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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1741 - 1750 of 15854

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  • A totally relaxing and fun stay

    Sara H 06 Jan 2025

    Stayed Dec 2024
    Just returned from a great week staying in Suite Baloo. Molly, our chalet host, was so friendly and professional throughout. Molly seamlessly juggled multiple breakfast requests from the kids and handled it like a pro - her cooking skills were top notch! Molly I hope you're reading this - we all thought you were fab and hope you enjoy the rest of your season!
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  • Annual ski get together

    Keith Wilson 06 Jan 2025

    Stayed Dec 2024
    We were a group of 24 family and friends in our 3rd yearly trip , having been to Les Arc the previous 2 years , also with VIP. We were apprehensive about trying somewhere new , but we needn't have worried. From the moment we arrived the chalet hosts were fantastic, nothing was too much trouble and there were no members of staff that were not on the same page. The chalet worked brilliantly for our big group with the 2 lovely hot tubs and the wellness centre just next door . We had a fab time watching the New Years fireworks from the hot tub. The food was amazing with all dietary needs catered for ; including the 8 smaller children . We had a great choice and it was all beautifully prepared and presented . Again nothing was too much trouble. The chalet was kept tidy and clean at all times . Anna the nanny was also amazing and we didn't have to worry at all leaving our children with her . She cooked lunches and wasn't fazed if there was 1 or 3 children . She made sure she took our youngest on fab adventures up the mountain for hot chocolate, the farm and sledging. The private car service was also a great asset and made getting around , particularly to and from ski lessons a breeze. It was also appreciated when coming back with children the assistance some drivers gave in carrying skis back to the boot room.The beds were comfy and cosy . The only thing we did find was the dining room could be chilly but the hosts pointed out when that was warmer it got too hot upstairs , but sometimes moving from around the warm fire into the cold dining room was a shock! Loved the can do attitude of all the staff, it makes a massive difference to the holiday . Little touches like getting ski equipment back to the ski hire shops was great. We were also grateful for the help and advice from Ali when one of our group got injured on the slopes Thank you all , you made our holiday amazing, even if we weren't the most well of bunches !!
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  • Great holiday but food an issue

    Sam hobcraft 06 Jan 2025

    Stayed Dec 2024
    Great hotel and staff were very friendly. The location was excellent and the facilities spot on. So convenient. My only complaint is with the food. It would put me off booking again with you, if I am honest. The breakfast was far too slow to come out. But the big issue is that the chef is trying to cook too fancy food that I don’t think he is good enough to cook. Keep it simple and stop trying to describe a Michelin star meal, when it’s way off that level. It sets the expectations on the quality too high. There were some good dishes (lamb shank and duck), but the majority were just not great and very inconsistent (cheese soufflé, pancakes and monkfish, as examples). I do have high standards on food when I am paying for an high end holiday and they were a long way from being met.
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  • FUN SKI - DINE- SLEEP-REPEAT

    Annie Bloxam 05 Jan 2025

    Stayed Dec 2024
    In bound Transfer- LIKE CLOCKWORK phew … ( Such a nice chap Tim driver from Bourg St Maurice ) still to return shortly for outbound transfer . Warm welcome by IMY …who is EXCELLENT CHALET HOST … Smiley Friendly/ Chatty/ Charming/ Fun / Professional / Punctual/ Helpful/ Organised / & consistent in all the above ALL week for duration of our stay. V good with our x4 adult ish kids !
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  • Great chalet, excellent hosts, fabulous skiing

    Maureen Bannerman 05 Jan 2025

    Stayed Dec 2024
    An amazing holiday which delivered on everything promised. Our chalet hosts Freya and Jake couldn't have been more helpful and professional. Everything was laid on for us from ski hire, pick ups and gourmet food. The skiing was amazing and of course the apres ski delivered too. Couldn't recommend this enough to anyone thinking of booking up!
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  • New Year trip!.

    Joanna Nimmo 05 Jan 2025

    Stayed Dec 2024
    Grace and Kian wholeheartedly made our trip. They were fantastic, very thoughtful and nothing was too much trouble for them. The drivers were also very helpful and the concierge service were responsive and again very very helpful.
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  • Bellevarde 2 - Grace and Kian

    Stuart Nimmo 05 Jan 2025

    Stayed Dec 2024
    We could not have wished for two better chalet hosts than Grace and Kian. They went out their way to help us anyway they could, and were up for having fun along the way. The food was exceptional, drinks superb and overall experience was fantastic. We wish them all the best and a great rest of the season!
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  • Tati and Tristan

    Tom Kell 05 Jan 2025

    Stayed Dec 2024
    We had an amazing week at the Farmhouse and all our chalet hosts were amazing. Tati, Tristan and Robbie were all very welcoming and cooked us some really nice food. Thank you so much for an amazing time!
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  • Amazing !!!!!!

    Katie Green 05 Jan 2025

    Stayed Dec 2024
    Such an amazing holiday! Really recommend Tati & Tristan, so lovely, helpful & fun. The apple cake might have been the highlight of the holiday (lol) Will miss you guys!! Thanks for a great time xx
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  • New Year on the Piste

    Bill Rolfe 05 Jan 2025

    Stayed Jan 2025
    A high quality skiing experience with excellent ski-in ski-out facilities. The staff were all very good and the accommodation excellent.
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