Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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We thought our host a lovely person, but a few of our nutritional requests, and basic sanitary requirements were not met. Namely, vegan baked goods on three occasions were omitted, also no hot breakfasts were generally offered (this takes into account being notified 3 months in advance of this requirement) and in relation to everyone else, small portions every night but we feel that this was more to do with corporate planning rather than individual responsibility. The food quality did not satisfy what one expects when booking a VIP vacation. Overall great effort on our hosts behalf, he was friendly, enthusiastic and we really enjoyed his company but we felt a few details were omitted by the company, preventing a perfect holiday. The host was not adequately trained in the kitchen prior to joining us. In conclusion, it was clear the food budget did not remotely represent what was paid, especially considering guests that had paid did not arrive and some of the guests are vegan and quite cheap to feed. The cleanliness of the chalet and the rooms was not ideal and needs improvement. This review is meant to be constructive, and we hope the quality provided to future guests is improved.