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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Grizzly half term

    Michael Netter 18 Feb 2024

    Stayed Feb 2024
    Tristan and Ellie were amazing and everyone had a great experience all around. Thanks again,
    Read more…
  • Good chalet, poor snow.

    James Paton 17 Feb 2024

    Stayed Feb 2024
    I have been to Morzine before and like the town, and also spent 3 weeks in Avoriaz. The chalet Alaska has a good central position in town, almost equidistant between the two major lifts. The team in the chalet were great. Adam, Lenny, Hazel, and Olly(?) were cheerful, helpful, and cooked some good meals. There was a locum chalet member (Holly) who was less so. The problem with the holiday was nothing to do with VIP, it was the weather. Climate change has made lower resorts more of a risk regarding snow cover and Morzine along with a lot of other resorts has suffered this year. Prior to Covid I skied with VIP in Zermatt and Courchevel and had excellent snow. They are high resorts and you need to bring them back into your brochure. I felt I had a glimpse of the future where climate change will push more people further up the mountain to the decent snow. Bring back Courchevel, though I note you are advertising a chalet in Arc 2000 for next year, so maybe you’re ahead of me.
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  • Best week ever

    Charlotte Parker 17 Feb 2024

    Stayed Feb 2024
    Our hosts Charlie violet and James were the best. Without them it wouldn’t have been as amazing. Our kids felt so happy and comfortable with them. The food was brilliant. They couldn’t have done anything more for us all. Our first time in Avoriaz and it was our favourite holiday!!! Thank you to the hosts for making our week so much fun for our big family.
    Read more…
  • Great location and fabulous chalet host

    william brown 17 Feb 2024

    Stayed Feb 2024
    Chalet host Charlotte was excellent and the food top notch! Location is close to lifts - 5 min walk and the chalet was well equipped with personal ski lockers with heated boot and glove storage.
    Read more…
  • Colibri uno

    Tom Macnamara 17 Feb 2024

    Stayed Feb 2024
    We all had a lovely time. Morzine is beautiful and the skiing was great. The VIP Ski team (Adam, Sophie, G and Megan) were amazing and super helpful.
    Read more…
  • Good

    James Turner 17 Feb 2024

    Stayed Feb 2024
    We enjoyed it
    Read more…
  • Perfect

    James Smith 17 Feb 2024

    Stayed Feb 2024
    Our stay exceeded expectations. Everything about Bear lodge was perfect and our host Lily made a great place even better (she really is great).
    Read more…
  • Excellent holiday at Bear Lodge!

    Christopher Bone 17 Feb 2024

    Stayed Feb 2024
    Great fun, great experience and amazing service! Every request you tried to accommodate. Seasonal staff were excellent. Super activities. Ski instructors were good, but could have been more inspirational.
    Read more…
  • Amazing staff were great and house was very clean -_-

    Liam Wallace 17 Feb 2024

    Stayed Feb 2024
    BEST HOLIDAY EVER. :)
    Read more…
  • Fantastic

    Emily Cottrell 17 Feb 2024

    Stayed Feb 2024
    Loved Bear Lodge for our first family ski trip. Great accommodation, loved the kids club and cinema clubs, allowed focus time for the kids as well as some adult time which was great. Really sociable hotel so the kids made friends as well as the adults. Really recommend. If we could have tweaked the holiday to suit us a bit better.. it would have been great to eat slightly earlier with the kids e.g 18:30, and offer a basic option of food, it doesn't always have to be fancy! We are keen to return and hope to see you next year!
    Read more…

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