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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Kevin Still 19 Jan 2014

    Stayed Jan 2014
    Hot tub and sauna were very welcome every day. Tamara &Phil were very friendly and accommodating to everyone's whims!!
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  • Guest Review

    Matthew Palmer 19 Jan 2014

    Stayed Jan 2014

    First time staying in a chalet and it was a fantastic experience. The facilities and service in Chalet Le Manoir were great. The location was perfect with access to many of the major lifts a short pole away. Tamara our chalet maid was very helpful and made extra effort in preparing our meals taking into account our likes and dislikes. It really was a fantastic week!

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  • Guest Review

    Stephanie Still 19 Jan 2014

    Stayed Jan 2014
    I really enjoyed my holiday. Chalet le manoir is probably one of the best chalets I have stayed in location and facility wise. Our chalet maid, Tamara was lovely and very thoughtful and considerate when remembering food dislikes amongst other things.
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  • Fabulous!

    Molly Siggs 19 Jan 2014

    Stayed Jan 2014

    Where to start? The warm welcome to the chalet was greatly appreciated by all and the exceptional hospitality didn't falter throughout the week. Our hosts, Beth and Seb, were fantastic, friendly and welcoming... The food was faultless, the location was perfect and the chalet ambience was unbeatable... We will certainly recommend VIP chalets to friends/family and will be returning for more fun and antics next year. A massive thank you to Beth and Seb x

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  • Great Holiday, chalet, location, and Great chalet girls!

    Hrothgar Lindsay-Cashmore 19 Jan 2014

    Stayed Jan 2014
    As above, ski in and out, lovely hot tub and chalet. Staff very friendly, making stay very comfortable, relaxing and enjoyable. Only constructive suggestions - (didn't detract from experience at all!) Larger starters at some of meals please More non carbohydrate vegetables with some of main courses please Thank you Enjoy rest of 2013-14 season!
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  • Great Experience

    Robin Squire 19 Jan 2014

    Stayed Jan 2014

    We had a brilliant week at Chalet Brioche, our hosts Jo and Hope were very friendly and accommodating, the chalet was every bit as good as the photos on the website, so often no the case from past experiences with other companies. Food and wine were both very good and the facilities in the chalet excellent, van service from all of the drivers was also excellent.

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  • Great holiday with a couple of constructive observations

    Lora Froud 19 Jan 2014

    Stayed Jan 2014
    Great holiday. Lovely chalet: conveniently located with splendid hosts. A couple of constructive observations: - We felt it was a little odd to have people constantly coming in and out of the chalet 24 hours a day. VIP staff seemed to appear from nowhere! It somewhat removed the feeling of privacy. - The commitment to cleanliness is admirable, but the vacuum cleaner was in operation a little more than we felt necessary. - Sausages and beans for breakfast would make a nice variation. - Having to wait an hour and a half between vacating our rooms to the bus arriving was challenging with two young kids.
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  • Guest Review

    Emily Traer 19 Jan 2014

    Stayed Jan 2014
    Very good- thank you. Lovely chalet, food and extremely attentive hosts. Particularly good with children. Thank you
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  • Great holiday

    Gabby Fisher 19 Jan 2014

    Stayed Jan 2014
    We really enjoyed Morzine. The Resort had a good mix of bars, restaurants and shops. The ski slopes were in excellent condition considering the snow conditions, with lots of variety to accommodate all abilities. The Chalet was excellent and we were looked after very well by the lovely Katey. Montana Lodge is in a good location and has lovely views over the Mountains. It might be a bit snug with 6 adults but it was comfortable other than the bench at the table which was a bit rickety. Had a really lovely holiday and thank you VIP.
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  • Laura is the best

    Phoebe Fuller 19 Jan 2014

    Stayed Jan 2014

    Laura was the best chalet host ever, always smiling and cooking delicious food and big rob daddy kept us entertained on the slopes and provided a good challenge. Thanks for a wonderful experience VIP team :) P.s pick our photos as the winner!

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