Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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In searching for the ideal place for a large family group to get together for Xmas, I don't think we could have found a more perfect place. Altitude Lodge was extremely comfortable and spacious,in a perfect location - ski in/out on the edge of the piste but also close to the telecabine, making it easy for non-skiers to get into the centre of Les Gets. The staff were fantastic - friendly and good company,and happy to oblige whenever possible.
We had the most amazing week staying in Morzine. The location of this chalet was fantastic, when there was enough snow we could ski straight to the chalet! The hosts were great, always there to help and made amazing food :) Overall our stay with VIP was relaxing, luxurious and we can not wait to come back!
What a great holiday we have just had. The chalet was extremely comfortable with everything we needed, and so close to the slopes. Beth and Seb were fantastic hosts - the food was superb. The skiing was great once the snow arrived. It was the little extras that made it for us - like having our luggage delivered to our rooms, and the skis from ski hire delivered to the chalet. We will be booking again for next season with VIP Ski
The resort and chalet is superb, the staff on site were at really helpful esp Bex ! Good location and fabulous ski resort - only criticism would be the communication from UK side post booking - errors on flight names and lack of follow up with queries regarding family ski passes and transfer details . Problem with room allocation caused some issues with other guests but it was sorted out - Andy very diplomatic, Christa on site fully informed - shame as the team on site were so good but the bookings team were poor.
Apologies Linda, we had a bug on the website and your photo's didn't save! Sorry.
Excellent location and lovely chalet, but terrible internet if any. Jake and Susan are really great hosts and went above and beyond looking after grandma who doesn't ski. They were anxious to make us feel welcome and succeeded. The food was very good although the timing will improve over the next few weeks!
VIP SKI. 6 Jan 2014.
We can confirm that the troubling issues with intermittent wifi speed, DVD and 5.1 surround sound were all resolved yesterday. We are sorry for these early teething issues on the new chalet which should not have occurred.
Jo was a brilliant, calm, experienced chalet host who did everything with a smile on her face but take note VIP, she should have had an extra pair of hands on Xmas day because it is a lot of work for 1 person. Childcare was good. Chalet was lovely and spacious for the 4 adults and 3 children but may be a little cramped for 9 adults....Drivers were excellent.Punctual and always smiling. A visit from Santa and carol singers was a lovely touch. All in all a very enjoyable Christmassy week. We will use VIP again.
Really enjoyed our trip. Only changes would be for more privacy as the cooking is right on top of you. Perhaps the chef next door could help?