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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Awesome!

    Brijesh Patel 19 Jan 2014

    Stayed Jan 2014
    Friendly staff, great location and chalet, good food. Easy to ski in, more difficult to ski out. Had an awesome time.
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  • Annual Ski Trip

    Helen Abbs 19 Jan 2014

    Stayed Jan 2014
    Now having stayed with VIP four times, this year has to be the best! Good food, good host and above all good skiing.
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  • Ski holiday 2014

    Alex Kumar 19 Jan 2014

    Stayed Jan 2014
    Brilliant ski in chalet. Fantastic food and service! Lucy and Charlotte, the chalet girls, are lovely company and great cooks! Comfortable and nearby to all amenities. The hot tub was a bonus!
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  • Guest Review

    Stephen Williams 19 Jan 2014

    Stayed Jan 2014
    This has been my first snowboarding holiday and has been a truly fantastic experience. The chalet, food, hosting and snowboarding have been exceptional. Our host repeatedly surpassed our expectations and made the trip special.
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  • Guest Review

    Sarah Griffiths 19 Jan 2014

    Stayed Jan 2014
    Excellent holiday, great service. Katie was delightful and couldn't do enough to help. Food was beautifully cooked and everything we asked for was delivered quickly and efficiently. She has the perfect personality for a chalet host and gave us a great holiday. Minor niggles Some of the furniture in the chalet is creaky and uncomfortable, especially the bench at the dining table. It doesn't make for a pleasant and relaxed dining experience. Both Simon and Graham are going home with splinters! Glad Livi didn't get one. Coffee table also not ideal. At the end of a long day everyone wants to put their feet up and a glass top creaky table doesn't really cut it. We oiled the cupboard hinges with washing up liquid to stop to them squeaking. It's a shame because the chalet is lovely. Final point, twin room could do with a couple of hooks for ski kit hanging. Hot tub heating / ventilation (not sure which) is really noisy, especially in twin bed room. Bit like white noise torture! Fixed by Katie turning off at night, but no chance of a siesta!
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  • Pampered in Tortin

    David Fuller 19 Jan 2014

    Stayed Jan 2014

    The VIP staff where all friendly, accommodative, professional and pleasant at all times. They truly made it a wonderful experience catering for all our holiday needs. The Chalet catering was first class, restaurant quality meals. Chalet Tortin was very comfortable and keep in perfect order by our Chalet Host. Thanks again Will, Laura and Rob for such a great job.

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  • Chalet du pré

    Paul & Beesha Howse 19 Jan 2014

    Stayed Jan 2014
    We have had a lovely holiday with our one year old son, the child care being fantastic and meaning we could go out and ski together! Alys, our chalet host was brilliant. Quiet, but fun and engaging, nothing was ever too much trouble and the food was great. Our fellow guests were good fun too and I think we'll stay in touch with some of them. The chalet itself was very nicely located and was clean and spacious with plenty of room for the kids to run around. It was a little dissapointing in terms of its overall appointment though. The beds were a twin not a double and were very firm. Can't quite put my finger on it but I think we expected a little more from VIP as my wife has stayed with you in other resorts and felt this fell a little short. Not by much, we're just trying to give honest feedback.
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  • Guest Review

    Lisa Craig 19 Jan 2014

    Stayed Jan 2014
    This is my first chalet experience. I have really enjoyed it- it's great not having to think about what or where to eat after a long day skiing. Luke and Beth our chalet hosts have been very welcoming and great fun! The chalet was alway kept clean and tidy and the food was excellent. There was only 8 of us in a 12 person chalet- but I'm not sure where another 4 would have fitted. We managed to spread ourselves out comfortably. I would definitely recommend this company and this chalet due to its proximity to the lifts and standard of furnishings etc. thanks again to Luke and Beth for looking after us so well.
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  • Exceeded expectations

    Oliver Dunn 19 Jan 2014

    Stayed Jan 2014

    Very impressed with the chalet and VIP staff who ensured we had an excellent time. Not much more to ask for: delicious evening meals, wide range of breakfast options and great afternoon teas, roaring fire and hot tub, attractive new chalet, very comfortable rooms and fun, engaging and welcoming staff. The resort offers plenty of skiing (despite limited snow when we arrived, and good après ski options. The recent addition of the alp d'huez folie douce certainly livened up the pistes and there are a handful of decent late night options which the VIP hosts helped us find. As a seasoned skier I wasn't expecting much from alp d'huez but the resort and the VIP treatment certainly exceeded expectations!

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  • Guest Review

    Joy Fuller 19 Jan 2014

    Stayed Jan 2014

    The VIP ski experience was fantastic. Rob was a great guide pandering to my ski limitations. Laura was an excellent chalet hostess with superb 5 star food and great company. The chalet was very comfortable and well equipped with all the mod cons (except a dryer and washing machine which would be useful). Great location, a stones throw from the lift. Highly recommended.

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