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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Perfect Chalet, perfect location, perfect hosts... who needs snow?!

    Will Raiment 19 Jan 2015

    Stayed Jan 2015

    Definitely the best chalet experience I've ever had. Jo and Adam are brilliant, caring hosts that will go the extra mile to make sure you have a great time. We all wanted to bring them home with us! The food was always lovely and varied. The chalet was spotless... we wish we could have stayed forever :-) The Chalet is in a great location, right by the side of the Pleney piste. In good snow it's ski in / ski out. Sadly we had terrible snow... but who needs snow when you've got such nice accommodation and a hot-tub overlooking the piste! Well actually we did get snow - we spent most of our time over in Avoriaz and typically the day we left, Morzine got flooded with the white stuff. We'll have to come back! The walk to the Super Morzine lift is c. 5 minutes in ski boots. To the bus for the Prodains lift is c. 3-4 minutes. to the Pleney lift is c. 5 minutes (if you can't ski there), and you're right by the town centre for bars/restaurants, but far enough away to be silent at night! Overall I can't fault this holiday. Thanks Jo and Adam, and thanks VIP Ski. I'm off to buy a hot-tub, and a crate of Rare.

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  • Absolutely fabulous!

    Barbara Dobson 19 Jan 2015

    Stayed Jan 2015
    We had to wait for the snow but this did not spoil our holiday. We were a group of 12 'oldies' and the chalet and resort staff made us all feel really welcome from the start with our differing needs. Nothing was too much trouble and a smile always covered whatever they might have been thinking!The chalet ladies were great, producing delicious food, keeping us warm by persevering with the log fire every evening, cleaning up after us and of course - the early morning beverage delivered to our bedroom was always a welcome start - better than any alarm clock. This is our 4th time with VIP and 3rd time in Alpe d'Huez and we will be back. Thank you for giving us a great holiday.
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  • Another fabulous ski week!

    Moira Ranner 19 Jan 2015

    Stayed Jan 2015
    Just got back today from having a super time at Chalet Leman in La Plagne. Our hosts, Kim and Darren were very helpful and charming. Nothing was too much trouble and they were fun to be around. Having been at Summit View last year, it was everything we expected, although the rooms were a tiny bit smaller with not much space to get around the bottom of the bed. Only other small matter was that the white wine was very sweet, but went on to red instead so no problem. Best wishes, Moira Ranner
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  • Awesome location And Staff That Really Care

    Scott Hargrave 19 Jan 2015

    Stayed Jan 2015

    Can't fault VIP at all this time. After a less than perfect holiday 2 seasons ago I convinced my wife it was a one-off, and the team at Club Château proved this to be the case. True ski-in and ski-out, good sized rooms and all the facilities and space you could ask for. Even sorted parking for our large van and power to allow me to service all our test skis. Would happily visit again - and likely will! Scott - Managing Director - Edge & Wax Wintersports

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  • Just Amazing

    Kimberly Light 19 Jan 2015

    Stayed Jan 2015

    Where do I start.... This has been the best holiday ever. VIP is the right name for this company as we have been made to feel special the whole holiday. From pickup at the airport, organising our Ski Hire, Passes, looking after us.. Nothing was ever too much trouble. The location of the Chalet is excellent, its a bit of a walk to the Le Pleney when you have all your gear on, but you get used to it. We had room 6, Twin room, there is enough space as you're only really sleeping in it, has a nice view of Le Pleney. Helen, Bella our chalet hosts and Ant the Chef were fantastic, nothing was ever too much trouble, and the Breakfast, Afternoon Tea, and dinner were all exceptional! We were in with a great group of people, for us the whole holiday was just amazing, and it was our first Ski trip, I can safely say it wont be our last.. also wont be or last with VIP. Recommend - Mats in the Hot Tub area, as it gets rather wet down there. Laminated instruction on how to work the hot tub and sauna.

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  • Guest Review

    rebecca bell 18 Jan 2015

    Stayed Jan 2015

    very enjoyable holiday chalet was great,Mo and Hugo looked after us excellently, can t praise them enough. Loved the food. Rooms were clean and tidy cakes at tea time were lovely our boys loved them.

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  • Happy days!

    Mark Parvin 18 Jan 2015

    Stayed Jan 2015

    Great holiday. Lovely chalet hosts, really looked after us well. Luckily we got some snow too! Would recommend vip to people looking for a luxury chalet experience. Lots of attention to detail and quality touches. Thank you!

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  • Guest Review

    Allison Ingram 18 Jan 2015

    Stayed Jan 2015
    Nice chalet and excellent food and service. Lovely hosts in Harriet and Dave. Transfer was seemless and nice flight times. Shame we couldn't manage a later departure on the Sunday as fitting 3 hours skiing in would have been great given the weather and snow. Did find the bedroom very warm, even with no heating on and the door open and if you could improve one thing I would suggest upgrading the mattress on the bed
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  • A fantastic family week

    Nicholas London 18 Jan 2015

    Stayed Jan 2015

    We had a fantastic week. The chalet was stunning and in a perfect location in the centre of the village, the food was great and the hospitality spot on. Rory could not have done more for us and even provided a babysitting service to our 11 month old!

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  • And the snow eventually arrived!

    Sarah Griffiths 18 Jan 2015

    Stayed Jan 2015
    Accommodation: Excellent chalet. Too many good points to mention so we'll just mention the bits that could be improved. Change the blue chairs in the lounge masquerading as comfy armchairs - they are neither - not comfy and have no arms! Get rid of the console table - takes up space and not much use. Coffee table is too small even for 3! Maybe get something that is big enough to serve afternoon tea on and also could be used as a foot rest! Chalet is advertised as quiet with bedrooms round the beck, they are actually next to a restaurant that has outside music and over the Spa that takes deliveries from 5 am. Host: Just great! Food was scrummy, everything we needed was provided, chalet was spotless and if I could, I'd take Katie home with me. We'd like to especially mention the cakes! We watch Bake Off at home, it is a particular favourite and we think that Mary Berry would be proud of Katie's baking! Logistics: Sarah's boots went missing for 24 hours when we arrived. The team handled it well, but just one small piece of feedback. If somebody had just said sorry and don't worry, whatever happens we will fix this, it would have saved a sleepless night. Overall..... we don't want to go home!!
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