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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fab Holiday

    Rebecca Turner 06 Feb 2022

    Stayed Jan 2022
    Had an amazing time, the staff were wonderful and always helpful and the facilities clean and well maintained. The wellness centre was a perfect end to a skiing day.
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  • Fantastic

    Jamie R 06 Feb 2022

    Stayed Jan 2022
    First impressions were great, all the staff were there to meet us and their friendliness immediately made us feel welcome. This continued throughout our week, they were attentive and nothing was too much for them. Great food, great location near the piste and hot tubs put the icing on the cake. Kristen is an excellent manager and has got the balance between friendly and professional for both her and the Hosts' just right. Thanks for going that extra mile and making it a great experience! Jamie, Andy, Corbs, Roger & Doc.
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  • Ski Holiday Perfection

    Victoria Jenkinson 06 Feb 2022

    Stayed Feb 2022
    An amazing luxurious new chalet, with direct access onto the piste via a heated boot room! Superb food, wonderful chalet host - who nothing asked was too much trouble.
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  • The 5 stars are all for Harry & Amber!

    Grace Wilsher 05 Feb 2022

    Stayed Jan 2022
    We have used VIP a few times now for our ski holidays and they never fail to disappoint. This year our holiday was made by our hosts Harry & Amber who could not have done enough for our group (which included two people with complex food allergies for which they had to adapt almost every meal). They were professional, conscientious, friendly, excellent cooks and also most importantly, had they great banter. The chalet itself was lovely, very traditional and homely. It was also exceptionally clean. The hot tub was a great luxury to have as well. Our only criticism was the concierge service offered. It was a bit hit or miss if the phone was answered, which when you are relying on them for a ride back to the chalet from the middle of town with all your ski gear in tow, was a bit frustrating. Thank you so much for an amazing week, we wish we could do it all over again!
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  • Unforgettable Val Week

    Graham Sutcliffe 05 Feb 2022

    Stayed Jan 2022
    This has been my first trip to val d’Isere. Nat and Jono were incredible hosts, accommodated our every need and more. Food was incredible, cakes amazing and squeezing in some drinking games here and there went down extreme my well. Daily challenges made every day very special and lunch recommendations incredible. I wish I could stay longer. We couldn’t thank Nat and Jono enough, as well as the rest of the concierge team who got us home every day. Thank you
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  • Amazing experience

    Richard Bridger 05 Feb 2022

    Stayed Jan 2022
    We had a wonderful time staying in Bellevarde No. 5. Nat & Jono were wonderful hosts and provided excellent service and food. Even better, they provided great guidance for how to experience Val D’Isere and we even developed a daily challenge system where we got certificates! The chalet is really good quality and had lots of space for our party of 12. We’d happily stay here again.
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  • Lovely staff & chalet

    Sharon Elliott 05 Feb 2022

    Stayed Jan 2022
    Much about the holiday was great: really lovely staff, attractive & comfortable chalet in a superb location (close to slopes and village centre), good spa facilities, very convenient ski and boot hire. The less great aspects were that the chalet was a bit draughty and the honesty bar system is a bit of rip off given the ‘premium’ positioning of the VIP-chalet brand (why are you charging extra for drinks?). We are comparing your offering to another premium chalet company that we have used and highly rated a number of times: they hire qualified chefs for their chalets, all drinks (soft, beer, wine, champagne, spirits) are included, and champagne & canapés are served every night. Your pricing is similar but their offering is definitely better value.
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  • Chalet beyond expectation.

    J G 05 Feb 2022

    Stayed Jan 2022
    Excellent, can’t fault the amount of attention. Staff were all round friendly & professional. Handy to have the concierge number in your phone, they might not answer first time but will get back if you leave a message. Thank you / interested in using them again. Harry, Amber & Luke were fantastic and at every beck & call in the chalet.
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  • Superb staff, fantastic location

    Sanjay Desai 05 Feb 2022

    Stayed Jan 2022
    We were looked after Kirsty, Rory and Hollie for our week with VIP ski. Wonderful hosts, fantastic food. Nothing was too much trouble. Great company to have in the chalet. We really missed them on their day off. They were brilliant with our children who loved telling them stories about their days on the mountain and making pizzas and pancakes. Mr G the resort manager was extremely helpful with arranging non skiing activities for my parents. Thank you VIP ski team. The chalet is also beautiful, clean and modern and very close to the pleney lift for morning ski lessons.
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  • Not quite there...

    Simon Elliott 05 Feb 2022

    Stayed Jan 2022
    Location - perfect Accommodation - excellent Ski and boot service - first class Food and drink service - budget
    Read more…

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