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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wow - Ben and Javier - exceeding all expectations

    Sara Copper 01 Mar 2014

    Stayed Feb 2014

    What a fab week, they exceeded our expectations, they bring to life what VIP would expect, thanks so much, we will definitely book again with VIP.

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  • Joe loves Gerty

    Paul Mason 01 Mar 2014

    Stayed Feb 2014

    Everything about my holiday has been superb. Joe our chalet host has been amazing and very accommodating . He is extremely professional and very polite and the quality of his cooking is fantastic I can honestly say that he has added that additional element that has made this holiday very enjoyable and memorable......

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  • Great ski holiday

    Kirstie Stevens 01 Mar 2014

    Stayed Feb 2014

    The chalet is amazing, an old barn in the oldest part of Zermatt that's been carefully renovated. Ellie our chalet host was brilliant and looked after us really well. The conditions were good and Will was a great ski host, showing us around the mountains on our first day. All in all a great ski holiday.

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  • Ski holiday for the family Aasland and Sauer-Petersen

    Torsten Sauer-Petersen 01 Mar 2014

    Stayed Feb 2014
    We where very pleased with our time in the chalet, had a wonderful time, Gill and Barry where fantastic host. Good food and a perfect location . Thank you, we will return.
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  • Great Chalet

    Pete gibbons 01 Mar 2014

    Stayed Feb 2014
    Lovely chalet, quiet location but easy to walk into the town. Great chalet host ( the lovely Ed) who was an amazing chef providing us with restaurant charity food every night whilst also making sure everything was 'honkey dorey'.
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  • Guest Review

    Ursula Budd 01 Mar 2014

    Stayed Feb 2014

    Excellent. Lovely chalet, great weather, lovely chalet hosts, excellent shuttle service. All the staff that we came across with VIP were excellent. The girl on the ground at Geneva airport who, when our flight was delayed from Dublin, went the extra mile to get us on to a bus that was going to Val later in the day. The drivers who were so friendly and helpful and picked us up/dropped us off numerous times each day! Suzy, who is a really lovely girl and a fantastic chalet host. (how does she get up for a 4:30am send-off and smile?!) And Angus who was really helpful on the phone and in Aspen Lodge whenever we dropped in.

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  • Guest Review

    George Godber 01 Mar 2014

    Stayed Feb 2014
    Holiday excellent , chalet boys tom and Rupert were amazing , probably the best I have ever had . They really went the extra mile on everything . The nannies Lucy and Kayleigh were so good with the kids , despite our three year olds having tantrums. Over all the holiday in resort was fantastic The booking and all the pre holiday was incredibly painful , never experienced such a bad service from a travel company , extraordinary really .
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  • Professional yet personal service

    Rosa Lee 01 Mar 2014

    Stayed Feb 2014

    We thoroughly enjoyed our holiday at the petit Choucas. Our chalet host Rihanna, was always friendly and pleasant and made us feel at home. My husband had some work from his office and he really appreciated the accommodation the VIP staff had extended to him by scanning and faxing several documents and also letting him use their office for a conference call. A big thanks to the staff for taking such good care of us! We'll be back!

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  • Guest Review

    Helen Vickery 01 Mar 2014

    Stayed Feb 2014

    Ed was awesome, excellent chef, food was delicious. Chalet was lovely and clean. Ski delivery service was excellent. All the drivers were brilliant and very polite and efficient.

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  • Best ski trip ever!

    Andrew Watson 01 Mar 2014

    Stayed Feb 2014

    Friendly, professional, personable staff. Superb food. Excellent service, and outstanding nannies! Kids happy, nothing is too much trouble. Excellent skiing too.

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