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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    H M 16 Feb 2014

    Stayed Feb 2014
    Great location, lovely apartment and extremely well looked after. Resort excellent for beginners and improves, if a little limited for experts. However, good snow conditions made up for lack of run variety.
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  • Fantastic Time

    Vanessa Young 16 Feb 2014

    Stayed Feb 2014

    This has been our first chalet experience and we have had an amazing time. The chalet team have worked incredibly hard in ensuring our stay was relaxed and enjoyable as possible. The food, of which was plentiful, was outstanding and the chalet itself was perfect.

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  • Clark family review

    Steven Clark 16 Feb 2014

    Stayed Feb 2014
    Excellent holiday in a superb chalet with first class service provided in the chalet by Tom. Only points where holiday could be improved are (1) first 2 nights the chalet central heating was too high, and (2) one of our hired skis had slightly dodgy bindings!
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  • Guest Review

    Mary Hickson 16 Feb 2014

    Stayed Feb 2014

    Excellent. Best food ever, fab service, weather could be better next time please!

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  • Amazing holiday

    Robert Wood 16 Feb 2014

    Stayed Feb 2014
    Fantastic experience, Zermatt has some amazing ski runs and we couldn't have asked for anything more from our stay at Haus Glacier. Our Chalet host Harry made the experience personal and ensured we would have a good holiday,
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  • fabulous !

    Dawn Christie 16 Feb 2014

    Stayed Feb 2014

    The chalet and staff were fabulous. Good location and Hannah and Pia were brilliant, very attentive and helpful for all our needs.Tom served wonderful meals and the standard was excellent! Huge thank you to team alaska !

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  • Guest Review

    Christine Lawrence 16 Feb 2014

    Stayed Feb 2014

    My husband and I found it a very pleasant and relaxing experience. The staff were excellent and looked after us very well. We were impressed with the service and hospitality shown by the members of staff. If we had a query, it was sorted out with the utmost urgency. The meals were fantastic and we would not hesitate to come back to the Club Alaska.

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  • Great as usual,

    Ruth Tyson 16 Feb 2014

    Stayed Feb 2014

    Wonderful. Our chalet was lovely, but Eliza really was the star of the show. Her food was wonderful and nothing was too much trouble. Our daughter loved her too, she even went out of her way to make me a special birthday cake, which was delicious. We would like to thank her and Polly the nanny we had who was also amazing. They really made our holiday very special. I hope they get the recognition that they deserve. Thank you!

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  • Another great holiday with VIP

    Karen Paige 16 Feb 2014

    Stayed Feb 2014
    Our second trip this year with VIP should say it all. This time our host Hannah was truly exceptional really looking after us from start to finish and not just with great food. She really helped make our holiday relaxed and enjoyable and even with the high standards we expect from VIP Hannah stands out. Chalet facilities were excellent in Aspen ( we have tried Farmhouse , Bellevarde ,Madrisah) but Aspen suited our mixed family group of skiers and non skiers, with a full view of Face piste as well as being in the centre of Val. The inability to ski host this year has made mixing with and meeting other guests more difficult and I hope the French allow it back in some form. However we would still be back without it.
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  • Guest Review

    Lisa Hall 15 Feb 2014

    Stayed Feb 2014
    Great chalet location, right next to the main lift area and a very short walk to the main town of Meribel. Josh and Gareth have been excellent hosts, genuinely nothing is too much trouble. It's rather disappointing that VIP use the language 'this is a real skiers chalet' as a reason for the Boua to not carry the same internal standard as that of other VIP accommodation. Whilst it's not a disaster by any means inside simple things such as wardrobe space, enough seats to sit everyone for dinner comfortably, terribly steep steps to bedrooms and tired lounge furniture should be improved to maintain the VIP brand. It certainly wouldn't put me off coming with VIP again but things need to improve to be on a par with other operators in Meribel. Just a note for the future make sure the beer fridge is full all the time, have slippers available on the first day and put some racks in the boot room for snowboards.
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