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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Outstanding

    Abi Butcher 15 Dec 2013

    Stayed Jan 0001
    The whole weekend was superb. Staff are brilliant, food amazing, chalet comfortable and cosy, could not have been better.
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  • Guest Review

    Daniel Richards 15 Dec 2013

    Stayed Dec 2013

    Very good. Ben and havier both excellent hosts.

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  • Amazing.

    Brian, Dinah, Louie, Hannah, Kenzie Thain 15 Dec 2013

    Stayed Dec 2013
    Our first family ski holiday could not have been better. VIP ski staff were all very courteous and nothing was ever too much trouble. The star of the show was our chalet host, Mimi. Amazing food every day. She prepared vegetarian, children's, and gluten free options for us each day. It was a pleasure to share our holiday with her. Beautiful chalet. Thank you VIP ski.
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  • Guest Review

    Jennie Kantyka 15 Dec 2013

    Stayed Dec 2013
    Fred and Joe were fantastic. We were a bit dubious at first to find out that our hosts were only 18 years old but we had no need to worry. Joe has great kitchen skills after two years of cookery school, and was ably assisted by Fred. They worked really well as a team and nothing was too much trouble. They managed the chalet extremely competently, sorting out any minor problems - such as light bulbs and hair dryers - quickly. They were a joy to be around. Pity all teenagers aren't like this!
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  • Marks 40th

    Sam Excell 15 Dec 2013

    Stayed Dec 2013
    Really enjoyed it! We were looked after from start to finish, food was great with such variety and Eliza was a fantastic host!
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  • Guest Review

    James Harley 15 Dec 2013

    Stayed Dec 2013
    Attentive, courteous staff, excellent catering, spotless chalet, very helpful with assistance relating to stolen skis. Sound and tv system quite complicated to operate - could do with simplification.
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  • Guest Review

    Mick Hibbert 14 Dec 2013

    Stayed Dec 2013
    Great holiday as a veteran VIP guest our host Nick is the best most attentive cook caring host I have encountered his cooking is by far the best VIP has provided in all my years travelling with VIP. the drivers were all very polite and most helpful at all times. On the downside the rooms need more lighting something all the VIP chalets I have used could benefit from when I can not see what is in my wardrobe without dragging the bedside light to the door it is to dark up lighting is not always great. I have never had a transfer with VIP before but am grateful for that as the coach provided was not suitable by any stretch of the imagination and needs addressing urgently.
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  • Blue sky holiday

    Ann Williams 14 Dec 2013

    Stayed Dec 2013

    A lovey time was had ,enjoyed in the sunshine with a great couple of chalet hosts Claire and Johnny. Thanks for your calm approach to chalet hosting and beautiful food prepared and presented so well. Hope you get appreciative future guests.

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  • Chalet Madrisah

    Patricia Franklin 14 Dec 2013

    Stayed Dec 2013
    We thoroughly enjoyed our holiday from start to finish. Our host Nick was the best , nothing was to much trouble for him . Excellent food all week . The transport staff were always on time very polite and helpful . The chalet was extremely comfortable , plenty of hot water and fresh towels .
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  • Nothing to please a serial complainer. But...

    Geoffrey Hibbert 14 Dec 2013

    Stayed Dec 2013
    Everything about the resort experience was quite simply excellent. The chalet is charming and Nick, the host, will be the legal profession's gain and VIP's immense loss. Every inter-resort driver is attentive, helpful and well spoken. They are all a credit to the company's recruitment policies. The food, wine, cleanliness and chalet facilities at the Madrisah cannot be faulted, but there is just one thing that does need some attention. The company must address the Geneva-resort-Geneva transfers. Coach journeys which put clients at at risk of a deep vein thrombosis are simply not good enough and are something that VIP-Chalets could so easily address. Grown and not so grown men cannot reasonably be asked to sit cramped for 3 hours in seats that have a pitch which is so tiny that it probably constitutes a cruel and unusual punishment under European law. The bus might have worked for a 30 minute school run but it was totally unsuitable for the task it was given. Ignoring the problem will not make it go away. What was needed was an early executive decision to change the transport arrangements before guests were subjected to a repeat of the arrival torture on their return journey but no one with the authority seemed to take the matter seriously...they were wrong. A wonderful chalet host and a great business model should not be soured by three miserable hours at either end of an otherwise astonishingly good holiday experience.
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