important with children, although with the staff willing to be flexible should we require a change. As ever with VIP, the staff without exception have proved friendly and helpful and have a good knowledge of the resort to provide recommendations. We would particularly like to thank Will, Ellen and Jo in our chalet and our nannies Esme and Jane for making our holiday so successful. Developmental feedback would be; 1. the number of staff not working in this chalet coming and going in the chalet and noise as they access through the garage at all hours (even 4 am), especially with kids sleeping in the downstairs bedroom (the garage access door has a closer fitted that slams it shut but a soft closer could be fitted that prevents this and would stop disturbed sleep). 2. the nanny times are set at 8 hours in a straight block. Other companies such as Scott Dunn offer an 8 hour window but you can use the time in two blocks at times set by the customer such as 09:00-12:00 and 15:00-20:00. This is a far better customer proposition and also gives the nannies better opportunity to enjoy a proper break during the day as well rather than being kept 'on call'. 3. As in previous years we had booked private transfers. As two families of five travelling on the booking we anticipated a vehicle for each family (the situation on previous VIP trips). Arriving in Grenoble however we were provided with one 4 seat car and one 6 seat mini bus meaning families had to split across vehicles. As previously a VIP snack basket was provided for the journey, however the drivers flatly refused to allow any of this to be consumed within the vehicles and were then unhappy that departure was then delayed by ten minutes whilst children were given a snack before the journey. This meant the extra expense of a private transfer was less worthwhile than on previous holidays.
    Read more…
  • Fifteen Have Fun In The Three Valleys

    Deborah Coupland 07 Mar 2020

    Stayed Mar 2020
    Our group of 8 adults and 7 children were made to feel pampered, welcomed and (when the little ones delayed dinner in a nightly basis) accomdated by the excellent VIP staff. This, and great snow and some bluebird days, made for a fantastic week in Meribel.
    Read more…
  • R&J Bewell

    Richard and Judy Bewell 07 Mar 2020

    Stayed Mar 2020
    Great chalet location With nice open plan aspect. Breakfast overlooking the pistes: what a way to start the day! Sauna/hot tub would be nice. Izzy and Alex: very good: right balance of giving advice, resort knowledge etc. Happy to engage with guests. Breakfast - spot on! Real bonus to have a cooked breakfast. Afternoon cakes, very tasty and welcome. Dinner- very nice, but perhaps larger volume after a day's skiing. Sometimes the carbs were a bit sparse. Tastes were brilliant, though. All in all, very happy, would use VIP and this chalet again. Thankyou
    Read more…
  • Lizzy

    Jack Ramage 07 Mar 2020

    Stayed Mar 2020
    Lizzy was a great host. She was attentive and despite her severe injury. Also, the food was amazing. Ps. Dial the heating down a bit!
    Read more…
  • Chalet Maison holiday

    Karen Young 07 Mar 2020

    Stayed Mar 2020
    The chalet was superbly located , ski in, ski out to the Marmotte lift. It was spacious in all areas with 4 good ensuite bedrooms, which had generous wardrobe and drawer space. 3 had bathrooms. The lounge and dining area was great with adequate seating. The sauna and hot tub worked well. Our chalet host , Emma, was delightful and couldn't have been more accomodating of a myriad of different culinary requirements! She was cheerful and chatty without being at all intrusive. Her cooking was delicious. ADH is a great resort for all levels of skiers and for walkers.
    Read more…
  • All went to plagne

    Matt and Maria Barrett 07 Mar 2020

    Stayed Mar 2020
    A fantastic week, we lucked out with the weather and snow. Lugano chalet a lovely place to spend a week, spacious and so cosy with the log burner! Alex and Izzy excellent hosts! The only improvements we might suggest would be more storage in room 2 and for the full price I think the food and food choice could be improved. That is taking nothing away from our hosts who are limited by the menu programme. Perhaps more meat alternatives.... Thanks VIP
    Read more…
  • Best chalet

    Simon Lushey 07 Mar 2020

    Stayed Mar 2020
    We have skied for many years and this is the best chalet we have stayed at. The decor, view, quality of food, facilities and the service from our chalet host, Sophie, were excellent. If we had to find a negative then the only comment we could think of was the difficulty with lighting the fire
    Read more…
  • Great chalet, great staff, too much penny pinching.

    Ross Sandford 07 Mar 2020

    Stayed Mar 2020
    Loved the chalet and the service from all the staff, whether in the chalet or the general management and ancillary staff. The only thing that stands out is the food, this was our first trip with VIP, and to be fair we expected more. The boys cooked what they had brilliantly, but the quantitys were much less than what we had heard of VIP. The breakfast was nice, however mini croissants baked off from frozen, when you are getting fresh baguettes from the bakery, is just mean. Some of the meat, veg and carbs quantitys have been obviously cut back. There should be some variations in breakfast, and the fact that mushrooms and tomatoes are rasioned is weak. The wine and cheese were great and generous. Overall very happy with the experience, the situation of the chalet and it's facilities. The on site staff are brilliant, but what they have to work with is to miserly.
    Read more…
  • Sloping off in paradise

    Peter Pallot 07 Mar 2020

    Stayed Feb 2020
    Always difficult to be objective when you get good powder often falling at night which is what we got. By any standard, service and food A1. Ditto wine and Will and Jasmine coped well with all demands. Good mix of guests.
    Read more…
  • Great Holiday!

    Anthony Cottle 07 Mar 2020

    Stayed Mar 2020
    Ideal location for our mixed group of skiers and non-skiers. Kirsty and Emma were fantastic, nothing was too much trouble, added to which they provided us with delicious meals and lots of cake.
    Read more…

Newsletter sign up

Chat on WhatsApp