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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The best week!!

    Georgie Howes 15 Mar 2024

    Stayed Mar 2024
    A huge thank you to Poppy, Fynn, Tilly and Lenny for being the best hosts! Every aspect was amazing, especially the food!!
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  • Crème de la crème

    J F 15 Mar 2024

    Stayed Mar 2024
    Recipe for success Into a large chalet pour 14 guests Add 4 motivated, hard working, hosts with a great sense of humour Garnish with excellent food and wine Sprinkle a light dusting of snow Remove after 7 days to be repeated the following year
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  • Altitude Lodge - top team VIP

    Pauline G 11 Mar 2024

    Stayed Mar 2024
    Thank you to the team at altitude lodge for looking after us so well this week. Every member of the team (Nick, Ollie, Jess, Imogen, Adam & Joe) were friendly and lovely. Nothing was a problem for them. The transfers were well organised and comfortable. The chalet is in an ideal location on the piste. Very easy ski in/out and it was a novelty to be able to have a pit stop if required during the day. The food was well prepared, varied and tasty. A dietary intolerance in our family was catered for without any fuss. Would definately recommend!
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  • Great resort, very family friendly

    Al Lindsell 11 Mar 2024

    Stayed Feb 2024
    Les Arcs is an excellent resort with plenty to keep all levels of skier/snow boarder happy. Many of the black runs aren't pisted, which put our group off a bit, but there's some lovely blues and reds through the trees. Aprés is lacking with very few places (pretty much the Folie Douce only) which was a bit disappointing. Found a nice bar in Arcs 1950 if you're happy with a cocktail or glass of champagne instead of live bands and jagerbombs. Bear Lodge is lovely, well appointed and the staff were excellent. It can get noisy with some kids running riot, but there an excellent cinema room and the spa is very nice (especially when the 'quiet times' are adhered to). Food was excellent, as were all the staff, and the loud kids were limited to one pair of exhausted looking parents, so overall a fantastic week, thoroughly recommended unless you're after banging aprés, in which case, go to Austria instead.
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  • Amazing host

    Amy Lennox 11 Mar 2024

    Stayed Mar 2024
    We absolutely could not fault our chalet host. She was absolutely superb! Harriet made our time so enjoyable and she was incredibly accommodating with our two very young children. We had an excellent week, despite some issues with our accommodation, but we could not recommend our host more highly!!!
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  • Welcome return to Val

    Peter H 11 Mar 2024

    Stayed Mar 2024
    Great chalet in an excellent location. Lovely spa facility in the block. Our chalet host Jay was an amazing chef producing meals to the standard of a good restaurant and looked after us well in all respects. Annabelle, the resort manager was very attentive and we found the concierge team very helpful.
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  • Fabulous

    Jackie Brassington 10 Mar 2024

    Stayed Mar 2024
    Rachal, Harry and Hannah were fabulous...nothing was too much trouble. The food was excellent and chalet was lovely. Great ski area
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  • Amazing!

    F & A Thomas 10 Mar 2024

    Stayed Mar 2024
    We had a week in BV3 and loved every minute, fabulous chalet, best food we’ve had (Brad, Jacob and Spike catered with ease to my GF vegan husband!), wonderful hosts, particularly Amelia, The 2 Lias and guest appearances from Jo and Ella! We loved having the ability of in resort drivers - thanks to Sam, Tom and Koredy! Snow in abundance, bluebird days, dancing in Cocos, spa was a real bonus, and all shared with like-minded guests - we’ll be back!
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  • Super stay at Bear Lodge Arc 1950

    Denise Sefton 10 Mar 2024

    Stayed Mar 2024
    Bear Lodge is a brilliant Chalet hotel, perfect for those not travelling in a big group, with the friendliness of a chalet. The staff were all amazing and the lodge and facilities are brilliant with ski in and out access. This is our third VIP ski holiday and we will back again. Thank you to all the team.
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  • Amazing chalet hosts

    Aisling O'Toole 10 Mar 2024

    Stayed Mar 2024
    Our trip was a wonderful experience for all. In large part due to our incredible hosts Kane and Ness. They were friendly, kind and always made sure we had everything we needed. Anyone who has them as their hosts is very lucky and their holiday will be better for it. Thank you!!
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