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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing

    All of us Horns/Barnes 05 Apr 2015

    Stayed Mar 2015
    Amazing chalet, amazing hosts, amazing food. We could barely fault anything. Rooms are a little dark to read at night in bed!! Also would love a couple of bins in the bathroom.... Otherwise all amazing!
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  • Molly's Review

    Tony Davies 04 Apr 2015

    Stayed Apr 2015
    It was very good. Except other chalet hosts were annoying!
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  • Guest Review

    Simon Le maistre 04 Apr 2015

    Stayed Mar 2015
    Quite simply, Harriet and Dave rock. They are a great double act working tirelessly behind the scenes then stepping forward when you want with all the information and stories that you need. Flexible, generous and caring, they looked after us a treat. As part of the whole vip team they made us all feel very welcome and looked after.
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  • Good

    Andrew Miller 04 Apr 2015

    Stayed Mar 2015
    Lovely food, mixed driver service, lovely chalet hosts & nanny, Better dishwasher would ensure clean cutlery and crockery.
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  • Tray of delight

    Will B 04 Apr 2015

    Stayed Mar 2015
    The kids were completely wowed by the shared dessert tray after their DIY pizzas. Best cake yet was an off piste apricot and almond. We owe a debt of thanks to Sophie's mentor, thanks Nikki. Treated to snow almost daily, clearly the weather has not been told it is April. And Dan was still hoovering!
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  • Guest Review

    Chris Zavos 04 Apr 2015

    Stayed Mar 2015
    Emily and Stu were great hosts. Good fun and helpful. The food was delicious and they were happy to cater for various diets. Fantastic with the kids too.
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  • Tired and emotional

    Will B 04 Apr 2015

    Stayed Mar 2015
    ... and we are not talking about Kris! Full day skiing to Les Arcs covering more than 60 km. More fresh snow with the resort still in great condition. Toad in the hole for the kids was a great success and poached pears were the highlight for the adults. Kristen made another appearance to make sure the VIP standards were being maintained (no concerns there - Sophie has it more than covered) and to confirm the departure details (boo...). And Dan was seen hoovering again!
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  • Sal-mon

    Brian Marcel 04 Apr 2015

    Stayed Mar 2015
    Sally and Simon were very friendly, interacting brilliantly with the boys aged 7 and 10, setting them quizzes and riddles every day. They coped very well with cooking 3 different dinners every night and helped with resort advice.
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  • Refuge Boua March 2015

    Claire Lovell 04 Apr 2015

    Stayed Mar 2015
    Our 3rd holiday with VIP and we've loved it. Huge thanks go to chalet hosts Rosie, Sue and Matt who have been friendly, attentive and a good laugh. They have managed the handover week brilliantly and put on a very slick operation. The food has been fabulous and plentiful. The chalet constantly clean and tidy. We can't thank our VIP nanny Katy enough who gave the grown ups a much needed rest and gave our 4 children a holiday to remember - Katy has a huge talent for understanding the quirks of each of them and tailoring her approach accordingly, if only we could take her home! Our only negative was the chalet - whilst the location is superb especially for the children's ski school meet point, and it is absolutely fit for purpose, having stayed in other VIP chalets previously we felt a little disappointed with Boua. The layout wasn't to everyone's taste with no outside windows to the bedrooms, and the small enclosed outdoor area with the hot tub that was overlooked and little view to speak of was disappointing. It certainly didn't ruin our trip but whilst we probably will return to Meribel, with VIP, It probably won't be to Boua. Thank you to all of VIP.
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  • Marvellous Meribel

    Rob Meekings 04 Apr 2015

    Stayed Mar 2015
    The chalet is lovely, quite cosy, but very well kept and comfortable. Nicky, our chalet host, has been amazingly warm and welcoming, and has been wonderfully patient with three noisy boys, and has cooked some really delicious meals! Our experience of the management team and back office in London has been disappointing, with a number of issues being poorly handled. Hannah, the deputy resort manager, has been terrific, and sorted out a tricky situation. Two situations could have been resolved quickly by management, but were not. Becca, our nanny for the week has been superb, full of energy and enthusiasm for the children, completely reliable and dedicated.
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