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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2331 - 2340 of 15881

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  • Fantastic ladies who made our holiday easy and special

    Natasha Reeve-Gray 11 Feb 2024

    Stayed Feb 2024
    We would have given the holiday 5*. The reason we didn’t was due to two things: 1. This is really simple and small but would have made all the difference - no cafetière! To the people in charge: if you have coffee drinkers they just want a big pot in the morning that is hot and can deliver multiple cups! Without one it’s a pain for everyone - not only did we have to keep interrupting the ladies who looked after us, emptying emptying capsules - refilling tank etc. it’s also super expensive for you! We did say day 1 and were promised one - which never materialised all week. Plus you have bags of ground coffee that can’t be used! 2. Oh my god - the comings and goings ALL DAY LONG of people borrowing stuff, popping in for something who had nothing to do with the ladies who looked after us, made it feel more like a communal living situation rather than a 5* experience. We totally understand that storage is shared - but we’ve rented this for a week and expected it to feel a bit more like ours! A suggestion: only come in when the girls are here (so 7am - 11am, and again from 5pm - and make yourselves known!). Mainly though we have to give the ladies a 5*! Delightful, easy company and hard-working. Made it very special, for example noticing that we needed a sheet and a duvet on our bed (thank you Lottie). Making some lovely meals, presenting them beautifully and always being charming, warm and accommodating (thank you Ella and Violet too!). We also should give the guys a mention who did the pool for us - thank you!
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  • A perfect week!

    A R 11 Feb 2024

    Stayed Feb 2024
    Another great week away with VIP! We were looked after superbly well by the lovely Lauren. She produced amazing meals, kept the place clean and orderly and was a pleasure to spend time with! The chalet was smart and comfortable and we could never tire of the fantastic views…can’t wait to come back!
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  • Superb from start to finish

    Sarah B 11 Feb 2024

    Stayed Feb 2024
    VIP were excellent from the moment they picked us up at the airport to the moment we returned. The chalet was beautiful. Plenty roomy for all 12 of us and the chalet staff were so flexible with us. With 4 kids ages 3-9 they were really accommodating particularly on mealtimes. Staff were friendly, engaging and always happy to help. Access to the concierge service was a dream as it meant we didn’t have to lug all the skis back every evening. Thanks for making our holiday stress-free!
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  • Brown Holiday

    Nick Brown 11 Feb 2024

    Stayed Feb 2024
    We had the very best week. VIP staff all very friendly with great service. Our chalet hosts, Hannah and Charlotte were perfect. Brilliant with the children and great food. Nothing too much trouble and most importantly for us, great senses of humour. We will be back with VIP
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  • Excellent week

    Caroline Jones 11 Feb 2024

    Stayed Feb 2024
    A wonderful experience in a lovely penthouse with our every need catered for by the eternally cheerful Libby and Sam. The food was excellent, conversation and information plentiful. We've been well looked after, thanks to you both, also Katie who was great .
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  • Great Penthouse chalet

    Steve Hebborn 11 Feb 2024

    Stayed Feb 2024
    The accommodation was great. Proper Ski in Ski out. The chalet hosts were really helpful and friendly.
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  • Week in Sakami

    Angy Lewis 11 Feb 2024

    Stayed Feb 2024
    Fantastic week in 5* chalet Sakami. Great accommodation, varied & plentiful meals, & no small request too small for our wonderful chalet host James. Hot tub a brilliant addition for ski-weary legs. Very highly recommended.
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  • Nice !!.

    Paulo Lacombe 11 Feb 2024

    Stayed Feb 2024
    Everything good, except for the slow drain in the bathroom shower
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  • Our Ski Holiday 24

    Alexandre Rezende 11 Feb 2024

    Stayed Feb 2024
    This is our second time with VIP and one of the many trips where we rent catered chalets. And again VIP was great. We had a great Chalet catering with the lovely Lilly who took care of us always with a smile and ready to accommodate our requests.
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  • Above and beyond

    Laurie Rezende 11 Feb 2024

    Stayed Feb 2024
    The chalet is in a perfect location and very well kept. We had a wonderful time with our host Lily (and one night with Jemima). Everything we requested was immediately carried out. They even helped with snow equipment for our car in order to get out safely! Couldn’t have been a better week.
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