I have skied a LOT including 5 full seasons as a ski instructor, so I consider myself to have decent context for this review. Bottom line up front: this vacation rates in the top 5 from decades of experience. Here’s why:
1. The location is second to none - some resorts boast “ski in/ski out” but Bear Lodge truly delivers with the boot room on the same level as the slopes and an easy blue run passing by - all very easy
2. The chalet itself - Suite Luk - very modern, well-insulated from the elements with fantastic views of the pistes. It’s as if an architect put all the needs of a skier (massages, pool, sauna, comfortable bedrooms, wellness center etc…) into a computer and it spat out Bear Lodge - I can’t fault it
3. The staff - from the initial booking process, the flexible bus transfer times from Geneva, to the way bags were delivered to our rooms the staff were all excellent
4. Leaving the best until last, our Chalet Hosts, Preston and Ellie were among the best I have ever encountered. They catered to our every need with aplomb. The food was superb (breakfast, afternoon tea and dinner) and the chalet was always clean. Honestly, these Hosts need special recognition as they are at the front end of VIP’s Customer Experience… it is Preston and Ellie who truly deserve the 5 star review
I traveled all the way from New York for this ski trip and I am very glad I did… great job Preston, Ellie and the VIP Team!