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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Morzine 2014

    Edward Holliday 02 Mar 2014

    Stayed Feb 2014
    The holiday was great with great conditions. Ben made the stay in the chalet very comfortable and provided great service throughout. We have stayed with vip before and would recommend every time as the service is fantastic.
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  • Super last-minute short break!

    Victoria Jones 02 Mar 2014

    Stayed Jan 0001

    I booked my three-night stay on the day I departed and was travelling and staying alone. Becky organised my booking very efficiently. I arrived at the resort very late and Rachel kept in contact with me by text and then met me at the door, which was great. She also lent me an international socket adaptor - thank you! The cold meats and cheeses which Hannah, the chalet host, had left me was most welcome! The chalet was lovely - well-decorated, clean, comfy and tidy. Hannah was great throughout - efficient, friendly, chatty and very helpful. The meals she made were all delicious. Overall, a great stay!

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  • Feedback

    Wendy Phillips 02 Mar 2014

    Stayed Feb 2014
    Excellent facilities, chalet very clean. Ben was a very good chalet host.
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  • Birthday week

    Sue Randall 02 Mar 2014

    Stayed Feb 2014

    Staff were great, food fantastic but rooms were really small. Who is Faye?? Would like more information on the bus and a clean reliable bus would be appreciated. Glad to go home for a decent nights sleep as the chalet was particularly noisy. Chairs rather than benches in the dining room would have been better.

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  • Great hosts

    A Gandy 02 Mar 2014

    Stayed Feb 2014
    Great hosts where nothing was too much trouble. Comfortable chalet in a good location
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  • Awesome

    Catherine Forrest 02 Mar 2014

    Stayed Feb 2014
    Excellent service and hosting. Two of the nicest guys you will meet. Cooking and cleanliness were superb. Every evening meal was wonderful and the host Harry was a great cook.
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  • Four stars

    Tim Gilpin 02 Mar 2014

    Stayed Feb 2014

    All round excellent with no major concerns at all. Very minor but still in terms of cost and expectations were: having to have a PHD in electronics to work out the theatre sound system , no beer in fridge for tea time on day 1 , some guests wanting sauce with a meal and then waiting for a couple of meals to get it, running out of crackers and bread on last night , no free soft drinks outside of meal times for a junior yet we paid full price for her. As I say minor but if you want to be the best ( and I think VIP do ) then in a Chalet billed as very special these things should not happen. The chalet staff were first class though.

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  • Fab

    Sarah Murphy 02 Mar 2014

    Stayed Feb 2014
    Katy's cooking is brilliant and she's a great chalet host - calm, organised and very friendly. The chalet is lovely and comfy and the hot tub is a real bonus after a hard days skiing. Loved Morzine. Tons of varied skiing and jumps! Our holiday was amazing Thank you Katy!
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  • Happy customer :-)

    Sofia Duplain 02 Mar 2014

    Stayed Feb 2014
    Had such a wonderful holiday with VIP - Sam is such a great chalet host and I would defiantly return again. The weather was perfect, I could not have asked for more. Thank you
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  • Fabulous!

    Mike Eeles 02 Mar 2014

    Stayed Feb 2014
    Superb holiday. Chalet is beautiful in a perfect location. The food was absolutely wonderful and nothing was too much trouble for the staff. We were so well looked after. Unfortunately, the Pleney lift was broken fro a few days which resulted in queuing for the chairlift or skiing over to Avoriaz. By way of feedback - little things could make it all extra special (VIP..) - napkins, crackers for cheese.
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