Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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14811 - 14820 of 15888
I booked my three-night stay on the day I departed and was travelling and staying alone. Becky organised my booking very efficiently. I arrived at the resort very late and Rachel kept in contact with me by text and then met me at the door, which was great. She also lent me an international socket adaptor - thank you! The cold meats and cheeses which Hannah, the chalet host, had left me was most welcome! The chalet was lovely - well-decorated, clean, comfy and tidy. Hannah was great throughout - efficient, friendly, chatty and very helpful. The meals she made were all delicious. Overall, a great stay!
Staff were great, food fantastic but rooms were really small. Who is Faye?? Would like more information on the bus and a clean reliable bus would be appreciated. Glad to go home for a decent nights sleep as the chalet was particularly noisy. Chairs rather than benches in the dining room would have been better.
All round excellent with no major concerns at all. Very minor but still in terms of cost and expectations were: having to have a PHD in electronics to work out the theatre sound system , no beer in fridge for tea time on day 1 , some guests wanting sauce with a meal and then waiting for a couple of meals to get it, running out of crackers and bread on last night , no free soft drinks outside of meal times for a junior yet we paid full price for her. As I say minor but if you want to be the best ( and I think VIP do ) then in a Chalet billed as very special these things should not happen. The chalet staff were first class though.