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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Christmas in the Val d'Isere

    Ruth Corfield 28 Dec 2014

    Stayed Dec 2014
    We have never done a Christmas ski holiday before and we were not sure it would be quite right - would the Christmas feast be up to scratch? Would it be comfortable? We needn't have worried. 21 of the family rocked up and we had the happiest week ever. Great chalet, perfect for a huge family group. Two hot tubs which meant the entire family could get in at the same time.The loveliest staff who were so enthusiastic - nothing was too much trouble! Christmas Day was so lovely. Midnight mass the night before followed by great skiing during the day and the Christmas dinner was a triumph - we were all seriously impressed. Thanks so much Chris! Amanda - the Christmas pudding was fabulous and much appreciated. We had a problem at the end of the week with one of our party having an accident and the staff went out of their way to help and sort things out. All in all a huge success and thank you so much Amanda, Kate and Matt and thank you Chris for incredible food all week. Can't wait to come back.....
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  • Excellent host the highlight

    David Pennell 28 Dec 2014

    Stayed Dec 2014
    Overall a very enjoyable week at aspen lodge. Our host Isla is an excellent cook and kept our suite very clean all week. Xmas dinner was very capably provided for and nothing was too much trouble for her. In the numerous vip trips we have made I would say she is the best we have had. Chalet facilities were good, we especially liked the complimentary afternoon drinks downstairs which are a nice alternative to après ski. I think our only issue would be the transfer and specifically the awful quality of the coach used. The driver and our guide Sean were fine but the coach was so uncomfortable - cramped and with toilets with no toilet paper or running water. This seems to be a regular problem and we would urge you to resolve it for the future.
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  • Not much snow but still a brilliant week....

    Nicky Boothright 28 Dec 2014

    Stayed Dec 2014
    Thank you to all Montjola staff, a brilliant hotel run by Sarah, nothing was too much trouble. Food and wine excellent, lashings of hot water and all immaculately clean. Thank you...
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  • Guest Review

    Katie Simpson 28 Dec 2014

    Stayed Dec 2014
    As usual, we have been thoroughly spoilt by everyone at VIP. Nothing was ever too much for Liam our host and we have had another fabulous holiday.
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  • Best Christmas ever!

    Georgie Walker 28 Dec 2014

    Stayed Dec 2014

    Had an amazing week in Taiga Lodge over Christmas! Roz and Lee made us all feel so welcome and went above and beyond to ensure we had a great week. I loved knowing that when I came home from a day of skiing there was always going to be a lovely cake and teas and coffees waiting for us. The food all week was amazing!

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  • Going the extra mile (albeit not on the slopes!)

    Clare Malloch 28 Dec 2014

    Stayed Dec 2014
    It is a huge testament to the excellent work of Sammy, Alastair and Katy that the atmosphere in the chalet was universally positive despite the somewhat unfortunate snow conditions. Sammy was cheerful, chatty and incredibly thoughtful (always making sure everyone had what they needed even if that wasn't run of the mill). Alastair was unfailingly polite and solicitous, and nothing was too much trouble. Chef Katy worked miracles every evening producing food of the highest quality, accommodating individual requests, and the puddings were especially noteworthy. This did have the unfortunate side effect of prompting everyone in our group to bemoan our expanding waistlines, but it is Christmas. The chalet itself was a delightful place to stay, with spacious rooms and a very comfortable social area. All in all we had a fantastic stay and would certainly come again - ideally this week now the snow has fallen!
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  • A Fantastic Christmas

    Family Clough and Hicks 28 Dec 2014

    Stayed Dec 2014
    We will also submit separate reviews, but suffice to say the two families had a fabulous week in the Indiana. Robyn and Amean could not have been more friendly and helpful, and some little touches they delivered during the week showed that they really cared about the small details, and wanted to make our week special. Thank you too to the rest of the Resort team - you are all a credit to VIP
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  • Excellent and welcoming team, great accommodation

    Nick Pearson 28 Dec 2014

    Stayed Dec 2014
    Excellent hospitality from the vip staff, Rich was our host and cooked some fantastic meals. General conversation was easy and not forced which you can find in some resorts. He went out of his way to accommodate additional requests and kept our glasses full. Shame about the snow, but such is the problem with seasonal weather dependant holidays... I didn't however feel comfortable with other members of staff coming and going through the chalet without knocking first, it didn't quite feel relaxing as it could of at times. On the grand scheme of the holiday it was a minor point though.
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  • Xmas

    Antony Lee 28 Dec 2014

    Stayed Dec 2014
    Excellent chalet and location. Amelia the hostess very efficient and friendly
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  • Trig's review

    Andrew Triggol 28 Dec 2014

    Stayed Dec 2014
    Fantastic chalet and looked after wonderfully by Catherine and Jess. Super food and company. Would really like to have stayed another week as it only snowed on Saturday. Despite no snow in Morzine all week we were taken up to the lifts that were working by the VIP Ski gang who did a wonderful job, thanks to everyone concerned.
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