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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous time

    Shana Nethercott 13 Apr 2014

    Stayed Apr 2014

    We had an amazing week in this lovely chalet. The food and service exceeded our expectations in every way. Each night we were given wine and canapés then a choice of two delectable starters, two impressive main courses and two desserts, all followed by cheese and biscuits all beautifully presented. Thank you Tom, Hannah and Pia for a brilliant time!

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  • Seb didn't tap dance

    Tillie Kolade 13 Apr 2014

    Stayed Apr 2014
    I was disappointed when I found out Seb was unable to tap dance for us, due a'busy' schedule. Ever since I found out that he was capable of performing such a magnificent art, I had been really looking forward to it.
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  • Generation ski from 7 to 70..

    Fiona Houghton 12 Apr 2014

    Stayed Apr 2014

    Just FAB all round. Great chalet so close to everything....Jo is the bestest of hosts, hot chocs in the morning, lovely breakfasts, yummy cakes in the afternoon and amazing food in the evenings... Would recommend it all to anyone...

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  • Mountain Magic

    Elly Bailey 12 Apr 2014

    Stayed Apr 2014
    A week in the snow of d'Isere With platefuls of marvellous fare From Hattie and Mads And four lovely lads We'll never forget their great care We leave with sad hearts .... yet know The week did certainly show We're still more than able To dance on the table And laugh ourselves hoarse in the snow! Tremendous. Terrific team Just please mend that bloody step going up to the ski out.
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  • Good in the circumstances, but some basics need improving

    Johnny Moore 12 Apr 2014

    Stayed Apr 2014
    1. Very friendly staff 2. Interiors of the chalet look tired, holes in cushions, cushions on dining chairs all loose and filthy, 3. Challenging circumstances and accommodating given 12 in 8 man chalet, coped well under breakfast stress getting us out for 825am bus 4. Disappointing on some requests - eg. wine order messed up more than once 5. Good food, but availability patchy - no crackers all week, no bacon one day 6. Very friendly drivers and concierge service worked well 7. However, basic level of cleanliness was poor - not sweeping after meals, not wiping table after kids tea, no weekly clean under sofas, pair of previous clients socks on floor under sink, fridge looks unhygienic, broken tumbler at back of sofa, etc
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  • Relaxing holiday in St Anton with friends

    Maike O'Keeffe 12 Apr 2014

    Stayed Apr 2014

    We had a great time in St Anton and enjoyed our stay in Haus Gamskar. Whilst the snow conditions were challenging due to the time of year, we loved our week here. The ski guiding by Leo and Callum was very good. The chalet staff were very cheerful and accommodating, especially Gavin and Alistair with their displays of fruit carvings on the cheese boards! Whilst the food was good, having been on holiday with VIP the last few years, it would have been good to have more variety and not see some of the same dishes from previous years. We also felt the breakfast options were quite limited e.g. Plain omelette only, no option of filling. Tim was excellent, very professional and attentive. We asked for local bread rolls for breakfast (which should be standard given how nice and local they are) and they were there the next day and subsequent days, he also sorted out ski lessons and meals, and phoned to inquire of well-being when one of the party injured his thumb - much appreciated!

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  • Tip top

    Alex Kemp 12 Apr 2014

    Stayed Apr 2014
    Fantastic holiday experience again with VIP. Chalet location couldn't be better. The VIP experience is just right, not too in your face, but you feel well looked after. The whole holiday just flows. Our chalet hosts, Chris and Jono have been absolutely brilliant, and really made the holiday, not just for us, but moreover for the kids. Thanks!
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  • Amazing service

    Sarah Weir 12 Apr 2014

    Stayed Apr 2014
    Review is based on what can you control and what is down to weather and a late Easter holiday (pooh)..... So what can be controlled is our VIP holiday and the excellent service we received. From the transfer to the welcome champagne and fab meals every night. Danni and Alex looked after us so well, were lovely with our kids (who were not lovely) and engaged and chatty. Mature and interesting chalet hosts who were fun. Given you spend a fair amount of time with them, the fact that VIP choose their staff so well is critical to a good holiday. Chalet lovely, hot tub decadent, honesty bar a god send and wake cup coffee a must frontage future. We are booking again, thank you so much!!!
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  • Charmian's Review

    Charmian Myers 12 Apr 2014

    Stayed Apr 2014
    Overall, a lot of fun and to be recommended. Niall was a star, making us feel very at home and producing wonderful food. The lodge set up works well, providing a good area to relax and for the children to have a little more space. We only saw Sid, the lodge manager, a couple of times during our stay, but Niall was our main contact, who was a good ambassador for VIP Ski.
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  • Our week in Verbier

    The Fishers Fisher 12 Apr 2014

    Stayed Apr 2014

    What a wonderful week, fantastic VIP team - cant fault them. Will was always exceptionally helpful, Fleur has been the best chalet host we have ever had (and we have had quite a few! ) . Food amazing, chalet a really warm welcoming environment and some memorable times enjoying the balcony with the sun setting over the mountains.

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