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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    KF Fanning 03 Mar 2014

    Stayed Feb 2014
    Excellent week could not really fault the time we spent in Alpe D'Huez.
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  • Lovely chalet and excellent hosts

    Stephen Price 03 Mar 2014

    Stayed Feb 2014
    We have just enjoyed a fantastic week with Helen and Malcolm in chalet mariefleur. Wonderfully cheerful hosts who did everything they could to help us enjoy our stay. Food was excellent throughout especially the afternoon cakes. Beds very comfy, hot tub now outside got extensive use. Two small suggestions 1) find a way to extend wi-fi coverage to downstairs bedrooms 2)shower hose in bathroom for bedroom 2 needs to be longer for those of us over 6 foot! Thanks for a great week Steve
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  • Perfect holiday!

    Philip van Wijngaarden 03 Mar 2014

    Stayed Feb 2014

    Upon arrival resort manager Will helped with unpacking, taking off the ski box from the car, and guided us to the garage under the chalet, and renting ski's and getting our ski passes. Our host Laura was very friendly and always cheerful. She prepared breakfast, tea with freshly made cakes or tart in the afternoon and a great 3 course meal in the evenings. We wanted to take her home with us, but unfortunately and understandably she decided to stay in Verbier. Rob, the VIP SKI guide took us to quiet places on piste and fantastic marked unpisted runs on a more crowded day. The chalet is really close to the main lift in Verbier, the Medran, from where you can go to all corners of the four valleys. Thanks to all of you!

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  • Just what the Dr ordered!

    Melanie Smith 03 Mar 2014

    Stayed Feb 2014

    We've just returned from a 3 night stay at VIP Club Chateau & what an amazing three nights it was! The chalet is lovely & cosy, the atmosphere was fantastic, fellow guests were great fun & ensured as the last comers to the group that we were instantly welcomed as part of the group. The chalet team were lovely - really helpful & nothing was too much trouble for them. Even the snow was perfect :) Thank you VIP Ski! Already planning to look at a family trip with you next year & won't hesitate to recommend to others who are looking for flexibility of a short break but without compromising on the experience.

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  • Brilliant week

    Carla Goodson 02 Mar 2014

    Stayed Feb 2014

    We travelled as a group of four to Hotel Monjola in Februay 2014. We were very impressed with the standard of the accommodation; the excellent food; and the friendliness and professional nature of the staff. One of us is gluten-free, and the chefs were more than happy to accommodate this. The whole trip was more than we could have hoped for - great value for money and we will be very keen to return.

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  • Great service from VIP - average resort...

    Dimitri & Isobel B&T 02 Mar 2014

    Stayed Feb 2014
    Overall we had a good holiday and we will book with VIP again. The service from Alex & Harry (our hosts) and from the VIP staff was excellent. The chalet itself was very modern, comfortable and in a great position by the main lifts. Food was ample, tasty and really well presented. Our particular diet preferences were accommodated for without fuss. Our room (no 1) was comfortable and the bathroom was well designed. Alex & Harry were upbeat and friendly throughout our stay and made us feel comfortable - this was particularly helpful as ours was a split booking with four different parties coming together for the week. Whilst the chalet and the VIP service was great, the resort was average. It is not geared up for the large mid-term crowds (school break in France) and as a result the queues were terrible - on two occasions we ended up queuing for an hour. Outside the busy period it is probably a nice place to ski at. Without detracting from the great holiday we had, here are few things that could potentially be improved upon: - Espresso machine in the lounge. It is part of the standard offering pretty much everywhere nowadays so rather surprised to find that one was not available in the chalet (and more surprised that one was available as an upgrade!) - The wifi signal in our room was weak and only available in the bathroom or if standing up in the room with an iPad (no such chance with an iPhone 5). - Maybe the upgrade options could be offered to the split bookings as well? When Harry and Alex told us about the various upgrades everyone agreed that they would have upgraded had they known about it. Maybe an email before departure explaining the upgrade options could work? - Biscuits for cheese as standard would be nice. - There was no drainage in the boot room lockers and after the first 2 days there was a permanent pool of water.
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  • Good

    Julien Green 02 Mar 2014

    Stayed Feb 2014
    Excellent chalet and excellent snow and resort conditions.....top holiday. Some minor things that could be improved. 1. No introduction from the VIP host on the coach on arrival and no explanation for the two minor bus breakdowns enroute. 2. The briefing at the chalet from the VIP manager not as good or as through as other VIP holidays.
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  • Another amazing week

    Laura L 02 Mar 2014

    Stayed Feb 2014
    Pia, Hannah and Tom looked after us really well and we had another superb week in total luxury with amazing food and great company. This team are a credit to your company. They ran out of a couple of basics during the holiday (napkins, juice on first morning etc) which by no means detracted from a great week. This is our second time with vip and I am sure we will be back again next year!
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  • Guest Review

    Pablo Fenoll 02 Mar 2014

    Stayed Feb 2014
    Amazing chalet, great food and impressive service.
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  • Guest Review

    Debra Caddy 02 Mar 2014

    Stayed Feb 2014

    Me and my husband had the most fabulous week staying in the VIP club chateau. The chalet is very comfortable and cosy and most of the rooms are a really good size. The three guys who looked after us for the week (Andy, Callum and Tom) were so lovely at did all they could to make our stay as comfortable, nothing was to much trouble for them. I think they make a great team and work so well together. We also were blessed with a really lovely group of people whom we shared the chalet with which made it lovely week. All in all we have had the most enjoyable week and would really recommend people to stay in this chalet, especially if they were lucky enough to have the 3 guys looking after them.

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