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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wild West review

    Julie Wise 11 Jan 2014

    Stayed Jan 2014

    It was... Amazing. Just hard skiing but the rewards are great. Looked after in chalet. It's like a massive chalet cushion. When you're at your most exhausted, the accommodating chalet hosts just bring out what is needed! And with a smile!

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  • Another awesome ski trip

    Charles Clarke 11 Jan 2014

    Stayed Jan 2014
    Third trip with vip - exceeded expectations yet again. Vip staff super-helpful - looked after us well. Tom's food has been great! Only minor thing - which is due to odd weather this week- the path down to the chalet could be gritted or something...
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  • Utterly amazing!

    Stephen Richardson-Pope 11 Jan 2014

    Stayed Jan 2014

    One of the most wonderful skiing trips ever! Beautiful chalet, but Malcolm and Helen made us feel so welcome. Excellent food, super service and what a charming couple who made us feel so special. Thank you so much. We look forward to seeing you again. Many, many thanks from a rather stuffed and content guest! Stephen R-P and family.

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  • Fantastic

    Claire Bartlett 11 Jan 2014

    Stayed Dec 2013

    The holiday experience exceeded my expectations. Our chalet hosts Lisa and Dominic were exceptional in their roles and certainly helped to make the holiday a fantastic stay.

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  • Review

    Michael Taylor 11 Jan 2014

    Stayed Jan 2014

    Nothing was too much trouble for the staff to sort out for us, from on-demand pick-up and set-down anywhere in the resort, to restaurant recommendation and booking and even sourcing and buying some superglue to mend sunglasses. Having a menu choice in the evening was really nice and complementary beer and choices of wine was great as was the food. Well done to our hosts Emma, Claire, Leah and chef Germaine and not forgetting the Duty Drivers - many thanks for making it a lovely holiday.

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  • Posh British

    Cat Booker 11 Jan 2014

    Stayed Jan 2014
    Great time. Felt we'll looked after.
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  • Excellent in all respects

    Eric Drury 11 Jan 2014

    Stayed Jan 2014

    We were treated to an excellent holiday, in large part due to the attentive, smiling, help of the staff. All our needs were met, food was excellent, hosts and hostesses were perfect - couldn't ask for anything more.

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  • Guest Review

    V Y 09 Jan 2014

    Stayed Dec 2013

    Nice chalet, not very spacious, but with an excellent host - always very attentive, eager to fulfil all (reasonable) requests and at the same time never intrusive. A great culinary experience (thanks to the host) - especially dinners of very high quality, very diverse, delicious but at the same time suitable for different family members including children. It's a pity that the chalet has such serious security deficiencies as extraordinarily dangerous staircases and very low bars in the doorways (hitting these with your head permanently is not a very good part of our holiday experience).

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  • Great time

    Michael Paganin 08 Jan 2014

    Stayed Jan 2014

    We stayed in chalet Muscat and very much enjoyed our experience. Hosts Johnny and Claire were very welcoming and we're happy to help with anything we wanted to do, know or see. The food was great and catered to all the needs of the people we were staying with. The facilities were great and covered all of the guests needs.

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  • Overall a good week

    A Bilsby 08 Jan 2014

    Stayed Dec 2013
    Despite the chalet, dining area and rooms being on the small side, the welcome was warm, the food good and we were lucky to have a reasonable amount of snow. The chalet's not entirely door-to-door unless you are happy skiing a couloir or icy black with lots of other people on it at the end of the day. That said, VIP ski were always happy to come and get us from town - although we didn't know this was an option until late in the week. I suspect that as it was the chalet's first full week everybody was simply learning on the job…I'm sure it will be much improved by mid-season.
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