We would have given the holiday 5*. The reason we didn’t was due to two things:
1. This is really simple and small but would have made all the difference - no cafetière! To the people in charge: if you have coffee drinkers they just want a big pot in the morning that is hot and can deliver multiple cups! Without one it’s a pain for everyone - not only did we have to keep interrupting the ladies who looked after us, emptying emptying capsules - refilling tank etc. it’s also super expensive for you! We did say day 1 and were promised one - which never materialised all week. Plus you have bags of ground coffee that can’t be used!
2. Oh my god - the comings and goings ALL DAY LONG of people borrowing stuff, popping in for something who had nothing to do with the ladies who looked after us, made it feel more like a communal living situation rather than a 5* experience. We totally understand that storage is shared - but we’ve rented this for a week and expected it to feel a bit more like ours! A suggestion: only come in when the girls are here (so 7am - 11am, and again from 5pm - and make yourselves known!).
Mainly though we have to give the ladies a 5*! Delightful, easy company and hard-working. Made it very special, for example noticing that we needed a sheet and a duvet on our bed (thank you Lottie). Making some lovely meals, presenting them beautifully and always being charming, warm and accommodating (thank you Ella and Violet too!). We also should give the guys a mention who did the pool for us - thank you!