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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • What a wonderful holiday

    Jennie Potts 24 Feb 2024

    Stayed Feb 2024
    Everything about our stay with VIP Ski in Bear Lodge was great and lived up to our expectations. The flight out was delayed but on arrival at Geneva the VIP staff were fantastic and got us enroute swiftly. On arrival at the hotel we were greeted with a welcome drink and were able to get the equipment booked sorted quickly. Our bags arrived magically in our room making the check-in process seem-less after a long journey. The rooms were exceptionally well appointed with great storage and plenty of room for a couple and a teenager. The food and service were impeccable - we have a fussy teenager and the staff were great at adapting the food choices each night. Bear Lodge is very well situated, truly ski-in ski-out and the staff all made our stay special and comfortable we would come again and highly recommend it.
    Read more…
  • Half-Term Break

    Paul Mallwtt 24 Feb 2024

    Stayed Feb 2024
    Great location, fabulous staff. Relaxed and welcoming atmosphere.
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  • Great Holiday

    Alex Merriam 24 Feb 2024

    Stayed Feb 2024
    Great chalet. Tristan, Izzy and Tom did a brilliant job looking after us all. Lovely food and nothing was too much for them.
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  • Fabulous week

    G K 24 Feb 2024

    Stayed Feb 2024
    Concierge service (WhatsApp) was extremely helpful in making things easier, location was really close to both the slopes and town, the spa was very relaxing and our hosts were amazing - really friendly, full of great info and creators of fabulous food!
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  • Amazing

    Hannah Haroon 24 Feb 2024

    Stayed Feb 2024
    What an amazing week we have had. We had been on holiday with VIP Ski before COVID and thought it was amazing then but now they have just jumped up another level. The chalet was just excellent and the chalet hosts (Sean, Shannon and Holly) were brilliant. They were great at running the show but also were so helpful when organising things. I cannot fault this week and am sad to leave. Special mention to Martha who was our nanny. She was amazing and a firm favourite with our 6 year old. She was very flexible with the plans for adult skiing as well as skiing with the children. Again I was so impressed with the childcare. This really was a brilliant week!
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  • Great holiday, with great food & fantastic company

    Abi Joyce 24 Feb 2024

    Stayed Feb 2024
    This was our 7th trip with VIP and once again it did not disappoint. Charlotte & Holly gave us a warm welcome on Sunday with delicious canapés & champagne, they set expectations high from the get go and continued day in, day out until the final evening where we were served the best meal of the week! We will certainly be back, next time with the little guy in tow! Thanks once again for a truly memorable trip.
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  • Another Great Bear Lodge Stay

    James Breeze 24 Feb 2024

    Stayed Feb 2024
    Perfect resort, wonderful family accommodation, excellent food and genuine service with a varied menu and spotlessly clean everywhere. Our girls love the pool, the nannies in Bear Cubs, the cinema club and can't wait to come again. All of the staff are amazing. See you next year!
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  • Title

    Tobias Bruggink 23 Feb 2024

    Stayed Feb 2024
    It was a great holiday with super friendly staff who were always ready for you. The fresh cake/cookies and other stuff every afternoon was a nice addition. The house was nice and well maintained but I didn’t really like the diner table situation. Separate chairs would be a better option in my eyes.
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  • Outstanding from start to finish

    Bethan Withey 22 Feb 2024

    Stayed Feb 2024
    We have just got back from a week in Loft 1, Aspen House Val D'Isere. We were looked after by our chalet host Jay and Chalet Manager Annabelle, They were fantastic. Jays hosting skills were second to none, his culinary skills fantastic and the effort made in making our daughters birthday special was really appreciated. Everything ran like clockwork and the Chalet was fab, it was clean and such a great space and perfectly located. They are a real credit to the VIP team. We will definitely be booking with VIP again. Thank you
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  • Perfect from start to finish!

    Stuart K 19 Feb 2024

    Stayed Feb 2024
    Our second visit to Bear Lodge was just as good, if not better, than our first time. We enjoyed the whole setup so much last year, that we came back with another family this time around. The team have pretty much thought of everything and, with such a prime position on the slopes, everything from the minute you arrive feels effortless. Wilf was just an amazing chalet host and did a brilliant job of looking after us - his cooking skills and chat were equally top-notch. The rest of the team from the front desk to the bar staff to the dedicated ski instructors were also fantastic and contributed to an exceptional holiday. Looking forward to returning again.
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