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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous week!

    Steve & Carol London 19 Apr 2014

    Stayed Apr 2014

    Fleur provided a first class service. All meals were cooked to perfection and served to fit in with the demands of a 10 week old baby girl! Fleur, Will and Rob worked well together to make our whole holiday very enjoyable. Most noticeable was Fleur's attention to detail in all aspects of her service to us. Thank you Fleur, Will and Rob for a memorable holiday in Verbier.

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  • Impressive

    Alessandra Eliot 19 Apr 2014

    Stayed Apr 2014

    As we left the airport the Vip service kicked in and didn't stop all through the week. We were woken every morning with cups of tea delivered to our room, continued with a sumptuous breakfast, escorted to ski school by Chris. After a long day skiing our children were kept constantly entertained by our wonderful nanny or by Chris and Charles's games, then fed great food before were were served extremely high quality of food served with the freshly polished cutlery. Both Charles and Chris were clearly proud of the level of friendly but professional service offered during our stay. Having been to at least 10 different chalets over the years I haven't seen this level of service, whilst all of us enjoyed their company.

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  • A great holiday in Val

    Mark Hastings 19 Apr 2014

    Stayed Apr 2014
    The chalet was spacious and comfortable and our host Nick was great! He was friendly and helpful and the younger guests really appreciated him. He was described as "awesome!" by the youngest of the four. His cooking was lovely. The children were disappointed that film night was cancelled as the entertainment system in the reception area was not working. Also someone had been sick in one of the bedrooms and there was an unpleasant smell but Nick had the room cleaned as soon as we brought it to his attention. Other than these small negatives our VIP ski experience was great and we will certainly consider booking another holiday with VIP.
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  • Emma review of are Holiday

    Emma Nunn 19 Apr 2014

    Stayed Apr 2014
    I think it was a great experience for old and young a like And it hat all the facilities needed to in enjoy my holiday And the staff are really nice!
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  • Fantastic!

    William Lewington 19 Apr 2014

    Stayed Apr 2014

    Our chalet hosts Imy and Sam were fantastic hosts often going above and beyond the call of duty to help us during our holiday. They were always friendly, conversational and attentive and were happy to make excellent restaurant recommendations for lunch. Chalet manager Seb was also on hand and happy to help along with other staff in concierge. Overall the experience was lovely, many thanks again to Imy and Sam for making the holiday so superb

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  • We love Annabel

    R and M U-B 19 Apr 2014

    Stayed Apr 2014

    This is the second time we have chosen VIP for our family holiday and greatly appreciate the delightful staff who ensure that all the details of ski hire, insurance, ski passes etc... are sorted out and waiting for us when we arrive. From the time we landed at Geneva our holiday really began. A stress free transfer, a warm welcome and a scrumptious afternoon tea awaited us at our chalet. Throughout the week we were greeted with delicious meals thoughtfully prepared by our friendly, efficient host, Annabel. How she managed to prepare fresh cakes and biscuits while conjuring up a cooked breakfast and never having any dirty bowls, remains a mystery to me. Our chalet was always clean and tidy and any inquires we had we always dealt with promptly by either Annabel or Tom. Excellent minibus service to the Prodain (cable car) with an enthusiastic Phil. We would have no hesitation in recommending VIP chalet holidays to our friends.

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  • Lovely holiday with great hosts

    Katie Houldsworth 19 Apr 2014

    Stayed Apr 2014
    We have had a lovely time. The chalet has worked well for us - having the accommodation on different floors gave privacy although it wasn't necessarily the same level of accommodation on each floor. The chalet hosts - Joe and Fred - were fantastic - good food, clean chalet and really polite! Only thing that could be improved is the transfer - the coach was not good - no loo or air con.
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  • Will Cooper's festival of fun - From Sand to Snow

    Darren Grice & guests 19 Apr 2014

    Stayed Apr 2014
    Our overall experience was a positive one, the hosts were very friendly and helpful both at the chalet and helping out with our needs around the resort.
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  • Guest Review

    James Hallam 19 Apr 2014

    Stayed Apr 2014
    Rosie & Jon are incredible! Professional, superbly helpful and not willing to spread the dirt! Rosie and Jon have been friendly, efficient and have made our holiday run really well. Christa and Phil have also been friendly and helpful. A great atmosphere and helped us to all relax by making the chalet run so smoothly. Ian: "mostly alright, occasionally just better than that - especially when I had my rare red wine!" Tom: "you cannot open a can of coke and then not drink it! (Yet no one spilled any dirt!)" Paul: "you definitely did NOT p*** on my chips - thanks so much!" Tara: "Paul, tone it down! What a lovely week!" Alex: "I know you said some people ask for lots of different things, but can I have a boiled egg?" James: "thanks, thanks, thanks!" No matter how much we ribbed them, they kept their professionalism!! Great food, great atmosphere and fabulous at their jobs! Thanks all!
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  • Amazing

    Montgomery Walker 19 Apr 2014

    Stayed Apr 2014
    Imy and Sam put effort into the breakfast every morning and the delicious food for dinner every evening. Our hosts were very fun and very friendly!
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