Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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This was the fifth time we'd stayed with VIP in La Plagne (the set up there works incredibly well with young children) and, in terms of the in-resort service, probably the best yet. Rich and Harry looked after the nine of us brilliantly: charming service and excellent food (menu was an improvement on previous years which helped although wine still needs to catch-up in quality!).
One of our most relaxing skiing holidays ever and that's with a baby and toddler with us. Katie, our chalet host was extremely professional yet friendly, went out of her way to make our trip run as smoothly as possible and nothing was too much trouble. Her food was excellent for both us and the kids and the chalet was always clean and tidy. Emma, our nanny for the week was great with the kids, very personable and adapted well to keep their routines like home. She did lots of varied activities both indoors and outdoors and our toddler would just wave us off in the morning when Emma arrived! Chalet was brand new and had a lovely log fire. Although not a cheap holiday, would use VIP again if the right package was available and recommend to friends.
A really fab holiday!! The chalet was amazing, as was great central location! But over and above that were our wonderful chalet hosts - so big thanks go out to Leo for hosting and looking after us, to Tom for the incredible food!! And also to Becs for guiding. Would really recommend - Haus Glacier... Zermatt & all the fab VIP team :)
Had a great time. Loved the resort and the chalet was great as were our hosts. Food was well cooked and well prepared. Suggestions for improvement: although I understand VIP is not responsible for the ski school, oxygen was booked through VIP and our hosts had limited knowledge about where to meet for ski school. Also, on hosts day off we weren't provided with enough basics, like milk for coffee and OJ. Otherwise a very awesome holiday.
Sadly we have just returned home without the wonderful Chalet Hosts Charlie and Jack - seemed only fair to leave them for the next people to experience the wonderful Chalet Berger. Group of 10 with mixed skiing abilities and ages just didn't phase the boys from baking wonderful cakes and muffins that would give the winners of the British Bake Off a run for their money to mouth watering fine dining evening meals they just didn't stop. Attentive, enthusiastic and an exemplary knowledge of where to go to find the best skiing with the limited snow available to places to grab some lunch both Charlie and Jack provided the faultless service that you often hope for but is rarely delivered -fantastic week with great people, amazing hosts, fab chalet and location. VIP luxury delivered.
Brilliant holiday and excellent service. We stayed in the Aspen Lodge suite 8 and had the pleasure of being hosted by the lovely Moly. Attentive, enthusiastic and an exemplary cook, she is by far our favourite chalet host yet. Which is no small feat, as this is our 6th trip to Val D'Isere with VIP, having previously stayed in the Bellevarde Lodge and the Farmhouse. Thank you VIP but most of all thank you Molly, you have made this trip one we will never forget
Only one word for it...."AMAZING"....we couldn't have wished for anything more! VIP were more than accommodating to all our needs and nothing was a problem. Mali was the icing on the cake, every meal was amazing , not to mention his happy helpful disposition. Thank you to everyone for making our week so much fun!