Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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14171 - 14180 of 15888
Having been on many great holidays before and staying in some great hotels, the chalet experience was new to us. And has come as an extremely pleasant surprise. Simon our chalet host has been fantastic, i don't think he has said no or don't know in answer to any of our requests and questions, all week. Great food and great accommodation. We have three toddlers in our group and the whole set up is ideal if you are thinking of a skiing holiday with youngsters.We had two wonderful nannies looking after the children all week Carys and Ali. The attention they gave our children was second to none. A great week Was had by all.
Hugo and Anna were great chalet hosts, polite, accommodating and good fun. Food was delicious, well presented and plentiful. We had a great time and will be returning. Brilliant holiday and facilities were top notch. Highly recommended.
Accommodation 5 star. Chalet maid 5 star. Information dissemination poor (2/3 star), eg. Lifts open etc. Food 4 star. Little experience. Too many staff wandered in and out of chalet uninvited. Raised but continued. Although our week was at a reduced rate it felt at times as though we were guines pigs, which we would not particularly gave minded had we have known.
Upon arriving at chalet Chablis, we were instantly made to feel incredibly welcome by Sophie and Andrew. For the five days that we spent here they flew by with incredible ease,as we literally had to do nothing,which was a nice change. The food was presented promptly each nice night and was a delight to eat. We were suitably refreshed at every meal. Many thanks for your hard work to make our stay a pleasure and not a chore.
We booked the chalet for corporate client entertainment and the experience was excellent Staff were efficient, courteous and helpful. Food was delicious.
Suggest you set rules for no hot tub use after 11pm at the very latest. Excellent chalet hosts - Charlotte & Holly and very pleasant and helpful team based in Aspen Lodge. Catering of high standard and adapted to dietary requirements (thank you).
Had such an awesome stay with VIP chalets! All the staff that we met were so welcoming and nice. The chalet was beautiful, our lovely chalet girls Lucy and Holly were fantastic! Made us feel so welcome from the moment we arrived to the very end of our stay. Nothing was ever too much for them it was all the small details and little gestures that were so nice. Comfortable sleeps, great hot tub, overall such an amazing stay. All the food, everything 11/10. We will be back! Cheers
Fantastic week learning the skills needed for chalet hosting. The three hosts/tutours made the week great fun and were able to share a lot of knowledge due to their past experience of ski seasons. Doing the course in the Alps put what we learned in context and will hopefully lead to picking up skills, in the 10 days of training prior to the season, far quicker.