Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Although I managed to fracture my shoulder on the first day I can say with absolute certainty that the service I have been provided with by Nick, our chalet host, has been second to none. He has been incredibly hospitable. I have enjoyed talking with Nick and getting to know him, he has been very genuine and nothing comes across as being too much. Credit to Jack, he was with us on the transfer and was incredibly approachable and very personable. After learning of my fracture I saw him almost daily and he asked how I was and suggested things to do around the resort. I will certainly be back for another skiing holiday with VIP. I have bearing all things in mind had a great holiday. I hope VIP can maintain such a high level of staff in future seasons.
Couldn't have had a better week-great chalet,wonderful hosts,and amazing skiing.its great having ensuites in every room,and you can ski virtually from the back door. The attention to detail was very impressive. the food prepared by our hosts Kirsty and Alasdair was absolutely first class and they were extremely accommodating with some pretty specific dietary requirements. The free shuttle service made it so easy to get around with three children under four and the supply of cots/baby monitors/toys/booster seats was a godsend. the only small negative was not having access to basic kitchen facilities,which is a bit inconvenient on the hosts' day off.otherwise,really couldn't have had a better week!
Thank you so much to Tom for the amazing food, Hannah & Pia for looking after us so well and Tom/the team for coming to our rescue with the van on multiple occasions when we were stranded on the piste due to injuries, broken skis etc and ferrying us around. Best team ever :-)
Everyone we had contact with was utterly charming. Nothing is too much trouble for VIP. Nick, our chalet host, cooked up a storm every night. The drivers were prompt and always asked about your day. I really can't recommend this company, and lovely Nick, enough. We don't want to go home!
An excellent weeks holiday with fantastic chalet hosts (Sophie and Rachael). The team went out of their way to ensure that the holiday ran smoothly and were particularly brilliant with our two sons (under 3). Great concierge team in reception, who had a good local knowledge and we're very friendly. Great selection of food and wine. Furnishings good.