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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Vs Ct 28 Dec 2013

    Stayed Dec 2013

    Great location, good chalet. Compared to previous stays, the food and the service was disappointing. Quality of food and service was noticeably lower than in previous years and is now, we felt, out of step with other comparable chalets in the resort. The overall quality did not justify the cost. We would think carefully before booking again and would probably no longer be our first choice.

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  • Haus Glacier Christmas Week

    Antony Simich 28 Dec 2013

    Stayed Dec 2013
    The accommodation was very well located for all the family. Harry was a great Chalet Host who exceeded our expectations. Kat was always available to answer any queries. One night the power went out and she was at the chalet within 2 minutes to assist. Will was a friendly and understanding ski host, who took us to the best available ski runs.
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  • Christmas in the snow

    Will Comer 27 Dec 2013

    Stayed Dec 2013

    The chalet really impressed and the hosts Alex and Harry made us feel really welcome, our every need was catered for. The meals were restaurant quality and the wine flowed freely. The location was excellent, close to lifts, ski schools and nightlife. A wonderful experience all round.

    Apologies Will, we had a bug on the website and your photo's didn't save! Sorry.

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  • Amazing chalet with wonderful hosts

    Anna Williams 27 Dec 2013

    Stayed Dec 2013

    We have had an amazing experience with VIP Ski in Lucerne Suite. Our hosts, Harry and Alex, have been exceptional. They have cooked delicious meals, helped fix my glasses and recommended facilities around the resort. If you're looking for a great day's skiing followed by lovely food and a great time, choose VIP Ski!

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  • Great holiday

    Heidel Campbell 27 Dec 2013

    Stayed Dec 2013

    Had a great holiday in Val d'isere, love skiing and the choice of runs in the resort are great, pistes are well maintained and the staff on the slopes are very friendly. First time we've stayed in a chalet hotel and even though it is a big hotel the apartments within are quite cosy, spacious and decorated in a more modern style to traditional chalets. The bathrooms I have to say are the nicest we've ever had and a great shower at the end of a long day is essential. Love the Molten Brown smellies! Sam our host in the Maple chalet has been great and definitely added to the enjoyable experience of our holiday. He has been friendly, easy going and knowledgable. The standard of the food has been top notch every night, lovely cakes await us after a long day and the chalet is always clean and tidy. In fact I can't believe the amount of work the chalet staff have to do. (Whilst still wearing a smile) The communal bar area downstairs is also a nice ad on.

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  • A fantastic week to remember

    Alex Garwood-Gowers 27 Dec 2013

    Stayed Dec 2013

    All the staff at the Hotel Montjola worked hard to make this a very much enjoyable week for all. The staff were good humored and fun, whilst at the same time maintaining a high level of service and professionalism. I was travelling with my young son, so his care and enjoyment was obviously important to me also. The nannies were great with him and he is still talking about the afternoon activities, that he had with them, after finishing his ski lessons. He was also treated well by the restaurant and other hotel staff, calling him by his name and always being interested in how he was getting on. The set up of the hotel, staff and nannies enabled me to maximise my skiing and occasional 'Apres Ski' making this week the fantastic week that it was. I am already looking at the possibility of a return trip this season, as even Christmas has failed to distract me completely from the sadness of not being able to ski all season!! Thanks again to all the staff at Hotel Montjola. All the best for the rest of the season, I hope to return!! Alex G-G

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  • What a lovely chalet host!

    Joanna Hughes 27 Dec 2013

    Stayed Dec 2013

    Excellent! Very good snow after a slow start! So magical! Our Chalet host Jenny worked tirelessly to make our stay perfect, she left no stone unturned. Christmas dinner was served piping hot on the dot of our agreed time and everything was just perfect. We all enjoyed it and had a lovely time after playing Christmas board games. Any one who is lucky enough to have Jenny looking after them is in for a real treat. The only downside was that some of our luggage went astray at Gatwick and did not appear for 3 days. However VIP were most helpful in providing emergency supplies and securing the eventual return of the luggage.

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  • Guest Review

    Zander Rawlins 26 Dec 2013

    Stayed Dec 2013
    Food- Brilliant!!! We'll planned menus and cooked but disciplined and passionate chefs! Rooms- small basic but comfortable. Daily room cleaning has been good. Chalet hosts- great! Very caring, friendly and efficient! 10/10. Had problems with security and ski room doors being left open but once the hosts had been informed they made an announcement which solved the issues however the code locks on the doors should be changed for self locking alternatives. Hosts day off was chaotic as there was no food left out and host didn't turn up to supply food and sugar, milk etc. lounge area - nice comfortable and warm but there is not enough seating for 24 people and it can be quite a squeeze at some points. Only enough to comfortably seat about 18 people. Further points- the doors do not seem to shut properly. The door near the bar to the stairs and outside doesn't and our room (no"4) does not either. Not a big deal just frankly quite annoying. Jacuzzi is great. Booze had been lovely and very generous which is also lovely.
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  • Guest Review

    Philip Leyshon 23 Dec 2013

    Stayed Dec 2013

    Helpful dealing with lost baggage and we appreciated that certain staff lent personal gear to cover us.

    Thank you.

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  • Guest Review

    Graham Webber 23 Dec 2013

    Stayed Dec 2013

    As usual the quality of accomodation, food and staff were all excellent. One minor criticism would be that the menu has been similar for the past three years and it would be nice for returning customers to see more variety. On a selfish note I would welcome child free transfers having sat next to a screaming 3 year old on the coach and then again on the plane!

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