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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Outstanding

    Andrew Barnett 11 Jan 2015

    Stayed Jan 2015
    Every aspect of our stay was fantastic. The apartment is ideally located on the slopes with access to three lifts and a great view; the management was very accommodating; the meals and hosting by Tamsin (our hostess) were sensational; they did a great job working with our dietary requirements (anaphylactic child). Highly recommend VIP and Summit View.
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  • Guest Review

    Robert Brown 11 Jan 2015

    Stayed Jan 2015
    Very good had a fantastic time! Great staff Isabelle, Helen and Anthony. Always helpful and welcoming.
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  • A banging week

    Karri Vuori 11 Jan 2015

    Stayed Jan 2015
    Thanks to our lovely hosts Katie and Jamie who saw to everyone's needs being met whether it be on the kitchen table in the morning or to the small things like ensuring everyone was satisfied in the hot tub and even ice skating trips ended in a happy ending. Our week was fantastic all round and couldn't have asked for more. Thanks guys.
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  • A review

    Peter Schofield 11 Jan 2015

    Stayed Jan 2015
    Great location good staff and good food. Things to improve .... Pool table has a rip in the cloth we are back in March in this Chalet and really want to see this fixed. The Hot Tub needs more regular cleaning and re filling, one Hot Tub was not in use and was not available all week.
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  • Great, not perfect.

    Mark Findlay 10 Jan 2015

    Stayed Jan 2015

    We thought our host a lovely person, but a few of our nutritional requests, and basic sanitary requirements were not met. Namely, vegan baked goods on three occasions were omitted, also no hot breakfasts were generally offered (this takes into account being notified 3 months in advance of this requirement) and in relation to everyone else, small portions every night but we feel that this was more to do with corporate planning rather than individual responsibility. The food quality did not satisfy what one expects when booking a VIP vacation. Overall great effort on our hosts behalf, he was friendly, enthusiastic and we really enjoyed his company but we felt a few details were omitted by the company, preventing a perfect holiday. The host was not adequately trained in the kitchen prior to joining us. In conclusion, it was clear the food budget did not remotely represent what was paid, especially considering guests that had paid did not arrive and some of the guests are vegan and quite cheap to feed. The cleanliness of the chalet and the rooms was not ideal and needs improvement. This review is meant to be constructive, and we hope the quality provided to future guests is improved.

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  • Redwood suite

    Alice Hibbert 10 Jan 2015

    Stayed Jan 2014
    My friends and I have just enjoyed a fabulous holiday. Our chalet host Simon was perfection! His cooking was excellent & he was always very professional and upbeat. And Harry was dreamy.
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  • Cox family Ski Holiday- In Nevada Chalet Morzine

    Jane & Ashley Cox 10 Jan 2015

    Stayed Jan 2015
    Wow!! what a fab week we have had! Ollie our Chalet Host has been brilliant! Food has been out of this world, his attention to detail and passion for food has truly shone through!! Our boys have said " your cooking is better than mummy's (not true ha ha)!" Ollie, has looked after us all so well where absolutely nothing has been too much trouble, even entertaining our boys with his dinosaur impressions. We have had a great week skiing, snow has been really good considering, we have skied 6 full days and have loved every day. Our chalet was fab, so well appointed and located. New this season we have been to most VIP resorts and this chalet is excellent, everything we could of wanted and more. We can't wait until next year!
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  • A trip skiing

    Harith Haboubi 10 Jan 2015

    Stayed Jan 2015
    Generally had a good holiday. The chalet is presented very nicely, with some nice facilities. We had room 5, a twin room. The beds are acceptable and the bathroom was good. There wasn't really enough hooks on the walls. It would be great if there had been some more space to hang up wet/damp kit. The hosties were lovely and very keen to help wherever they could. They were also happy to accommodate our requests, such as more local food and drinks options. It was a bit of a shame the cheese selection didn't include any local cheeses. Similarly the wine options were limited. It would be great if there was more variation in the wines. Possibility matching the wines to the menu? Again having some local options would be good. Our chef, Ant, was an excellent cook. The food has been fantastic. Been very impressed with the food on offer. The cooking and presentation was very good. One area that needs attention is the "free" drinks. For example the fridge in the lounge doesn't have any of the free drinks. Not even sure where the free wine is. Though as the wine choice wasn't huge, this wasn't much of an issue. Be great if the beer and wine was more available.
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  • Very Impressive Performance!!!

    Katie Lewis 10 Jan 2015

    Stayed Jan 2015
    Fantastic week here at Indiana Lodge- Robyn & Amean have been the perfect hosts- friendly, professional and the food has been really excellent- the best we've had in many years of catered chalets. They have catered to our every need from the morning drinks, to the amazing cakes, and their accommodation of our four fussy kids. The chalet is great, spacious and the hot tub is private and a real highlight, although the dwarf showers only suitable for those 3ft tall were the source of much amusement. Access to the slopes when the snow is on the light side is a little tricky, but beats the slight battle for the shuttle bus back to the chalet.. A fab week - would use VIP again especially if we could get Robyn and Amean again!
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  • A tough week for Georgina

    Adrian Louden 10 Jan 2015

    Stayed Dec 2015
    Georgina had her work cut out with the other family we were travelling with. She handled Colin admirably. The toothpicks were a fondant memory and the food wasn't bad either although Georgina had a tendency to wear the flour rather than put it in the bowl! We introduced her to the 70's cult tv series Monkey and she is putting that wisdom to good use! On a more serious note we had a hoot and were very well looked after. Thanks Georgie! Natasha did an excellent job looking after the younger members of our group and Murray although partial to a glass or two of champagne was always available if needed. Thanks guys! "A Phoenix cannot fly until it's feathers are fully grown" Georgie x
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