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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Simply the best family holiday

    Steve Duffitt 18 Feb 2024

    Stayed Feb 2024
    Having skied for over 30 years, mainly in catered chalets from another company, this was the first time we have used VIP ski and it will not be the last. From the very first phone call for booking to the end of the holiday VIP were simply that . The pre holiday phone call from the resort manager asking what we wanted from the holiday made the holiday personal. The attention to detail from all of the staff was exceptional and our every wish was no problem and catered for. The position of the chalet right on the piste really was ski in ski out, the food was exceptional and the in resort service was very personable. Henry, Kate, Poppy and James are simply a credit to the training they obviously received prior to the season and are all well worthy of a mention. We know that most of the staff in resort will not be there next year but we hopefully will be. We know the guys we met will go onto successful careers in the future either in or out of hospitality from the great guidance received from VIP Ski!
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  • A superb skiing holiday

    Family Leyton 18 Feb 2024

    Stayed Feb 2024
    The chalet, chalet hosts and all the VIP staff could not have looked after us any better! They were amazing. Breakfast, tea and dinner were prepared, cooked and served to the highest standard. Holly and Max were wonderful, making all the family, from the 6 year old to the 64 year old feel relaxed and thoroughly spoilt. Thank you VIPski
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  • Fun family week

    Nicola Robertson 18 Feb 2024

    Stayed Feb 2024
    Chalet hosts were lovely and v helpful Food was delicious and perfectly cooked and served - only disappointment was that it was the same menu as we had last year . Chalet also lovely .
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  • Huge family well-catered for

    Jennifer Ford 18 Feb 2024

    Stayed Feb 2024
    Fantastic stay, gives new meaning to “ski in, ski out”! The Bear Lodge ski hire, cinema room and swimming pool all make it so easy to look after the kids. We found private lessons better for beginner kids to progress than the ski school held in the snow garden. Chalet hosts were amazing - accommodating all the kids’ many requirements whilst also cooking delicious adult food!
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  • Bear Lodge

    Janet Barningham 18 Feb 2024

    Stayed Feb 2024
    We have thoroughly enjoyed our first visit to Les Arcs. The staff have been exceptionally helpful and friendly offering good service. One improvement could be quicker breakfast hot food service.
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  • Clare family

    Serena Clare 18 Feb 2024

    Stayed Feb 2024
    We had a fabulous holiday in Val d’Isere at Aspen Lodge. Everything was made super easy and convenient for us, from ski hire to activities, to catering for our children’s needs. The chalet was cosy, clean and the perfect size for us all. Polly looked after us exceptionally well and was lovely to have around! The only need for improvement include - the pillows which are uncomfortable - towels are thin/cheap and stiff and I would have also liked some healthier snack options aside from cakes everyday.
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  • Unparalleled convenience

    N D N 18 Feb 2024

    Stayed Feb 2024
    The chalet worked very well for our group and all of the parts of skiing that are inconvenient had been thought of and reduced or eliminated. The service in the chalet was great from both our main host and others that filled in.
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  • Grizzly half term

    Michael Netter 18 Feb 2024

    Stayed Feb 2024
    Tristan and Ellie were amazing and everyone had a great experience all around. Thanks again,
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  • Good chalet, poor snow.

    James Paton 17 Feb 2024

    Stayed Feb 2024
    I have been to Morzine before and like the town, and also spent 3 weeks in Avoriaz. The chalet Alaska has a good central position in town, almost equidistant between the two major lifts. The team in the chalet were great. Adam, Lenny, Hazel, and Olly(?) were cheerful, helpful, and cooked some good meals. There was a locum chalet member (Holly) who was less so. The problem with the holiday was nothing to do with VIP, it was the weather. Climate change has made lower resorts more of a risk regarding snow cover and Morzine along with a lot of other resorts has suffered this year. Prior to Covid I skied with VIP in Zermatt and Courchevel and had excellent snow. They are high resorts and you need to bring them back into your brochure. I felt I had a glimpse of the future where climate change will push more people further up the mountain to the decent snow. Bring back Courchevel, though I note you are advertising a chalet in Arc 2000 for next year, so maybe you’re ahead of me.
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  • Best week ever

    Charlotte Parker 17 Feb 2024

    Stayed Feb 2024
    Our hosts Charlie violet and James were the best. Without them it wouldn’t have been as amazing. Our kids felt so happy and comfortable with them. The food was brilliant. They couldn’t have done anything more for us all. Our first time in Avoriaz and it was our favourite holiday!!! Thank you to the hosts for making our week so much fun for our big family.
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